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Overjar Saudi Arabia Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Khafy Legacy Khafy Survey and Questionnaire Collaboration n/a 2024 2024 In 2024 Overjar Saudi Arabia deployed Khafy to run mystery-shopping surveys and CX analytics across its Saudi branches. Khafy is a Survey and Questionnaire application used to capture branch level customer interactions and to measure employee performance. The deployment focused on observational missions and structured survey collection at customer touchpoints, enabling consistent branch comparisons across the Kingdom of Saudi Arabia. Implementation used Khafy mystery shopper missions and executive BI and reporting capabilities to operationalize customer experience measurement. The configuration included scripted mission workflows, standardized scoring rules, and aggregated dashboards for cross-branch analytics and trend detection. These modules supported both field data collection by mystery shoppers and centralized executive reporting for the operations and customer experience teams. Governance aligned to OverJar operations and CX leadership, with recurring reporting cycles to guide branch level development decisions and prioritize corrective actions. Khafy delivered analytics that highlighted positive and negative aspects at each location, helping identify areas for employee coaching and branch improvements.
IT Decision Makers and Key Stakeholders at Overjar Saudi Arabia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Overjar Saudi Arabia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Overjar Saudi Arabia Technographics

Overjar Saudi Arabia is a Leisure and Hospitality organization based in Saudi Arabia, with around 120 employees and annual revenues of $6.0 million.

Overjar Saudi Arabia operates a diverse technology stack with applications such as Khafy, covering areas like Survey and Questionnaire.

Overjar Saudi Arabia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Khafy.

Overjar Saudi Arabia recently adopted applications including Khafy in 2024, highlighting its ongoing modernization strategy.

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Our research team continuously updates Overjar Saudi Arabia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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