P & O Ferries
Channel House, Channel View Rd,
Dover, CT17 9TJ,
United Kingdom
Dover, CT17 9TJ,
United Kingdom
44 13 0444 8888
Transportation
P & O Ferries Technographics
P & O Ferries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by P & O Ferries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 P & O Ferries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that P & O Ferries has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2010, Unily Employee Experience Platform for Employee Experience in 2017, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems P & O Ferries is running and its propensity to invest more and deepen its relationship with Oracle , Unily , Calabrio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing P & O Ferries revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for P & O Ferries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
P & O Ferries Tech Stack and Enterprise Applications
P & O Ferries ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, P & O Ferries implemented Oracle E-Business Suite to support its ERP Financial functions across its United Kingdom operations. The deployment established a centralized financial application footprint to consolidate core accounting, payable and receivable processes for the shipping and ferry business.
The implementation focused on Oracle E-Business Suite financial modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets and Cash Management, configured to standardize ledgers and invoice processing. Configuration work emphasized chart of accounts harmonization and electronic transaction posting workflows, aligning finance and treasury activities under the ERP Financial platform.
LG CNS developed an additional interface between Zetes' 3iV voice system and Oracle E-Business Suite, extending voice-directed transaction and verification capability into core financial workflows. That integration linked voice-captured events to Oracle E-Business Suite transaction records, enabling operational systems to feed transactional inputs into the ERP Financial environment.
Operational coverage centered on corporate finance and accounts payable teams, with governance set to enforce standardized approval workflows and reconciliation processes within Oracle E-Business Suite. Rollout work included process alignment across finance teams and configuration governance to maintain consistent financial controls in the ERP Financial implementation.
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P & O Ferries HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Unily | Legacy | Unily Employee Experience Platform | Employee Experience | HCM | n/a | 2017 | 2017 |
In 2017 P & O Ferries implemented the Unily Employee Experience Platform to address a dispersed workforce and centralize communications within the Employee Experience remit. The deployment targeted both frontline and corporate workforces, reflecting the customer challenge that more than 85% of employees operate on the frontline and require mobile access to organizational information while at sea and in terminals.
The Unily Employee Experience Platform rollout was based on an Out-of-the-Box intranet configuration adapted to P & O Ferries business requirements, emphasizing a mobile first experience and unified content delivery. Functional capabilities implemented included a one stop shop for top down and peer to peer communication, mobile content access, and intranet content management and personalization features consistent with Employee Experience platforms.
Office 365 integrations were explicitly incorporated as a critical integration point to connect productivity workflows and identity within the Unily Employee Experience Platform. The implementation therefore linked the digital workplace layer to existing Office 365 services to enable around the clock access for employees anywhere in the world, supporting both shipboard frontline users and shore based corporate teams.
Governance focused on consolidating internal communications and enabling corporate communicators to reach a predominantly mobile workforce through targeted and broad communications workflows. The stated outcome of the implementation was to empower P & O Ferries employees with best in class tools and state of the art technology, improving connectivity across the organization and providing a centralized digital workplace for continuous employee engagement.
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Workforce Management | HCM |
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2018 | 2018 |
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P & O Ferries Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, P & O Ferries deployed Microsoft 365 as its primary Collaboration platform. Publicly observable site assets indicate P & O Ferries is using Microsoft 365 on their website, confirming a cloud-hosted Microsoft 365 tenancy that surfaces corporate collaboration capabilities to employees and external stakeholders.
The Microsoft 365 deployment centers on standard Collaboration capabilities, including corporate email, real-time team chat and meetings, and cloud document management and intranet features. Microsoft 365 provides Exchange-style messaging, SharePoint-style content services, Teams-style communications, and Office productivity applications to support document collaboration, internal communications, and knowledge sharing across the organization.
Operational coverage is enterprise-wide for P & O Ferries in the United Kingdom, supporting corporate functions and operational teams within a roughly 2,000 employee footprint. Governance is implemented at the tenant level, with centralized user provisioning, identity management and access controls consistent with Microsoft 365 administration models. P & O Ferries Microsoft 365 Collaboration supports core business functions in communications, document collaboration, and corporate productivity without indication of third-party implementation partners.
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PBX, VoiP and Phone Systems | Collaboration |
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2016 | 2016 |
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PBX, VoiP and Phone Systems | Collaboration |
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2015 | 2015 |
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P & O Ferries eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2014 |
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eCommerce | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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P & O Ferries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2015 | 2015 |
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Call Center | CRM |
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2016 | 2016 |
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CRM | CRM |
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2012 | 2012 |
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Customer Analytics | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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P & O Ferries PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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P & O Ferries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at P & O Ferries
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by P & O Ferries Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from P & O Ferries IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the P & O Ferries digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD P & O Ferries Technographics
P & O Ferries is a Transportation organization based in United Kingdom,
with around 2000 employees and annual revenues of $170.0 million.
P & O Ferries operates a diverse technology stack with applications such as
Oracle E-Business Suite, Unily Employee Experience Platform and Microsoft 365,
covering areas like ERP Financial, Employee Experience and Collaboration.
P & O Ferries has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Unily and Microsoft.
P & O Ferries recently adopted applications including
Coveo Qubit CommerceAI in 2021, Optimizely Intelligence Cloud in 2021 and Impact Partnership Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of P & O Ferries’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates P & O Ferries’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete P & O Ferries technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.