Pacer Group
3633 SW 30th Ave,
Fort Lauderdale, 33312, FL,
United States
Fort Lauderdale, 33312, FL,
United States
1 855-694-442
Manufacturing
Pacer Group Technographics
Pacer Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pacer Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Pacer Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pacer Group has purchased the following applications: Rootstock Cloud ERP for Manufacturing ERP, Distribution ERP in 2014, Olark Live Chat for Chatbots and Conversational AI in 2016, BigCommerce for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pacer Group is running and its propensity to invest more and deepen its relationship with Rootstock , Olark , Bigcommerce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pacer Group revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pacer Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pacer Group Tech Stack and Enterprise Applications
Pacer Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rootstock | Legacy | Rootstock Cloud ERP | Manufacturing ERP, Distribution ERP | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Pacer Group implemented Rootstock Cloud ERP as its Manufacturing ERP,Distribution ERP platform for its mid-market manufacturing operations. The deployment targeted consolidation of manufacturing and distribution processes across operations, inventory, purchasing and sales for the company headquartered in the United States, aligning core transactional workflows under a single cloud ERP instance.
Rootstock Cloud ERP was configured to support standard manufacturing ERP capabilities including material requirements planning, production routings and shop floor control, bill of materials and work order management, inventory management and distribution order management. The implementation emphasized MRP-driven replenishment, production scheduling and traceability controls consistent with make and assemble manufacturing workflows, with configuration for procurement and supplier order management.
The architecture was delivered as a cloud-hosted ERP to centralize transactional data and provide a single source of truth for operations and distribution functions. Governance focused on formalizing order to cash and procure to pay workflows, establishing BOM and change control processes, and aligning operations, purchasing and sales teams to the Rootstock Cloud ERP application for ongoing operational coordination.
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Pacer Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Pacer Group implemented Olark Live Chat on its website. The deployment is categorized as Chatbots and Conversational AI and provides web-embedded real-time messaging to support prospective customers and service inquiries on the company website in the United States. The implementation uses a client-side widget architecture to surface live chat sessions, visitor context, and session transcripts to internal agents.
Configuration included embedding the Olark Live Chat JavaScript snippet into site pages, provisioning agent accounts, and setting up canned responses and basic routing rules aligned with chat operations. Olark Live Chat supplies an agent console for handling inbound conversations, storing chat histories, and enabling synchronous customer engagement, with operational ownership concentrated in customer service and sales functions. Governance consisted of access controls and message handling workflows scaled to a 110 employee manufacturing organization.
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Pacer Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bigcommerce | Legacy | BigCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, Pacer Group implemented BigCommerce as its eCommerce platform on its public website to operate the company online storefront and product catalog. The deployment centers on BigCommerce serving as the primary eCommerce channel for online sales and customer-facing product merchandising.
The implementation of BigCommerce includes standard eCommerce capabilities such as storefront rendering, catalog management, shopping cart and checkout flows, promotional pricing and content management. The configuration emphasizes responsive storefront presentation and order capture, with platform-native controls for product attributes, SKU management and customer-facing site content.
Operationally the BigCommerce deployment is scoped to the company website and impacts eCommerce, marketing and fulfillment-oriented business functions. Platform governance appears to be managed through internal eCommerce and marketing ownership, with BigCommerce providing the cloud-hosted application layer for ongoing site administration and transactional operations.
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Shipping Management | eCommerce |
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2017 | 2017 |
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Pacer Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Pacer Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pacer Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pacer Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pacer Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pacer Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pacer Group Technographics
Pacer Group is a Manufacturing organization based in United States,
with around 110 employees and annual revenues of $23.0 million.
Pacer Group operates a diverse technology stack with applications such as
Rootstock Cloud ERP, Olark Live Chat and BigCommerce,
covering areas like Manufacturing ERP, Distribution ERP, Chatbots and Conversational AI and eCommerce.
Pacer Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Rootstock, Olark and Bigcommerce.
Pacer Group recently adopted applications including
Google Cloud Platform (GCP) in 2021, Smile UI in 2019 and BigCommerce in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pacer Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pacer Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pacer Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.