AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Optimal Blue Tech Stack and Enterprise Applications

Optimal Blue Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2016 2018
In 2016, Optimal Blue implemented Microsoft Power BI to create a lender-facing self-service analytics product within its mortgage marketplace, supporting management of $45 billion in rate locks for one of four mortgages nationwide. The implementation is described within the Analytics and BI category and was driven by a newly formed data team under the Director of Data Engineering. The program combined solution architecture, data architecture, dimensional modeling, and software architecture into a single product offering, with hands on leadership of an agile team comprised of internal staff and outsourced services from a third party partner. Functional capabilities included dimensional data models for loan lock processes, governed metrics for trading and pricing workflows, and embedded dashboards using Power BI Embedded to surface analytics to lender customers. The deployment architecture used Azure Data Factory for ETL and orchestration, Azure SQL Elastic Pools as the analytic relational store, Power BI Embedded for delivery of interactive reports, and VSTS for build and deployment pipelines of all artifacts. Data pipelines, schema design, and CI CD pipelines were part of the technical deliverables, aligning analytics ingestion, modeling, and report provisioning into an automated release process. Governance and operational scope centered on the Data Engineering organization and the lender-facing product team, with dimensional modeling and pipeline CI CD enforcing consistent metrics and release controls. The Microsoft Power BI implementation provided a productionized self-service business intelligence capability for lenders to monitor and manage loan lock processes, delivered through embedded analytics and governed data models.
Optimal Blue Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018, Optimal Blue implemented Cisco Webex Meetings. Optimal Blue, a Banking and Financial Services company headquartered in the United States with approximately 350 employees, uses Cisco Webex Meetings for Audio Video and Web Conferencing embedded on its public website to support customer facing sessions and internal collaboration. The deployment uses Cisco Webex Meetings as a cloud hosted conferencing layer with an embedded browser based join experience on the website, delivering standard Audio Video and Web Conferencing capabilities such as HD video, audio, screen sharing, recording, and scheduling workflows. Governance and operational control focus on access controls and meeting scheduling policies to align customer facing use cases with internal collaboration, and the implementation is positioned as a web embedding of Cisco Webex Meetings to streamline client interactions via the corporate site.
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2021 2021
Optimal Blue Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Docusign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
In 2021, Optimal Blue implemented DocuSign eSignature on its public website to provide Digital Signing for customer-facing document execution. DocuSign eSignature was embedded to enable in-browser signature capture and workflow orchestration for documents presented on web pages. The implementation leverages standard DocuSign eSignature capabilities such as envelope management, templating, recipient authentication, and a tamper-evident audit trail, configured to support web-driven signing sessions. Configuration emphasized embedded signing flows, template-based document generation, and automated notification routing to streamline signature collection. Operationally the deployment is scoped to the website channel where signing events are initiated from customer interactions, providing a centralized digital signature endpoint for outward-facing document execution. Integration is implemented through DocuSign eSignature web integration patterns and APIs to render signing sessions within the browser and to record envelope status back to the website. Governance was framed around eSignature audit logs and recipient authentication to preserve evidentiary value and support internal controls for online contract capture. Rollout and operational ownership were aligned to web product and legal teams to manage templates and signing policies.
Optimal Blue CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Optimal Blue ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Optimal Blue TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
Optimal Blue PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2018 2018
Optimal Blue IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2016 2016

IT Decision Makers and Key Stakeholders at Optimal Blue

First Name Last Name Title Function Department Email Phone
VP, Financial Planning and Analysis VP Finance
VP Technical Operations VP IT
Director of IT Director IT

Apps Being Evaluated by Optimal Blue Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Optimal Blue IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Optimal Blue digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Optimal Blue Technographics
Optimal Blue is a Banking and Financial Services organization based in United States, with around 350 employees and annual revenues of $100.0 million.
Optimal Blue operates a diverse technology stack with applications such as Microsoft Power BI, Cisco Webex Meetings and DocuSign eSignature, covering areas like Analytics and BI, Audio Video and Web Conferencing and Digital Signing.
Optimal Blue has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Cisco Systems and Docusign.
Optimal Blue recently adopted applications including CodeTwo Email Signatures in 2021, DocuSign eSignature in 2021 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Optimal Blue’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Optimal Blue’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Optimal Blue technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.