Optical Networks
Av. José Galvez Barrenechea 470,
San Isidro, 15036,
Peru
San Isidro, 15036,
Peru
51 511 500 3400
Communications
Optical Networks Technographics
Optical Networks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Optical Networks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Optical Networks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Optical Networks has purchased the following applications: Microsoft 365 for Collaboration in 2018, Microsoft SharePoint for Enterprise Content Management in 2016, SugarCRM for Customer Experience, CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Optical Networks is running and its propensity to invest more and deepen its relationship with Microsoft , Google , SugarCRM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Optical Networks revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Optical Networks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Optical Networks Tech Stack and Enterprise Applications
Optical Networks Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Optical Networks implemented Microsoft 365 as its primary Collaboration platform. The deployment targeted the Peru based communications provider with roughly 400 employees, centralizing cloud hosted email, document sharing, and real time meeting capabilities to support corporate and field collaboration.
The implementation harnessed core Microsoft 365 Collaboration capabilities, leveraging Exchange Online for mail, SharePoint Online for document management and intranet content, and Microsoft Teams for chat and meetings, consistent with standard cloud collaboration architectures. Configuration work included tenant management, identity and access control through Azure Active Directory, mailbox and site provisioning, and content governance policies to align with communications and operational workflows.
Operational coverage included IT, sales, customer support and centralized communications functions, and Microsoft 365 services were surfaced on the company website to support public facing contact and content workflows. Governance emphasized role based access controls, site and mailbox lifecycle processes, and delegated administration to sustain the Microsoft 365 Collaboration environment.
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Collaboration | Collaboration |
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2017 | 2018 |
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Optical Networks Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2016 | 2017 |
In 2016, Optical Networks implemented Microsoft SharePoint as its Enterprise Content Management platform. The Peru-based communications provider with roughly 400 employees centralized document, project and operational artifacts in Microsoft SharePoint 2013 to support network operations, billing, warehouse and customer management workflows.
The implementation configured SharePoint 2013 document libraries, content types, forms and workflow templates to operationalize a kanban methodology, standardized formats and automated workflows for incidents, requirements and projects. The program also introduced GIT technology for source code version control and leveraged SharePoint 2013 capabilities for versioning, metadata and access-controlled content publishing consistent with Enterprise Content Management practices.
A middleware communication layer was provisioned to integrate Microsoft SharePoint with a portfolio of new operational systems, including a new audit and user access system, a bandwidth monitoring system, a payment transfer unification system to BCP, BBVA and Scotiabank, a new billing system, a new warehouse system, a new geographical coverage system, a new collection system, and Sugar CRM. The technical stack cited IIS Server 6.0 and 7.0, Apache, SQL Server and PostgreSQL databases, Visual Studio .NET 2010 for development, and Unix and Linux hosts, indicating a multilayer application and data tier integration topology between SharePoint and backend systems.
Governance and rollout used Bizagi, Microsoft Project 2010 and Microsoft Visio 2007/2010 for process modeling, implementation planning and documentation, while Rational Rose and UML supported systems design. Operational ownership and workflow changes were aligned across IT, network operations, billing, finance and warehouse teams, with Kanban-based workstreams, GIT-based source control and the new audit and user access controls enforcing governance in the Enterprise Content Management environment.
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Optical Networks CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SugarCRM | Legacy | SugarCRM | Customer Experience, CRM | CRM | n/a | 2016 | 2017 |
In 2016 Optical Networks implemented SugarCRM as its central Customer Experience,CRM platform for customer facing and operational workflows across the company in Peru. The deployment positioned SugarCRM as the primary system for customer interactions, case management and process orchestration within the organization.
Implementation workstreams focused on process design and modular configuration, including kanban methodology for task and project flow, standardized formats and workflows for incidents, requirements and projects, and formalized ticketing and case management within SugarCRM. The deployment incorporated source code control practices by introducing GIT for development and version management, and used Bizagi and Microsoft Visio for process modeling and Rational Rose and UML for design artifacts.
Integration architecture emphasized a middleware system of communication to broker data flows between SugarCRM and adjacent systems. Explicit integrations and supporting technologies implemented included SharePoint 2013 for document management, SAP and SQL Server and Postgre databases for transactional data exchange, IIS and Apache web tiers, and development and build tools based on Visual Studio .NET 2010. The program also implemented a new system of audit and user access, a bandwidth monitoring system, a payment transfer unification system to banks BCP, BBVA and Scotiabank, a billing system, a warehouse system, a geographical coverage system and a collection system, with middleware used to centralize interfaces.
Governance and operational coverage extended process ownership into customer service, sales operations, billing and collections, and network operations, with kanban boards and defined workflows used to drive governance and change control. Microsoft Project 2010 was used for project planning, and Unix and Linux environments supported backend services. The initiative consolidated multiple operational systems and introduced centralized access auditing and version control, while retaining explicit integrations and tooling as described.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Optical Networks IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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SD-WAN | IaaS |
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2016 | 2016 |
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Optical Networks CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Next Generation Firewall | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Optical Networks
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Optical Networks Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Optical Networks IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Optical Networks digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Optical Networks Technographics
Optical Networks is a Communications organization based in Peru,
with around 400 employees and annual revenues of $40.0 million.
Optical Networks operates a diverse technology stack with applications such as
Microsoft 365, Microsoft SharePoint and SugarCRM,
covering areas like Collaboration, Enterprise Content Management and Customer Experience, CRM.
Optical Networks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and SugarCRM.
Optical Networks recently adopted applications including
Microsoft Clarity in 2021, Cloudflare CDN in 2021 and Microsoft 365 in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Optical Networks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Optical Networks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Optical Networks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.