AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Our Kloud Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Xero Legacy Xero Accounting ERP Financial ERP Financial Management n/a 2020 2020
ERP Financial ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2021 2021
Subscription and Recurring Billing ERP Financial Management 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Connectwise Legacy Connectwise Manage CRM CRM n/a 2019 2019
In 2019, Our Kloud implemented Connectwise Manage as its CRM to centralize customer records and billing workflows. The deployment targeted professional services operations, specifically accounts, billing, and service delivery functions. Connectwise Manage configuration emphasized contact and account management, service ticketing for billing and cancellations, and automation of quote to cash activities used in monthly bill runs. The CRM supported routine accounting tasks performed by the accounts assistant role, including reconciliation of direct debits and finance accounts, maintenance of payment records, and management of debtor controls. Operational data from Connectwise Manage was reconciled with sales and purchase ledger processes and spreadsheets, with billing exceptions routed as service tickets for resolution. The system was used to log and track billing queries, generate actions for cancellations and billing adjustments, and assist managers during the monthly bill run. Governance centered on ticket driven workflows and role based responsibilities for accounts and managers, with CRM records serving as the single source for billing inquiries and supplier reconciliation activities. Connectwise Manage CRM therefore structured process ownership for credit control, billing query resolution, and monthly financial reporting support.
Customer Support CRM 2021 2021
Marketing Automation CRM 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2020 2020
Remote Monitoring and Management ITSM 2021 2021
Remote Monitoring and Management ITSM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at Our Kloud
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Our Kloud Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Our Kloud Technographics

Our Kloud is a Professional Services organization based in Australia, with around 150 employees and annual revenues of $60.0 million.

Our Kloud operates a diverse technology stack with applications such as Xero Accounting, Microsoft 365 and Connectwise Manage, covering areas like ERP Financial, Collaboration and CRM.

Our Kloud has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Xero, Microsoft and Connectwise.

Our Kloud recently adopted applications including Microsoft 365 in 2022, Hubspot Marketing Automation in 2022 and Stripe Payments in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Our Kloud’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Our Kloud’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Our Kloud technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.