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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Khafy Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Green Health Saudi Arabia Life Sciences 250 $30M Saudi Arabia Khafy Khafy Survey and Questionnaire 2024 n/a In 2024, Green Health Saudi Arabia implemented Khafy, using Khafy as a Survey and Questionnaire application to instrument customer experience across its pharmacy network. The deployment targeted Green Health pharmacies in Saudi Arabia and was sized for a 250 employee organization, focusing on retail customer interactions and branch-level service assessments. Khafy’s inspection, mystery-shopping, and survey-based benchmarking modules were configured to capture percentage-based scoring and structured checklists, enabling branch strengths and weaknesses to be quantified. Khafy’s inspection and mystery-shopping modules and Power BI executive summary reports were used for market-position analysis and staff performance tracking, with field data mapped into executive dashboards for comparative benchmarking. The implementation supported business functions including retail operations, customer experience management, and staff performance monitoring, with reporting delivered to operations and leadership for follow-up actions. Outputs included percentage-based insights that revealed competitor customer experiences and branch performance gaps, used to inform service improvement and staff coaching.
Multazim Solutions Professional Services 15 $1M Bangladesh Khafy Khafy Survey and Questionnaire 2024 n/a In 2024 Multazim Solutions engaged Khafy to provision Khafy as a Survey and Questionnaire solution to deliver mystery-shopping services under a memorandum of understanding, targeting regulatory compliance assessments across Saudi Arabia. The agreement positions Khafy as the operational application for field mission orchestration and structured questionnaire delivery within Multazim Solutions service offerings. The implementation uses Khafy’s mystery shopper missions module and reporting and analytics module to instrument compliance and operations process areas, with mission configuration for tasking, observational checklists, standardized scoring, and consolidated reporting. Khafy’s reporting and analytics components are described as the primary capability for aggregating field responses, generating compliance assessment reports, and surfacing violation patterns to operations and compliance teams. Governance is anchored by the signed memorandum of understanding, which frames the commercial and operational relationship and the cross‑border scope across the Kingdom of Saudi Arabia. The deployment is intended to support regulatory compliance assessments and help organizations reduce violations across Saudi Arabia, with Multazim Solutions operating Khafy to deliver mystery-shopping engagements to client operations and compliance functions.
Overjar Saudi Arabia Leisure and Hospitality 120 $6M Saudi Arabia Khafy Khafy Survey and Questionnaire 2024 n/a In 2024 Overjar Saudi Arabia deployed Khafy to run mystery-shopping surveys and CX analytics across its Saudi branches. Khafy is a Survey and Questionnaire application used to capture branch level customer interactions and to measure employee performance. The deployment focused on observational missions and structured survey collection at customer touchpoints, enabling consistent branch comparisons across the Kingdom of Saudi Arabia. Implementation used Khafy mystery shopper missions and executive BI and reporting capabilities to operationalize customer experience measurement. The configuration included scripted mission workflows, standardized scoring rules, and aggregated dashboards for cross-branch analytics and trend detection. These modules supported both field data collection by mystery shoppers and centralized executive reporting for the operations and customer experience teams. Governance aligned to OverJar operations and CX leadership, with recurring reporting cycles to guide branch level development decisions and prioritize corrective actions. Khafy delivered analytics that highlighted positive and negative aspects at each location, helping identify areas for employee coaching and branch improvements.
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FAQ - APPS RUN THE WORLD Khafy Coverage

Khafy is a Survey and Questionnaire solution from Khafy.

Companies worldwide use Khafy, from small firms to large enterprises across 21+ industries.

Organizations such as Green Health Saudi Arabia, Overjar Saudi Arabia and Multazim Solutions are recorded users of Khafy for Survey and Questionnaire.

Companies using Khafy are most concentrated in Life Sciences, Leisure and Hospitality and Professional Services, with adoption spanning over 21 industries.

Companies using Khafy are most concentrated in Saudi Arabia and Bangladesh, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Khafy across Americas, EMEA, and APAC.

Companies using Khafy range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Khafy include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Khafy customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Survey and Questionnaire.