Sydney, 2000, NSW,
Australia
Our Kloud Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Our Kloud and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Our Kloud employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Our Kloud has purchased the following applications: Xero Accounting for ERP Financial in 2020, Microsoft 365 for Collaboration in 2022, Connectwise Manage for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Our Kloud is running and its propensity to invest more and deepen its relationship with Xero , MYOB , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Our Kloud revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Our Kloud intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero Accounting | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Subscription and Recurring Billing | ERP Financial Management |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Connectwise | Legacy | Connectwise Manage | CRM | CRM | n/a | 2019 | 2019 |
In 2019, Our Kloud implemented Connectwise Manage as its CRM to centralize customer records and billing workflows. The deployment targeted professional services operations, specifically accounts, billing, and service delivery functions.
Connectwise Manage configuration emphasized contact and account management, service ticketing for billing and cancellations, and automation of quote to cash activities used in monthly bill runs. The CRM supported routine accounting tasks performed by the accounts assistant role, including reconciliation of direct debits and finance accounts, maintenance of payment records, and management of debtor controls.
Operational data from Connectwise Manage was reconciled with sales and purchase ledger processes and spreadsheets, with billing exceptions routed as service tickets for resolution. The system was used to log and track billing queries, generate actions for cancellations and billing adjustments, and assist managers during the monthly bill run.
Governance centered on ticket driven workflows and role based responsibilities for accounts and managers, with CRM records serving as the single source for billing inquiries and supplier reconciliation activities. Connectwise Manage CRM therefore structured process ownership for credit control, billing query resolution, and monthly financial reporting support.
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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