AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Oriflame Turkey Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Next4biz Legacy Next4biz BPM Business Process Management ERP Services and Operations n/a 2016 2016
In 2016 Oriflame Turkey implemented Next4biz BPM to centralize complaint and distributor workflows. Next4biz BPM, a Business Process Management solution, was used to provide omnichannel customer service across call center and digital channels and to improve response times and reporting. The deployment organized functionality into complaint workflow orchestration and consultant management capabilities, with the BPM layer automating case intake, routing, SLA tracking, and escalation paths, and CRM or CSM capabilities maintaining sales consultant records and case histories. Configuration emphasized role-based task assignment, workflow templates for common complaint types, and reporting schemas for operational visibility. Integrations focused on connecting call center telephony and digital touchpoints to a unified case repository, supporting roughly 200,000 sales consultants across Oriflame Turkey. Operational coverage included customer service and distributor management teams, while governance introduced standardized complaint triage, documented workflow ownership, and centralized reporting to enable consistent response handling and oversight.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2019 2019
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sitecore Legacy Sitecore CMS Web Content Management Content Management n/a 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Personalization and Product Recommendations eCommerce 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2016 2016
Customer Experience CRM 2017 2017
Customer Support CRM 2016 2016
Marketing Analytics CRM 2015 2015
Marketing Automation CRM 2020 2020
Tag Management CRM 2015 2015
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2017 2017
Domain Name System (DNS) IaaS 2015 2015
IT Decision Makers and Key Stakeholders at Oriflame Turkey
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Oriflame Turkey Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Oriflame Turkey Technographics

Oriflame Turkey is a Consumer Packaged Goods organization based in Turkey, with around 120 employees and annual revenues of $100.0 million.

Oriflame Turkey operates a diverse technology stack with applications such as Next4biz BPM, Cisco Webex Meetings and Sitecore CMS, covering areas like Business Process Management, Audio Video and Web Conferencing and Web Content Management.

Oriflame Turkey has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Next4biz, Cisco Systems and Sitecore.

Oriflame Turkey recently adopted applications including SALESmanago in 2020, Cisco Webex Meetings in 2019 and Sitecore CMS in 2017, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Oriflame Turkey’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Oriflame Turkey’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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