AI Buyer Insights:

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cosmote Telekom
Location
Leof. Kifisias 99,
Marousi, 151 24,
Greece
Website
https://www.cosmote.gr/
Phone
30 21 0617 7777
Artw industry
Communications
Employee
Revenue

Cosmote Telekom Technographics

Cosmote Telekom Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Cosmote Telekom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Cosmote Telekom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Cosmote Telekom has purchased the following applications: NetCracker BSS/OSS for OSS/BSS in 2013, Oracle Siebel Universal Customer Master for Customer Data Platform in 2015, Oracle Endeca for Analytics and BI in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Cosmote Telekom is running and its propensity to invest more and deepen its relationship with NEC Corporation , Oracle , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Cosmote Telekom revenues, which have grown to $3.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cosmote Telekom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Cosmote Telekom Tech Stack and Enterprise Applications

Cosmote Telekom ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NEC Corporation Legacy NetCracker BSS/OSS OSS/BSS ERP Services and Operations n/a 2013 2014
In 2013, Cosmote Telekom implemented NetCracker BSS/OSS. The deployment targeted OSS/BSS consolidation for Cosmote Telekom, a Greek communications provider, centralizing service lifecycle and commercial systems under the NetCracker BSS/OSS platform. NetCracker BSS/OSS was applied to provide core OSS/BSS functional capabilities including billing and revenue management, customer and order management, service provisioning, network and service inventory, and assurance workflows. The implementation followed a centralized BSS/OSS architecture organized into modular functional components, supported by an integration layer and APIs to interface with network and enterprise IT systems, and orchestration to automate order to activation workflows. Operational coverage emphasized business functions such as customer care, billing and collections, network operations, and order to cash processes within Cosmote Telekom's Greek operations, with governance focused on standardizing operational workflows and consolidating commercial and operational support processes.
Cosmote Telekom CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Siebel Universal Customer Master Customer Data Platform CRM Cognity Greece 2015 2015
In 2015, OTE Group implemented Oracle Siebel Universal Customer Master as a centralized customer hub. The Oracle Siebel Universal Customer Master was deployed as a Customer Data Platform to provide a 360° customer view across CRM, billing and order systems for OTE in Greece and Southeast Europe. The implementation focused on master data management capabilities and continuous data-quality processes, including universal customer indexing, identity resolution, and stewardship workflows. Functional configuration emphasized consolidated customer records, matching and survivorship logic, and real-time synchronization services to ensure consistency between front-office and back-office records. Cognity Greece delivered the phased MDM and CRM integration, connecting Oracle Siebel Universal Customer Master with the existing CRM, billing and order management systems to enable bi-directional synchronization and a single source of truth for customer data. Operational coverage targeted customer-facing channels as well as internal sales, billing and order fulfillment teams across Greece and the broader Southeast Europe footprint. Governance and rollout were organized around phased deployments, data stewardship roles, and continuous data-quality monitoring to sustain record consolidation. The project produced consolidated customer records, continuous data-quality processes and operational savings for customer-facing channels as reported by the implementation partner.
Customer Experience CRM 2016 2016
Tag Management CRM 2015 2015
Cosmote Telekom Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Endeca Analytics and BI Analytics and BI n/a 2018 2018
In 2018, Cosmote Telekom implemented Oracle Endeca on their public website, deploying Oracle Endeca as part of its Analytics and BI tooling. The implementation focused on customer facing search and guided navigation, leveraging Oracle Endeca capabilities such as faceted search, relevance tuning, indexing of site content, and experience management to support discovery across product and service pages. Operational ownership is aligned to the web and digital experience teams, with configuration work that included content indexing, query pipeline tuning, facet configuration, and instrumentation to capture site interaction signals. The deployment is scoped to the company website and is positioned as a web analytics and BI adjacent capability to manage search relevance, content governance, and site navigation workflows for customer engagement.
Cosmote Telekom Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2022 2022
PBX, VoiP and Phone Systems Collaboration 2024 2024
Cosmote Telekom IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2026 2026
Cloud Storage IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Cosmote Telekom

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Cosmote Telekom Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cosmote Telekom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cosmote Telekom digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Cosmote Telekom Technographics
Cosmote Telekom is a Communications organization based in Greece, with around 11000 employees and annual revenues of $3.80 billion.
Cosmote Telekom operates a diverse technology stack with applications such as NetCracker BSS/OSS, Oracle Siebel Universal Customer Master and Oracle Endeca, covering areas like OSS/BSS, Customer Data Platform and Analytics and BI.
Cosmote Telekom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as NEC Corporation and Oracle.
Cosmote Telekom recently adopted applications including Oracle Cloud Infrastructure Compute in 2026, Mavenir Message Controller in 2024 and Microsoft 365 in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cosmote Telekom’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Cosmote Telekom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cosmote Telekom technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.