OutSystems
55 Thomson Pl 2nd floor,
Boston, 02210, MA,
United States
Boston, 02210, MA,
United States
1 617-837-6840
Professional Services
OutSystems Technographics
OutSystems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OutSystems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 OutSystems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OutSystems has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OutSystems is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OutSystems revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OutSystems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OutSystems Tech Stack and Enterprise Applications
OutSystems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, OutSystems implemented Oracle NetSuite ERP to consolidate its ERP Financial capabilities and centralize revenue accounting and operations. The Oracle NetSuite ERP deployment emphasized core financial modules including general ledger, accounts receivable, billing and revenue recognition to support compliance with US GAAP and IFRS and to provide a single record for revenue transactions.
Configuration work centered on revenue accounting workflows, mapping diverse revenue streams into NetSuite, and instrumenting the revenue recognition engine to reflect IFRS and US GAAP rules. Teams documented revenue streams and participated in discovery for new revenue sources to ensure each stream was operationally ready in Oracle NetSuite ERP and that accounting treatments were codified for recurring and professional services revenue.
Operational coverage crossed finance and operations, with NetSuite used to coordinate order to cash, contract billing, and revenue reporting processes, and to provide the transactional backbone for revenue operations. Governance activities included establishing documentation standards, cross‑functional review processes, and controls to support external reporting and SEC filing readiness as part of corporate accounting responsibilities.
The implementation positioned OutSystems to use Oracle NetSuite ERP for standardized revenue accounting, controlable record keeping, and ongoing compliance with US GAAP and IFRS, with finance staff and cross‑functional partners accountable for maintaining documented treatments and operational readiness for any new revenue streams.
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OutSystems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, OutSystems deployed Drift AI Chatbot on their website. The implementation uses Drift AI Chatbot in the Chatbots and Conversational AI category to provide automated, conversational access to product information and initial customer qualification on corporate web properties.
The deployment focused on conversational workflows common to the category, including targeted chat flows, conversational lead capture, basic intent detection, and bot to human handoff logic. Configuration work emphasized playbooks for routing inbound web conversations to marketing owned qualification paths or to sales agents when escalation was required.
Operational coverage was limited to OutSystems web touchpoints where the bot handles top of funnel inquiries and supports demand generation and sales qualification activities. The implementation impacted marketing and sales business functions by instrumenting web conversational engagement as a first line of contact and routing mechanism for inbound leads.
Governance aspects of the rollout included defining escalation and routing rules, updating web engagement playbooks, and instrumenting conversation logging for analytics and follow up. Drift AI Chatbot was positioned as the customer facing conversational layer, requiring coordination between web operations, marketing operations, and sales SDR processes.
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OutSystems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, OutSystems implemented Cisco Webex Meetings from Cisco Systems on their website. Cisco Webex Meetings is used as an Audio Video and Web Conferencing platform providing browser-based meetings, meeting scheduling, screen sharing, recording, and participant management for customer and internal sessions.
The deployment is executed as a website-embedded conferencing layer, with Cisco Webex Meetings embedded into public-facing marketing and demo pages to support live product demonstrations and prospect engagement. Operational coverage emphasizes sales, marketing, and professional services use cases, while governance focuses on web access controls, meeting scheduling protocols, and content moderation workflows aligned with corporate web operations.
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Collaboration | Collaboration |
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2013 | 2013 |
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OutSystems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2018 | 2018 |
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OutSystems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Data Platform | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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OutSystems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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Incident Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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OutSystems TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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OutSystems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2017 | 2017 |
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OutSystems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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OutSystems Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at OutSystems
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by OutSystems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OutSystems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OutSystems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD OutSystems Technographics
OutSystems is a Professional Services organization based in United States,
with around 1500 employees and annual revenues of $350.0 million.
OutSystems operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Drift AI Chatbot and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
OutSystems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Drift and Cisco Systems.
OutSystems recently adopted applications including
DocuSign eSignature in 2023, 6sense Account Engagement Platform in 2023 and Nobl9 Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OutSystems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OutSystems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OutSystems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.