OVO Energy
1 Rivergate Temple Quay,
Bristol, BS1 6ED,
United Kingdom
Bristol, BS1 6ED,
United Kingdom
44 33 0303-5063
Utilities
OVO Energy Technographics
OVO Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OVO Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5287 OVO Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OVO Energy has purchased the following applications: Workday Financial Management for ERP Financial in 2020, Mercer Darwin Benefits (formerly Thomsons Online Benefits) for Benefits Administration in 2012, Microsoft Power BI for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OVO Energy is running and its propensity to invest more and deepen its relationship with Workday , Slimstock , Mercer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OVO Energy revenues, which have grown to $8.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OVO Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OVO Energy Tech Stack and Enterprise Applications
OVO Energy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle E-Business Suite | Workday Financial Management | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020 OVO Energy implemented Workday Financial Management to onboard the SSE retail business, migrating finance operations supporting roughly 5,000 full time equivalent staff into the OVO Group. The project replaced Oracle E-Business Suite and moved core financial ledger and transactional processing into Workday Financial Management during a transition that extended into early 2021 under a focused finance integration engagement.
The deployment concentrated on core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, fixed assets, cash management and financial reporting, with configuration work to harmonize chart of accounts, enable multi entity consolidation and automate period close processes. Implementation activities emphasized role based security, audit controls and configurable business process frameworks available in Workday Financial Management to align SSE retail accounting practices with OVO Group policies.
Data migration and integration work was led by the Finance Integration Lead, with emphasis on ledger conversion, transactional data mapping, master data alignment and cutover orchestration for the transferring finance organization. Operational scope covered finance teams within the SSE retail business being transferred into OVO Group, with rollout sequencing designed to preserve month end close continuity and statutory reporting.
Governance changes established centralized finance process ownership inside OVO, standardized approval workflows and a unified chart of accounts for the combined entities, supported by a seven month migration and stabilization window from September 2020 to March 2021. Workday Financial Management was positioned as the single ERP Financial ledger for the acquired retail unit.
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2019 | 2019 |
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OVO Energy HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mercer | Legacy | Mercer Darwin Benefits (formerly Thomsons Online Benefits) | Benefits Administration | HCM | n/a | 2012 | 2012 |
In 2012, OVO Energy deployed Mercer Darwin Benefits (formerly Thomsons Online Benefits) to manage employee benefits across its workforce in the United Kingdom. The implementation positioned Mercer Darwin Benefits as the core Benefits Administration platform for delivering the MyRewards program and supporting the company financial wellbeing strategy.
Configuration emphasized benefits enrollment workflows, rewards catalog management, employee self-service and communications consistent with Benefits Administration capabilities. The MyRewards program was administered within the Mercer Darwin Benefits environment, with MyRewards entries recorded under the Thomsons Online Benefits configuration model to support financial wellbeing initiatives.
Operational ownership rested with HR and total rewards teams covering OVO Energy’s roughly 5,287 employees in the UK, with governance routines established for enrollment windows, eligibility rules and program communications. OVO Energy’s use of Mercer Darwin Benefits to run MyRewards was recognized as Best Financial Wellbeing Strategy, reflecting the platform’s role in structuring employee rewards and wellbeing communications.
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Core HR | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2018 | 2019 |
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Time and Attendance | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2020 | 2021 |
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OVO Energy Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, OVO Energy implemented Microsoft Power BI for Analytics and BI within its retail arm. The initial engagement tasked a senior data strategy analyst with building and managing two single source of truth databases and supplying ad-hoc datasets to retail, following industry best practices and legal requirements.
The Microsoft Power BI deployment was paired with full-service marketing databases and bespoke reporting dashboards, with reporting artifacts produced in both Tableau and Microsoft Power BI. Development work included complex SQL queries authored in Google BigQuery and SSMS, the creation of a single source of truth contact history database, and consolidation logic to combine over 500 disparate data sources into analytically consumable models.
Architecturally the implementation integrated streaming and orchestration components, integrating Apache Kafka data flows via Apache Airflow and Google Cloud Composer, and linking large scale datasets into Salesforce Marketing Cloud and Google BigQuery as primary data stores. Microsoft Power BI functioned as the visualization and consumption layer for Analytics and BI use cases, connecting to the central BigQuery models and the contact history database for retail marketing reporting.
Operational governance emphasized 1st and 2nd line SQL and BigQuery administration and ongoing support to the Marketing Automation team, embedding data flow integration responsibilities into marketing operations. Data governance, legal compliance, and repeatable ETL and reporting workflows were established to maintain the single source of truth for retail marketing and to support the Marketing Automation and retail marketing business functions.
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OVO Energy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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OVO Energy eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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OVO Energy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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Call Center | CRM |
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2016 | 2017 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2017 | 2018 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2018 |
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OVO Energy ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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OVO Energy Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2016 |
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OVO Energy TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Whistleblowing Management | TRM |
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2025 | 2025 |
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OVO Energy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2024 | 2024 |
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OVO Energy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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OVO Energy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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OVO Energy Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at OVO Energy
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Business Partner | Manager | HR | |
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Chief People Officer | CXO | HR | |
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Head of Talent Acquisition & Engagement | Director | HR | |
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Customer Care Director | Director | Customer Service | |
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Director, Customer Technology | Director | Customer Service | |
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Customer Experience & Complaints Director | Director | Customer Service | |
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Head Of Customer Care | Director | Customer Service | |
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Contact Centre Manager | Manager | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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Senior Customer Operations Manager | Manager | Customer Service | |
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Customer Service Administrator | Manager | Customer Service | |
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Chief Executive Officer | CXO | Finance | |
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Apps Being Evaluated by OVO Energy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OVO Energy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OVO Energy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD OVO Energy Technographics
OVO Energy is a Utilities organization based in United Kingdom,
with around 5287 employees and annual revenues of $8.50 billion.
OVO Energy operates a diverse technology stack with applications such as
Workday Financial Management, Mercer Darwin Benefits (formerly Thomsons Online Benefits) and Microsoft Power BI,
covering areas like ERP Financial, Benefits Administration and Analytics and BI.
OVO Energy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Mercer and Microsoft.
OVO Energy recently adopted applications including
Diligent Vault Platform in 2025, Atlassian Compass in 2024 and Sigma Connected Contact Center Services in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OVO Energy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OVO Energy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OVO Energy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.