Orthofeet
335 Chestnut Street,
Norwood, 7648, NJ,
United States
Norwood, 7648, NJ,
United States
1 800-524-2845
Manufacturing
Orthofeet Technographics
Orthofeet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Orthofeet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Orthofeet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Orthofeet has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2013, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Shopify for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Orthofeet is running and its propensity to invest more and deepen its relationship with Sage , Affirm , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Orthofeet revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Orthofeet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Orthofeet Tech Stack and Enterprise Applications
Orthofeet ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, Orthofeet implemented Sage Business Cloud X3 (ex Sage ERP X3) to serve core accounting and transactional processing as an ERP Financial system. The deployment was executed on site and configured to receive transaction feeds from multiple external commerce servers, explicitly covering wholesale and retail transaction streams.
The Sage Business Cloud X3 implementation was configured to process transactions in native x3 format, with financial processing workflows aligned to ERP Financial functionality such as general ledger posting, accounts receivable capture, and order-to-cash orchestration. Data mapping, validation, and batch import routines were established to normalize incoming records prior to ledger posting, and API-driven ingestion was used to automate transaction processing into the X3 schema.
Orthofeet built an on-site integration API to import transactions from multiple foreign servers into internal servers where Sage Business Cloud X3 consumed them, enabling consolidated processing across wholesale and retail channels. Parallel work modernized the wholesale web presence with a full HTML5 and CSS3 responsive redesign using jQuery libraries, CSS3 animations, modal dialogs, and AJAX requests backed by an in-house custom API for ajax handling, while retail site modernization remained in progress.
Operational coverage included finance, wholesale order management, and retail commerce operations, with the integration centralizing transaction flows to the Sage Business Cloud X3 ERP Financial instance for processing. Rollout emphasized on-site API-led ingestion and incremental front-end modernization to align ecommerce transaction sources with the ERP processing pipelines.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Orthofeet AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Orthofeet implemented Freshdesk Messaging (Formerly Freshchat) on its website to provide real-time customer engagement and conversational support. The deployment uses Freshdesk Messaging as a web-embedded conversational interface in the Chatbots and Conversational AI category to support online shoppers and post-sale customer service functions.
The implementation centered on core Freshdesk Messaging capabilities, including the web messaging widget, proactive greetings, canned responses and message templates, visitor context and conversation history, in-product FAQ management, and agent inbox routing. Freshdesk Messaging (Formerly Freshchat) was configured to manage synchronous chat workflows and automated message handling consistent with Chatbots and Conversational AI functional patterns.
Operational coverage is focused on the orthofeet.com storefront, with the messaging widget handling pre-sale questions, shipping and returns inquiries, and basic troubleshooting. The system scope aligns with customer support and online sales assistance, with agents accessing conversations through the Freshdesk Messaging agent interface.
Governance was implemented through agent routing rules, canned response libraries, conversation tagging and internal notes to standardize responses and handoffs from automated flows to human agents. Rollout reflects a lightweight architecture appropriate for a 50-employee manufacturer using an embedded web conversational layer for front-line customer engagement.
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Orthofeet eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, Orthofeet implemented Shopify to power its online storefront and transactional website. Orthofeet implemented Shopify for eCommerce to handle product merchandising, catalog visibility, and online order capture for the manufacturing footwear business.
The deployment uses Shopify's SaaS storefront and admin model, with theme customization and platform hosted delivery for the public site. Functional modules implemented align with typical eCommerce capabilities and include storefront and catalog management, product variant and inventory controls, checkout and payment processing, promotions and discount rules, and order management and fulfillment workflows.
Operational ownership centers on eCommerce, marketing, and customer service teams that use the Shopify admin for merchandising, pricing, and order processing. Governance is implemented through role based admin access, theme lifecycle management, and standard commerce workflows for returns and shipping executed through the website.
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eCommerce | eCommerce |
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2017 | 2017 |
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Shipping Management | eCommerce |
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2024 | 2024 |
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Orthofeet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics, Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Orthofeet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Orthofeet CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Orthofeet
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Director of Sales & Business Development | Director | Sales | |
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Apps Being Evaluated by Orthofeet Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Orthofeet IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Orthofeet digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Orthofeet Technographics
Orthofeet is a Manufacturing organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
Orthofeet operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), Freshdesk Messaging (Formerly Freshchat) and Shopify,
covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce.
Orthofeet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Freshworks and Shopify.
Orthofeet recently adopted applications including
USPS Click-N-Ship in 2024, Google Pay in 2021 and Amazon Pay in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Orthofeet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Orthofeet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Orthofeet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.