Istanbul, 34340,
Turkey
Oriflame Turkey Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Oriflame Turkey and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Oriflame Turkey employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oriflame Turkey has purchased the following applications: Next4biz BPM for Business Process Management in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Sitecore CMS for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oriflame Turkey is running and its propensity to invest more and deepen its relationship with Next4biz , Cisco Systems , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oriflame Turkey revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oriflame Turkey intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Next4biz | Legacy | Next4biz BPM | Business Process Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Oriflame Turkey implemented Next4biz BPM to centralize complaint and distributor workflows. Next4biz BPM, a Business Process Management solution, was used to provide omnichannel customer service across call center and digital channels and to improve response times and reporting.
The deployment organized functionality into complaint workflow orchestration and consultant management capabilities, with the BPM layer automating case intake, routing, SLA tracking, and escalation paths, and CRM or CSM capabilities maintaining sales consultant records and case histories. Configuration emphasized role-based task assignment, workflow templates for common complaint types, and reporting schemas for operational visibility.
Integrations focused on connecting call center telephony and digital touchpoints to a unified case repository, supporting roughly 200,000 sales consultants across Oriflame Turkey. Operational coverage included customer service and distributor management teams, while governance introduced standardized complaint triage, documented workflow ownership, and centralized reporting to enable consistent response handling and oversight.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2015 | 2015 |
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