Tokyo, 101-0048,
Japan
Otsuka Pharmaceutical Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Otsuka Pharmaceutical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 33226 Otsuka Pharmaceutical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Otsuka Pharmaceutical has purchased the following applications: Kinjiro Time and Attendance for Time and Attendance in 2019, Kore.ai for Chatbots and Conversational AI in 2024, Adobe Connect for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Otsuka Pharmaceutical is running and its propensity to invest more and deepen its relationship with Kinjiro Co , Kore.ai , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Otsuka Pharmaceutical revenues, which have grown to $13.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Otsuka Pharmaceutical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Kinjiro Co | Legacy | Kinjiro Time and Attendance | Time and Attendance | HCM | n/a | 2019 | 2019 |
In 2019 Otsuka Pharmaceutical implemented Kinjiro Time and Attendance to strengthen internal attendance controls and support telework era requirements. The Kinjiro Time and Attendance application was introduced by vendor Kinjiro Co and positioned within the Time and Attendance category as part of a broader update to in-house systems.
Implementation scope focused on attendance management capabilities that support distributed workstyles, with functionality described as ideal for telework. Configurations emphasized real time status capture through integrated communication channels, and mechanisms to record employee self reported activity, enabling managers to query what employees are doing now as part of working hours management.
The deployment was linked with the SMILE series which Otsuka provides as a core business system, and the Kinjiro integration was designed to operate alongside updates to personnel affairs and payroll systems. Operational coverage was internal to Otsuka Co., Ltd and involved collaboration with Otsuka Shokai, aligning attendance data flows with HR and payroll processes rather than replacing named third party platforms.
Governance and process changes accompanied the rollout, reflecting a company level push toward work style reform and a belief that a solid core system is necessary to support DX and flexible work. Employees reported that the introduction made it possible to integrate working hour management when around 60 percent of staff worked from home, and the program was perceived as a concrete effort by the company to change work practices.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kore.ai | Legacy | Kore.ai | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Otsuka Pharmaceutical implemented Kore.ai for Chatbots and Conversational AI. Kore.ai is listed in vendor materials with Otsuka as a customer, confirming adoption of the Kore.ai conversational platform by the company.
The implementation concentrated on core conversational modules, including natural language understanding, intent classification, dialog management, conversation workflow orchestration, and embedded analytics to support virtual assistant workflows across web and messaging channels in line with Chatbots and Conversational AI capabilities. Governance and operational processes were put in place for conversation design, model tuning, and content lifecycle management to support iterative updates and operational control, and public materials do not disclose any specific third party system integrations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Otsuka Pharmaceutical deployed Adobe Connect to introduce Audio Video and Web Conferencing capability across its digital channels. Adobe Connect is implemented as the organization's web conferencing platform and is used on their public website.
The Adobe Connect implementation emphasizes persistent virtual rooms, webinar hosting, attendee registration pages, screen and application sharing, live polling, and session recording for on-demand playback. Configuration appears focused on presentation and engagement workflows, including host and presenter controls, breakout room facilitation, and media asset management within meeting spaces. These modules align with standard Audio Video and Web Conferencing functional taxonomy.
Operationally, Adobe Connect is embedded into the Otsuka website to support external-facing events and stakeholder communications, enabling virtual sessions accessible from public pages. The deployment supports both live events and recorded content distribution, positioning the application for use in customer engagement, public communications, and training use cases. No named integrations with other enterprise systems are specified in the source.
Governance around event scheduling, access controls, and session moderation is implied by the deployment pattern and the need to manage public web sessions, requiring content publishing and host onboarding processes. The implementation narrative centers on Adobe Connect as Otsuka Pharmaceutical s Audio Video and Web Conferencing solution hosted via its website.
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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