San Francisco, 94107, CA,
United States
Out of Milk Technographics
Out of Milk Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Out of Milk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Out of Milk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Out of Milk has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, Zendesk Service for Customer Support in 2014, New Relic APM for Application Performance Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Out of Milk is running and its propensity to invest more and deepen its relationship with Google , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Out of Milk revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Out of Milk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Out of Milk Tech Stack and Enterprise Applications
Out of Milk Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Out of Milk deployed Google Workspace (Formerly Google G-Suite) to support Collaboration across the organization. Google Workspace (Formerly Google G-Suite) is used to provide core collaboration services including Gmail, Calendar, Google Drive, Docs, Sheets, and Meet for email, scheduling, file storage, real-time document collaboration, and video conferencing. The deployment covers the 50-person professional services organization headquartered in the United States and supports primary business functions such as internal communications, project coordination, and client-facing operations.
Configuration emphasizes the Google Workspace Admin Console for centralized account and group provisioning, role-based administration, storage allocation, and security settings. Functional modules implemented include Gmail for corporate email, Google Drive and shared drives for centralized file management, Docs and Sheets for collaborative content creation, and Meet for remote meetings and conferencing. Typical Collaboration workflows implemented are shared drive structures, document-level sharing controls, and concurrent editing and commenting to support cross-functional teams.
Governance is enforced through Admin Console policies to manage account lifecycle, sharing restrictions, and basic compliance controls, with IT and team leads assigned administrative roles. Operational rollout was organized for company-wide adoption to align collaboration tools with product, support, and marketing workflows. Public website metadata indicates use of Google Workspace on the company website, linking the Google Workspace collaboration and identity layer to customer-facing assets.
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Collaboration | Collaboration |
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2017 | 2017 |
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Out of Milk CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014, Out of Milk implemented Zendesk Service. Out of Milk deployed Zendesk Service as a web based Customer Support platform on its website to capture customer inquiries and support requests.
The implementation centered on standard Customer Support capabilities, with configuration of the ticketing system, web form and widget capture, and a centralized support queue for intake. Configuration included agent workspace setup for triage and response, the introduction of macros and response templates, and basic SLA and escalation rules aligned to a small support organization. These modules and workflows reflect typical Zendesk Service functional scope for web channel support.
Integrations are explicitly tied to the company website where Zendesk Service funnels inbound submissions into the support queue for agent handling. Operational coverage focused on the customer support function within Out of Milk, a 50 employee United States based professional services company, with the website channel as the primary inbound source. No additional external system integrations were specified in the source.
Governance emphasized centralized ticket ownership, defined triage and escalation workflows, and template based response governance to standardize handling across the support team. Rollout and configuration were oriented to operationalize a single, unified Customer Support queue on the website and to provide a consistent support workflow through Zendesk Service.
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Out of Milk ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2013 | 2013 |
In 2013, Out of Milk implemented New Relic APM on their website to establish continuous application-level monitoring. The deployment is aligned with the Application Performance Management category and focuses on instrumenting the customer-facing web application, with New Relic APM configured to collect response time metrics, transaction traces, and error data from production traffic.
Configuration and modules implemented emphasize agent-based instrumentation and dashboarding, using New Relic APM to surface transaction traces, error analytics, and aggregated performance metrics. Functional workflows were centered on real-time monitoring and alerting for web operations and engineering, enabling rapid triage of slow transactions and exceptions through the APM telemetry and dashboards.
Operational scope covered the public website and production environment, with monitoring consumption by the engineering and operations teams responsible for site reliability. Governance practices inferred from the implementation include defined application ownership, alert threshold configuration, and routing of APM alerts into existing incident management and on-call workflows to support ongoing site stability.
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Out of Milk IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Out of Milk
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Out of Milk Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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