Orange
78 rue Olivier de Serres,
Paris, 75015,
France
Paris, 75015,
France
33 1-44-44-22-22
Communications
Orange Technographics
Orange Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Orange and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 137000 Orange employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Orange has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Cegid HR for Core HR in 2016, NetCracker BSS/OSS for OSS/BSS in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Orange is running and its propensity to invest more and deepen its relationship with Oracle , American Express Global Business Travel , Cegid or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Orange revenues, which have grown to $52.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Orange intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Orange Tech Stack and Enterprise Applications
Orange ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Orange deployed Oracle Cloud ERP across Orange Business Services to harmonize core operational processes and modernize employee work tools. The Oracle Cloud ERP implementation targeted more than 120 legal entities in 75 countries and covered over 10,000 employees within the OBS organization, aligning with Orange Business Services international footprint and operational scale.
The rollout implemented Oracle Cloud ERP as an ERP Financial solution with explicit coverage of accounting and finance, purchasing, project management, and time management functional areas. Configuration work focused on harmonizing process flows across four OBS ecosystems, aligning financial close, procurement approvals, project costing, and time capture workflows to a common set of templates and operational rules.
Operational scope spanned finance, procurement, project delivery, and workforce time capture teams across multinational sites, positioning Oracle Cloud ERP as the transactional backbone for the covered legal entities. The program framed the implementation as a platform-level modernization of the employee work tool and the transactional back office for Orange Business Services.
Governance and rollout emphasized cross-ecosystem process alignment and program-level coordination to manage change across the four OBS ecosystems. The project explicitly addressed two principal challenges, harmonizing time management, project management, accounting and purchasing processes, and modernizing the work tool for all employees.
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Expense Management | ERP |
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2013 | 2013 |
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Orange HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cegid | Legacy | Cegid HR | Core HR | HCM | n/a | 2016 | 2016 |
In 2016 Orange adopted the e-doceo content manager to industrialize short, interactive learning for its Orange Training Factory, targeting roughly 20,000 technical and sales consultants. The 2016 LCMS selection traces to e-doceo and maps via vendor consolidation into Talentsoft Learning within Cegid's portfolio, aligning with Orange's deployment of Cegid HR and its Core HR application footprint.
The implementation emphasized LCMS capabilities common to learning content management, including modular content authoring, template-driven production, asset reuse, and streamlined publishing to enable on-demand access. Cegid HR is therefore associated in Orange's environment with the Talentsoft Learning/LCMS lineage, situating learning content management alongside core workforce records and learning administration in the Core HR domain.
Operational coverage was centered on the Orange Training Factory learning organization, standardizing short-form product and sales enablement content and making learning available anytime, anywhere for field consultants. Governance and process changes focused on industrializing content production and lifecycle control, using centralized templates and versioning to accelerate updates and maintain consistency across training assets.
The initiative explicitly aimed to improve product knowledge and broaden access to learning, delivering short interactive content to technical and sales consultants on demand. Mapping the e-doceo implementation into Cegid's Talentsoft Learning lineage clarifies how Orange consolidated learning content management within its broader Cegid HR Core HR landscape.
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Orange ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Orange implemented NetCracker BSS/OSS. NetCracker BSS/OSS is an OSS/BSS platform listed on NEC Corporation's customer list as serving Orange and was engaged to support telecommunications operational and business support workloads.
The deployment supported core OSS/BSS capabilities typical for the category, including convergent billing, customer care and CRM integration, order management and service fulfillment, network inventory and resource management, and service assurance functions. NetCracker BSS/OSS implementations commonly centralize product catalog management, rating and charging engines, mediation and provisioning workflows to enable order-to-cash and service lifecycle orchestration.
Operationally the implementation would have required integration points with network element management, provisioning systems, and customer-facing interfaces to coordinate fulfillment and trouble-ticket workflows across network operations and customer care. Governance emphasis for this OSS/BSS deployment typically centers on centralized product catalog policies, order orchestration rules, and cross-functional workflows to operationalize billing, fulfillment, and assurance processes.
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OSS/BSS | ERP Services and Operations |
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2025 | 2025 |
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Orange AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AI infrastructure | AI Development |
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2025 | 2025 |
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Orange Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2017 | 2017 |
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Orange Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Orange CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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Orange ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2010 | 2010 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Orange PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Lifecycle Management | PLM and Engineering |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Orange
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head of Corporate Systems | Director | IT | |
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ERP Cloud global digital transformation solution manager | Manager | IT | |
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Global Director Services & Technology Incubation | Director | IT | |
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Head of Managed Applications | Director | IT | |
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Head of Finance of Orange Business Transformation | Director | IT | |
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Apps Being Evaluated by Orange Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Orange IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Orange digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Orange Technographics
Orange is a Communications organization based in France,
with around 137000 employees and annual revenues of $52.04 billion.
Orange operates a diverse technology stack with applications such as
Oracle Cloud ERP, Cegid HR and NetCracker BSS/OSS,
covering areas like ERP Financial, Core HR and OSS/BSS.
Orange has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Cegid and NEC Corporation.
Orange recently adopted applications including
Ericsson Service Orchestration and Assurance in 2025, Mistral AI in 2025 and ServiceNow ITSM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Orange’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Orange’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Orange technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.