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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Otsuka Pharmaceutical Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kinjiro Co Legacy Kinjiro Time and Attendance Time and Attendance HCM n/a 2019 2019
In 2019 Otsuka Pharmaceutical implemented Kinjiro Time and Attendance to strengthen internal attendance controls and support telework era requirements. The Kinjiro Time and Attendance application was introduced by vendor Kinjiro Co and positioned within the Time and Attendance category as part of a broader update to in-house systems. Implementation scope focused on attendance management capabilities that support distributed workstyles, with functionality described as ideal for telework. Configurations emphasized real time status capture through integrated communication channels, and mechanisms to record employee self reported activity, enabling managers to query what employees are doing now as part of working hours management. The deployment was linked with the SMILE series which Otsuka provides as a core business system, and the Kinjiro integration was designed to operate alongside updates to personnel affairs and payroll systems. Operational coverage was internal to Otsuka Co., Ltd and involved collaboration with Otsuka Shokai, aligning attendance data flows with HR and payroll processes rather than replacing named third party platforms. Governance and process changes accompanied the rollout, reflecting a company level push toward work style reform and a belief that a solid core system is necessary to support DX and flexible work. Employees reported that the introduction made it possible to integrate working hour management when around 60 percent of staff worked from home, and the program was perceived as a concrete effort by the company to change work practices.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kore.ai Legacy Kore.ai Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024, Otsuka Pharmaceutical implemented Kore.ai for Chatbots and Conversational AI. Kore.ai is listed in vendor materials with Otsuka as a customer, confirming adoption of the Kore.ai conversational platform by the company. The implementation concentrated on core conversational modules, including natural language understanding, intent classification, dialog management, conversation workflow orchestration, and embedded analytics to support virtual assistant workflows across web and messaging channels in line with Chatbots and Conversational AI capabilities. Governance and operational processes were put in place for conversation design, model tuning, and content lifecycle management to support iterative updates and operational control, and public materials do not disclose any specific third party system integrations.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018, Otsuka Pharmaceutical deployed Adobe Connect to introduce Audio Video and Web Conferencing capability across its digital channels. Adobe Connect is implemented as the organization's web conferencing platform and is used on their public website. The Adobe Connect implementation emphasizes persistent virtual rooms, webinar hosting, attendee registration pages, screen and application sharing, live polling, and session recording for on-demand playback. Configuration appears focused on presentation and engagement workflows, including host and presenter controls, breakout room facilitation, and media asset management within meeting spaces. These modules align with standard Audio Video and Web Conferencing functional taxonomy. Operationally, Adobe Connect is embedded into the Otsuka website to support external-facing events and stakeholder communications, enabling virtual sessions accessible from public pages. The deployment supports both live events and recorded content distribution, positioning the application for use in customer engagement, public communications, and training use cases. No named integrations with other enterprise systems are specified in the source. Governance around event scheduling, access controls, and session moderation is implied by the deployment pattern and the need to manage public web sessions, requiring content publishing and host onboarding processes. The implementation narrative centers on Adobe Connect as Otsuka Pharmaceuticals Audio Video and Web Conferencing solution hosted via its website.
Collaboration Collaboration 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2017 2018
Customer Experience CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Otsuka Pharmaceutical
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Otsuka Pharmaceutical Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Otsuka Pharmaceutical Technographics

Otsuka Pharmaceutical is a Life Sciences organization based in Japan, with around 33226 employees and annual revenues of $13.00 billion.

Otsuka Pharmaceutical operates a diverse technology stack with applications such as Kinjiro Time and Attendance, Kore.ai and Adobe Connect, covering areas like Time and Attendance, Chatbots and Conversational AI and Audio Video and Web Conferencing.

Otsuka Pharmaceutical has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Kinjiro Co, Kore.ai and Adobe Systems.

Otsuka Pharmaceutical recently adopted applications including Kore.ai in 2024, Salesforce Sales Cloud in 2021 and Red Hat Enterprise Linux in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Otsuka Pharmaceutical’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Otsuka Pharmaceutical’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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