Salem, 97301-1097, OR,
United States
Oregon Health Authority Technographics
Oregon Health Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oregon Health Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Oregon Health Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oregon Health Authority has purchased the following applications: Microsoft 365 for Collaboration in 2018, Microsoft SharePoint for Enterprise Content Management in 2020, Oracle Siebel Case Management for Citizen Engagement in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oregon Health Authority is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oregon Health Authority revenues, which have grown to $11.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oregon Health Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oregon Health Authority Tech Stack and Enterprise Applications
Oregon Health Authority Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Oregon Health Authority implemented Microsoft 365. The deployment is referenced on their public website, indicating enterprise adoption to provide Collaboration across the agency. The implementation covers approximately 5,000 employees and is positioned to support core business functions including internal communications, team collaboration, and document management.
Microsoft 365 is configured to deliver Collaboration capabilities typical of the suite, including cloud email, team messaging, SharePoint intranet functionality, and OneDrive document storage to enable content collaboration, version control, and secure file sharing. These functional modules align with enterprise workflows for records handling, information exchange, and cross-departmental coordination within a government context.
The presence of Microsoft 365 artifacts on the public site suggests surface-level integration between the agency web properties and the Microsoft 365 tenant for content delivery or embedded resources. Operational coverage is agency wide, and implementation posture would be expected to incorporate centralized identity and access controls and governance workflows to manage user access and content lifecycle consistent with Collaboration category practices.
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Collaboration | Collaboration |
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2016 | 2016 |
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Oregon Health Authority Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Oregon Health Authority implemented Microsoft SharePoint as its Enterprise Content Management solution to manage content on its public website and internal publishing workflows. Microsoft SharePoint is deployed to govern site collections, document libraries, page publishing, metadata driven content types, and role based permissions that support web content lifecycle and editorial control.
The deployment emphasizes structured content management and search driven discovery for communications, public information, and records management functions across agency departments. Governance has been aligned to formal editorial workflows, permission tiers, and retention or disposition policies to standardize publishing and access control while Microsoft SharePoint remains the central Enterprise Content Management platform for the agency.
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Oregon Health Authority CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Siebel Case Management | Citizen Engagement | CRM | n/a | 2014 | 2014 |
In 2014, Oregon Health Authority implemented Oracle Siebel Case Management for Citizen Engagement. The rollout consolidated citizen-facing case intake and case management processes across agency departments, centralizing citizen interactions under Oracle Siebel Case Management to support public health and benefits administration workflows.
The technical environment for the implementation included Siebel Public Sector 8.2.2.3, Oracle Policy Automation 8.2 for rules and decisioning, Oracle Web Center 11g Portal for citizen-facing interfaces, Oracle SOA Suite 11g for service orchestration, Siebel MDM for master data management, Oracle 11g RAC for database availability, and Red Hat Linux RHEL 5 as the operating system. Functional capabilities implemented encompassed case lifecycle management, rules-driven intake and triage using Oracle Policy Automation, portal-based citizen intake and content delivery, and master data consolidation through Siebel MDM.
Integrations were orchestrated through Oracle SOA Suite 11g to synchronize transactions and master records between Siebel, MDM, and backend databases, enabling standardized data exchange patterns. Governance and process changes emphasized centralized rules management with Oracle Policy Automation and MDM data stewardship, restructuring intake, routing, and case resolution workflows. Oregon Health Authority Oracle Siebel Case Management Citizen Engagement therefore established a service-oriented architecture to support consistent case handling and automated decisioning across citizen services.
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Oregon Health Authority PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2016 | 2016 |
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Oregon Health Authority IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Oregon Health Authority CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Oregon Health Authority
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Apps Being Evaluated by Oregon Health Authority Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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