Overgas Bulgaria Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Overgas Bulgaria and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Overgas Bulgaria employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Overgas Bulgaria has purchased the following applications: Methodia Human Resource Efficiency for Workforce Management in 2013, Methodia BPM for Business Process Management in 2013, Methodia BI and Reporting for Analytics and BI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Overgas Bulgaria is running and its propensity to invest more and deepen its relationship with Methodia , PubMatic , Magnite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Overgas Bulgaria revenues, which have grown to $51.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Overgas Bulgaria intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Methodia | Legacy | Methodia Human Resource Efficiency | Workforce Management | HCM | n/a | 2013 | 2013 |
In 2013, Overgas Bulgaria implemented Methodia Human Resource Efficiency as part of a broader deployment of Methodia's Utility & Telecom Suite, which included CRM, billing, and asset management. The deployment in Bulgaria targeted modernization of customer lifecycle and back-office operations, improving operational efficiency.
Methodia Human Resource Efficiency was configured to deliver Workforce Management capabilities for Overgas's back-office HR and operational teams, including workforce scheduling, shift planning, time and attendance capture, skills qualification tracking, and workforce analytics. The implementation aligned role-based access controls, workforce rosters, and exception workflows with utility operational cycles to support day-to-day staffing and resource allocation.
The HR and workforce component operated alongside Methodia CRM, billing, and asset management modules to provide an integrated operational platform supporting service delivery and billing workflows. Rollout focused on HR and back-office functions within Overgas Bulgaria, centralizing workforce processes and enabling coordinated workforce planning across customer lifecycle and back-office domains.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Methodia | Legacy | Methodia BPM | Business Process Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Overgas Bulgaria deployed Methodia BPM as part of Methodia's complete Utility & Telecom Suite for Bulgaria. Methodia BPM is a Business Process Management application used to define and automate business processes to improve back-office efficiency.
The implementation encompassed BPM capabilities including process modeling, workflow automation, approval routing, task orchestration, and monitoring to standardize repeatable back-office workflows. Methodia BPM was configured to operate alongside the suite modules for CRM, Billing, and Asset Management delivered by Methodia. Configuration work emphasized business process templates and role based routing to align with utility operational practices.
Technically the deployment was delivered as an integrated suite component with data and process handoff between Methodia CRM, Methodia Billing, and Methodia Asset Management, enabling end to end case and transaction flows across customer service and billing operations. Operational coverage targeted Overgas Bulgaria's back-office functions including billing operations, customer care processes, and asset management support. The suite orientation implies coordinated process orchestration rather than isolated point automation.
Governance was centered on clearly defined process owners, standardized workflows, and automated routing to reduce manual handoffs and enforce business rules. According to the vendor testimonial Overgas has been using Methodia BPM since 2013 to automate business processes and improve back-office efficiency.
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Enterprise Asset Management | ERP Services and Operations |
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2013 | 2013 |
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Utilities ERP | ERP Services and Operations |
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2013 | 2013 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Methodia | Legacy | Methodia BI and Reporting | Analytics and BI | Analytics and BI | n/a | 2013 | 2013 |
In 2013, Overgas Bulgaria implemented Methodia BI and Reporting, categorized as Analytics and BI, as part of a broader deployment of Methodia's Utility and Telecom Suite to modernize CRM, billing and enterprise asset management. The deployment supported a customer self service portal and an AMM mobile application while targeting improved back office automation and customer experience.
Methodia BI and Reporting was provisioned to deliver operational reporting and analytics across the suite, consolidating transactional data from CRM, billing and EAM modules into a centralized reporting layer. Typical capabilities implemented included operational dashboards, scheduled reports and ad hoc analysis workflows to support business users and analysts, with standard data extraction and transformation processes aligned to utility billing and asset records.
Operational coverage focused on customer service, billing operations and field operations that use the AMM mobile application, with reporting governance applied to control access and standardize report definitions. Process changes emphasized automated report distribution and tighter operational visibility for back office teams, contributing to the stated goals of improved back office automation and customer experience.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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Customer Support | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Utilities Customer Care and Billing | CRM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Master Data Management | PaaS |
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2013 | 2013 |
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