EPSoft Technologies
1303 W Walnut Hill, Suite 260,
Irving, 75038, TX,
United States
Irving, 75038, TX,
United States
1 844-437-7638
Professional Services
EPSoft Technologies Technographics
EPSoft Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EPSoft Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 225 EPSoft Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EPSoft Technologies has purchased the following applications: Stripe Payments for Payment Processing in 2020, Benevity Spark for Employee Engagement in 2022, Olark Live Chat for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EPSoft Technologies is running and its propensity to invest more and deepen its relationship with Stripe , Benevity , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EPSoft Technologies revenues, which have grown to $27.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EPSoft Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EPSoft Technologies Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, EPSoft Technologies implemented Stripe Payments. EPSoft Technologies integrated Stripe Payments into its public website to provide Payment Processing for client invoicing, online checkout and card acceptance across its professional services operations. The implementation uses Stripe Payments as the primary payment gateway and merchant processing layer for online client transactions.
Deployment uses web based checkout integration with client side tokenization and server side API and webhook flows to securely transmit payment data and reconcile transactions into billing workflows. Functional coverage includes online checkout, card processing, hosted or embedded payment forms and webhook driven settlement events, and the integration required updates to billing, accounts receivable and payment reconciliation processes. EPSoft Technologies Stripe Payments Payment Processing relationship supports the company business function of collecting client payments through the company website.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benevity | Legacy | Benevity Spark | Employee Engagement | HCM | n/a | 2022 | 2022 |
In 2022 PagerDuty implemented Benevity Spark in an Employee Engagement program focused on year end corporate social responsibility and employee giving. PagerDuty used Benevity’s Donate and Volunteer solutions and leveraged Benevity Spark insights to seed every employee with a GivingTuesday donation credit as part of an HR and People driven CSR initiative in the United States.
The deployment configured donation credit seeding and volunteer registration workflows through the Donate and Volunteer solutions, with Benevity Spark providing participation and redemption analytics. Functional capabilities implemented included employee credit provisioning, redemption tracking, and nonprofit selection reporting, aligned with standard Employee Engagement platform workflows.
Operational scope covered the entire employee population at PagerDuty, executed as a centralized People team rollout to drive year end participation and volunteer activity. Governance was managed through HR driven program controls and ongoing insight consumption from Benevity Spark to inform follow on program decisions.
Program outcomes reported by the vendor included a 65% redemption rate within 14 days, $58,262 donated to more than 600 nonprofits, and 95% of employees having donated or volunteered during the period. These results prompted PagerDuty to launch a year round 1:1 employee match program as a direct follow up to the Benevity Spark enabled initiative.
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Employee Experience, Employee Engagement | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2017 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, EPSoft Technologies implemented Olark Live Chat on its public website as a customer engagement channel. EPSoft Technologies deployed Olark Live Chat as a Chatbots and Conversational AI solution to provide real time messaging capabilities for incoming site visitors and prospects.
The implementation centered on a web embedded chat widget, operator console access for agents, and core conversational features such as canned responses, visitor presence and basic transcript capture. Configuration efforts focused on chat routing rules, agent availability states, and message templates to align conversational workflows with support and sales touchpoints.
Operational coverage targeted customer support and sales teams, with chat sessions originating from the corporate site and delivered to internal agent consoles for real time handling. The deployment emphasized browser based access for agents and browser delivered widget for customers, keeping the architectural footprint lightweight and web centric.
Governance and rollout included phased agent onboarding, creation of response and escalation policies, and defined operating hours and handoff procedures for chats. Olark Live Chat was positioned to complement EPSoft Technologies business functions in support and sales using Chatbots and Conversational AI capabilities without named third party integrations disclosed.
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Chatbots and Conversational AI | AI-Powered Application |
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2011 | 2011 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2015 | 2015 |
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Application, Web and Enterprise Search | Content Management |
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2015 | 2015 |
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Contract Lifecycle Management | Content Management |
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2021 | 2021 |
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Contract Lifecycle Management | Content Management |
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2021 | 2021 |
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Contract Lifecycle Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Incident Management | ITSM |
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2018 | 2018 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2020 | 2020 |
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Extract, Transform, and Load (ETL) | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Backup as a Service (BaaS) | IaaS |
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2014 | 2014 |
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Backup as a Service (BaaS) | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at EPSoft Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by EPSoft Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EPSoft Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EPSoft Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD EPSoft Technologies Technographics
EPSoft Technologies is a Professional Services organization based in United States,
with around 225 employees and annual revenues of $27.0 million.
EPSoft Technologies operates a diverse technology stack with applications such as
Stripe Payments, Benevity Spark and Olark Live Chat,
covering areas like Payment Processing, Employee Engagement and Chatbots and Conversational AI.
EPSoft Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Benevity and Olark.
EPSoft Technologies recently adopted applications including
DocuSign eSignature in 2022, Ironclad CLM in 2021 and DocuSign CLM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EPSoft Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EPSoft Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EPSoft Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.