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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Orascom Hotels Management Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle OPERA Cloud PMS Hotel Property Management ERP Services and Operations Advanced Computer Technology 2024 2024
In 2024, Orascom Hotels Management implemented Oracle OPERA Cloud PMS, deploying OPERA Cloud property management alongside OPERA Cloud Central across its properties. The initial property go-live completed in 12 days, positioning OHM as the first hospitality group in Egypt to adopt OPERA Cloud and establishing a centralized operational fabric for the group. The implementation centered on standard Hotel Property Management capabilities including reservations and front desk workflows, centralized guest profiles and preferences, mobile check-in and check-out, housekeeping task coordination via tablet devices, and centralized distribution controls through OPERA Cloud Central. Oracle OPERA Cloud PMS was configured to support mobile check-in in under one minute for guest-facing staff, and to digitalize housekeeping workflows so staff can mark room readiness and coordinate tasks in real time. Deployment and integrations were executed in partnership with Oracle and regional technology integrator Advanced Computer Technology, with OPERA Cloud Central serving as the cross-property data hub for real-time guest preference tracking. Operational coverage extended across OHM properties, affecting front desk operations, guest services, housekeeping, and distribution channel management, and enabling synchronized guest profiles across multiple sites. Governance and process redesign accompanied the technical deployment, with OHM and ACT redesigning workflows to capture best practices for each business process. Staff roles were restructured to create Experience Ambassadors who manage end-to-end guest journeys, while non-guest-facing teams were given digital tools such as iPads to integrate housekeeping and back-office tasks into standard operating procedures. Measured outcomes reported by OHM include elimination of more than 30 redundant processes, optimization of certain tasks to take 90% less time, a 60% decrease in call resolution time, and a 90% reduction in external vendor distribution fees. These outcomes reflect the combined configuration of Oracle OPERA Cloud PMS and OPERA Cloud Central, process redesign led with ACT, and a shift from purely operational metrics to holistic guest experience management.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2023 2023
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2016 2016
Personalization and Product Recommendations eCommerce 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2024 2024
Tag Management CRM 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at Orascom Hotels Management
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Orascom Hotels Management Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Orascom Hotels Management Technographics

Orascom Hotels Management is a Leisure and Hospitality organization based in Egypt, with around 5235 employees and annual revenues of $200.0 million.

Orascom Hotels Management operates a diverse technology stack with applications such as Oracle OPERA Cloud PMS, Microsoft 365 and WooCommerce, covering areas like Hotel Property Management, Collaboration and eCommerce.

Orascom Hotels Management has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Microsoft and Automattic.

Orascom Hotels Management recently adopted applications including Oracle OPERA Cloud PMS in 2024, Wingify VWO Personalization in 2024 and Campaign Monitor Email Marketing in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Orascom Hotels Management’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Orascom Hotels Management’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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