Our Kloud
Level 4, 82 Elizabeth St,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 3 0070-0929
Professional Services
Our Kloud Technographics
Our Kloud Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Our Kloud and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Our Kloud employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Our Kloud has purchased the following applications: Xero Accounting for ERP Financial in 2020, Microsoft 365 for Collaboration in 2022, Connectwise Manage for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Our Kloud is running and its propensity to invest more and deepen its relationship with Xero , MYOB , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Our Kloud revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Our Kloud intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Our Kloud Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero Accounting | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Our Kloud implemented Xero Accounting to centralize invoicing and billing workflows as part of its ERP Financial capability. The deployment targeted the companys Billing and Accounts function and aligned with regional operations across Australia and Europe, supporting staff in Sydney, Melbourne, Brisbane and Europe who manage customer invoicing and onboarding.
The implementation focused on core invoicing and billing modules within Xero Accounting, including customer onboarding, billing ticket handling and notifications, risk review workflows, and reporting and analytics. The Billing and Accounts team conducted user acceptance testing and production verification testing and documented system requirements to support ongoing process improvements and future developments.
The Xero Accounting instance was integrated into internal operations through ticketing and notification feeds and coordinated closely with IT, Managed Services, Procurement, Deployment and other administrative teams to resolve billing issues and progress project work. Operational coverage emphasized front-line support for AU and Europe based operations, with Billing and Accounts team members providing daily monitoring of reported issues, commentary generation for ERP system discrepancies, and direct engagement with internal stakeholders.
Governance for the deployment was structured around the Billings and Accounts Supervisor, with defined escalation pathways and responsibilities for maintaining straight through processing of activations and billing accounts. The Billing and Accounts team documented business requirements for change projects and maintained UAT and PVT processes to govern releases and systemic process improvements. Xero Accounting remains the central ERP Financial application for Our Klouds billing, invoicing and related financial reporting activities.
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Subscription and Recurring Billing | ERP Financial Management |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Our Kloud implemented Microsoft 365 as its primary Collaboration platform. The deployment serves the company’s 150 employees in Australia and is surfaced on the company website, with Microsoft 365 components supporting public facing and internal productivity flows. Microsoft 365 is used to centralize email, team communication, document collaboration and core productivity tooling for client facing and internal professional services workflows.
The Microsoft 365 implementation emphasizes SharePoint Online, Microsoft Teams, OneDrive and Office applications to support content collaboration, project coordination and client deliverable management. Governance and operational controls were aligned to tenant identity and access policies, mailbox and file sharing configurations, and content classification workflows to match professional services processes. This configuration describes Our Kloud Microsoft 365 Collaboration as the backbone for day to day communications and structured project collaboration across its service teams.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Connectwise | Legacy | Connectwise Manage | CRM | CRM | n/a | 2019 | 2019 |
In 2019, Our Kloud implemented Connectwise Manage as its CRM to centralize customer records and billing workflows. The deployment targeted professional services operations, specifically accounts, billing, and service delivery functions.
Connectwise Manage configuration emphasized contact and account management, service ticketing for billing and cancellations, and automation of quote to cash activities used in monthly bill runs. The CRM supported routine accounting tasks performed by the accounts assistant role, including reconciliation of direct debits and finance accounts, maintenance of payment records, and management of debtor controls.
Operational data from Connectwise Manage was reconciled with sales and purchase ledger processes and spreadsheets, with billing exceptions routed as service tickets for resolution. The system was used to log and track billing queries, generate actions for cancellations and billing adjustments, and assist managers during the monthly bill run.
Governance centered on ticket driven workflows and role based responsibilities for accounts and managers, with CRM records serving as the single source for billing inquiries and supplier reconciliation activities. Connectwise Manage CRM therefore structured process ownership for credit control, billing query resolution, and monthly financial reporting support.
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Our Kloud
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Our Kloud Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Our Kloud IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Our Kloud digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Our Kloud Technographics
Our Kloud is a Professional Services organization based in Australia,
with around 150 employees and annual revenues of $60.0 million.
Our Kloud operates a diverse technology stack with applications such as
Xero Accounting, Microsoft 365 and Connectwise Manage,
covering areas like ERP Financial, Collaboration and CRM.
Our Kloud has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Xero, Microsoft and Connectwise.
Our Kloud recently adopted applications including
Microsoft 365 in 2022, Hubspot Marketing Automation in 2022 and Stripe Payments in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Our Kloud’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Our Kloud’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Our Kloud technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.