Pacer Group Digital Transformation Initiatives

About the Customer

Pacer Group is a leading wire and electrical cable manufacturer that offers custom electrical products, value-added solutions, and parts distribution. The Pacer group of companies has expanded beyond its traditional marine industry focus at its 42,000 square-foot manufacturing, assembly, and warehouse complex in Sarasota. 

Scope and Challenges

Our former ERP system had become dated, being too cumbersome and difficult to use while not providing us with the depth of manufacturing that we needed. At the same time, we were at the size of a company in which it is inefficient to host an on-premise system but that needs the functionality and mobility which the Cloud provides. We also wanted an ERP that would leverage our Salesforce.com system. We also faced the same problem so many manufacturers have in searching for a new ERP: having to maintain in-house servers would just be too prohibitive. With a Cloud ERP implementation, Pacer would eliminate many of the hidden costs of implementing an On-Premise solution including the acquisition of hardware, operating system software, database management software and other infrastructure products. 

Outcome and Implications

Rootstock set up the manufacturing part and it was good. One reason we selected Rootstock is that the ERP can really handle complex manufacturing and for the selected first installation, we needed something a little lighter. For instance, the basic software has a lot in order entry and we needed something more as a distributor uses for this side of the business rather than what we would need for the complex manufacturing side.

Quotes

“Our people are enjoying working with the system,” said Eva Wright, IT Manager. “It is so highly customizable. As our people suggest new ideas – voila – we in IT are able to provide them.”