Ozon Holdings PLC
Ozon Holdings PLC Technographics
Ozon Holdings PLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ozon Holdings PLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45854 Ozon Holdings PLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ozon Holdings PLC has purchased the following applications: Microsoft 365 for Collaboration in 2020, Bitrix24 CRM for CRM in 2015, Amazon SES for Transactional Email in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ozon Holdings PLC is running and its propensity to invest more and deepen its relationship with Microsoft , Bitrix24 , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ozon Holdings PLC revenues, which have grown to $3.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ozon Holdings PLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ozon Holdings PLC Tech Stack and Enterprise Applications
Ozon Holdings PLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Ozon Holdings PLC deployed Microsoft 365 to standardize Collaboration across corporate functions and support enterprise productivity. The Microsoft 365 deployment is observable on the company website and serves as the primary cloud productivity suite for Ozon Holdings PLC, Microsoft 365, enabling email, document collaboration and unified communications for the organization.
The implementation centered on core Collaboration capabilities that are typical for Microsoft 365, including Exchange Online for mail, Microsoft Teams for conferencing and chat, SharePoint Online for intranet and document libraries, and OneDrive for Business for personal file storage. Tenant configuration included browser based Office access and role based administrative controls to manage access and content lifecycle across departments.
Operational coverage focused on internal business functions such as corporate communications, marketing content collaboration, product teams and support operations, with Microsoft 365 provisioning delivered through a centralized tenant model. Identity and access management was aligned to Microsoft identity services and administrative segregation patterns common to Collaboration deployments, supporting single sign on and conditional access controls.
Governance practices emphasized tenant level administration, compliance feature enablement and information governance workflows consistent with Collaboration category expectations. The narrative captures Ozon Holdings PLC Microsoft 365 Collaboration as a company wide productivity and communications platform, implemented in 2020, with configuration and governance reflecting standard Microsoft 365 operational patterns.
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Ozon Holdings PLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bitrix24 | Legacy | Bitrix24 CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015, Ozon Holdings PLC implemented Bitrix24 CRM. The deployment focused on embedding Bitrix24 CRM into its customer-facing website to capture leads, manage contacts and surface customer interactions directly from web channels.
The implementation used core CRM modules including contact and lead management, web form and callback capture, sales pipeline tracking and activity logging, aligned with standard CRM functional workflows. Configuration incorporated standard elements such as custom fields, pipeline stages and automation rules to route inbound web leads into sales and support queues.
Operational coverage targeted e-commerce sales, customer support and digital marketing touchpoints, with the website integration serving as the primary intake channel. This positioned Bitrix24 CRM to centralize customer records and provide a single view of web-originated interactions for sales and service teams.
Governance centered on centralized contact data, role based access controls and workflow driven lead assignment to support cross-functional use across sales and support. Ozon Holdings PLC implemented Bitrix24 CRM in the CRM category to unify site based customer engagement with downstream sales and service operations.
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Ozon Holdings PLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2017 | 2017 |
In 2017, Ozon Holdings PLC deployed Amazon SES to support transactional messaging from its public website. Ozon Holdings PLC implemented Amazon SES for Transactional Email to deliver customer-facing communications such as order confirmations, account notifications, and password resets originating from the e-commerce site.
The implementation is configured as a website-integrated SMTP and API based sending layer using Amazon SES, providing standard transactional email capabilities including delivery status, bounce and complaint handling, and sender reputation controls. Configuration and operational scope center on domain authentication and sender policy configuration for the website, with ownership placed with website and e-commerce operations to centralize transactional email workflows and monitoring through the Amazon SES console and APIs.
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Ozon Holdings PLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Ozon Holdings PLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ozon Holdings PLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ozon Holdings PLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ozon Holdings PLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ozon Holdings PLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ozon Holdings PLC Technographics
Ozon Holdings PLC is a Retail organization based in Cyprus,
with around 45854 employees and annual revenues of $3.28 billion.
Ozon Holdings PLC operates a diverse technology stack with applications such as
Microsoft 365, Bitrix24 CRM and Amazon SES,
covering areas like Collaboration, CRM and Transactional Email.
Ozon Holdings PLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Bitrix24 and Amazon Web Services (AWS).
Ozon Holdings PLC recently adopted applications including
Tomi.ai in 2022, Cloudflare CDN in 2022 and Akamai CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ozon Holdings PLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ozon Holdings PLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ozon Holdings PLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.