OVS Technographics
OVS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OVS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6160 OVS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OVS has purchased the following applications: SAP S/4 HANA for ERP Financial in 2022, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2012, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OVS is running and its propensity to invest more and deepen its relationship with SAP , Odoo , Adyen or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OVS revenues, which have grown to $1.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OVS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OVS Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | Abstract | 2022 | 2022 |
In 2022, OVS implemented SAP S/4 HANA as an ERP Financial solution from vendor SAP to consolidate corporate finance and treasury capabilities. The deployment targeted OVS SpA corporate finance, Treasury, Cash Management and Corporate Banking functions within its Italy operations, with primary program coordination tied to the Mestre, Veneto location.
The SAP S/4 HANA implementation configured core accounting and procurement modules, notably SAP FI and SAP MM, while extending technical components through ABAP work and micro-services oriented integration points. Functional configuration emphasized Treasury and Cash Management workflows, payment and bank statement processing, and accounting period control consistent with ERP Financial practices.
Integration work focused on banking connectivity and corporate banking channels, payment interfaces and treasury adapters, supported by formal architectural and integration documentation reviews. Operational coverage included corporate finance teams and treasury desks at OVS SpA, with processes scoped to branch and central finance interaction across Italy.
Project governance established managed project planning, cost estimation and stakeholder engagement with key users and business owners, alongside technical-functional documentation and architecture reviews. The system integrator Abstract was engaged on the program, and compliance considerations such as PCI-DSS processes were incorporated into the governance and implementation review.
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ERP Financial | ERP Financial Management |
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2023 | 2023 |
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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Payment Processing | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, OVS implemented Oracle Taleo Cloud Service as its Recruiting,Applicant Tracking System to centralize recruiting and applicant tracking for corporate HR and talent acquisition. Oracle Taleo Cloud Service was deployed as a cloud-hosted career site and applicant tracking layer integrated into the OVS corporate website, managing job postings, candidate applications, and resume capture from the public careers portal.
Configuration emphasized core Recruiting,Applicant Tracking System modules including requisition management, candidate management, workflow-based screening, interview scheduling, and offer workflow automation, with recruiter dashboards and hiring manager portals enabled. Integration scope was focused on the public career site on ovs.it, providing job feeds and candidate submission flows into Oracle Taleo Cloud Service and supporting HR and talent acquisition operations, while governance centered on requisition approval routing, role-based access, and hiring workflow controls.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, OVS implemented Salesforce Chat (formerly Salesforce Live Agent) as a Chatbots and Conversational AI solution on its public website. The deployment places the Salesforce Chat web widget at key ecommerce touchpoints to capture synchronous customer conversations and to route web traffic into conversational workflows for online shoppers.
Configuration emphasized real time chat routing, pre chat forms, canned responses, transcript capture, and session handoff from automated flows to live agents. The implementation leverages conversational AI capabilities common to the Chatbots and Conversational AI category, including intent detection for escalation and an agent console to manage concurrent sessions.
Operational coverage centers on ecommerce and customer care functions on the OVS Italy site, supporting product inquiries, order status checks, and returns discussions. Governance measures included defining agent availability schedules, chat handling protocols, and transcript retention rules to align chat operations with existing customer service workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2022 | 2022 |
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Order Management | SCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at OVS
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by OVS Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OVS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OVS digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD OVS Technographics
OVS is a Retail organization based in Italy,
with around 6160 employees and annual revenues of $1.70 billion.
OVS operates a diverse technology stack with applications such as
SAP S/4 HANA, Oracle Taleo Cloud Service and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
OVS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oracle and Salesforce.
OVS recently adopted applications including
Odoo Open Source ERP in 2023, Klarna Payments in 2023 and Apple Business Chat in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OVS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OVS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OVS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.