Pagosa Springs, 81147, CO,
United States
Pagosa Springs Police Department Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pagosa Springs Police Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Pagosa Springs Police Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pagosa Springs Police Department has purchased the following applications: Oracle Public Safety Suite for Computer Aided Dispatch in 2025, AudioEye for Web Content Management in 2024, CivicEngage for Citizen Engagement in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pagosa Springs Police Department is running and its propensity to invest more and deepen its relationship with Oracle , CivicPlus , AudioEye or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pagosa Springs Police Department revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pagosa Springs Police Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Public Safety Suite | Computer Aided Dispatch | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Pagosa Springs Police Department implemented Oracle Public Safety Suite, deploying the Computer Aided Dispatch application as part of a county-wide public safety modernization. The implementation aligns with an Archuleta County deployment that went live in March 2024 and continued to receive regular cloud updates through 2025, positioning the department on Oracle Cloud Infrastructure for scalable, cloud-native operations.
The Oracle Public Safety Suite deployment included the cloud-based dispatch command center, records management and jail management capabilities, personal and vehicle communications, mobile data terminals and tablet-enabled field reporting. Functional capabilities highlighted in the rollout include interactive CAD mapping for GIS coordination, a Core Index person search and consolidated case management features that enable creation and reopening of incidents, and configurable reporting tools for individualized operational reporting.
Operational scope covers cross-agency information sharing among Pagosa Springs Police Department, Archuleta County Sheriff’s Office, Pagosa Fire Protection District, Pagosa Springs Medical Center EMS, and the Archuleta County Combined Dispatch Center. The implementation centralized mobile communications and real-time unit location visibility, and enabled field report completion on tablets and shortened booking workflows as part of an integrated Computer Aided Dispatch and records environment.
Governance centered on cloud-hosted updates and CJIS-oriented controls delivered through Oracle Public Safety Suite, with process changes to dispatch workflows, incident data capture and case numbering. Reported outcomes in the deployment narrative include faster issue resolution and improved situational awareness, more time in the community for officers through tablet reporting, faster booking transactions compared to prior systems, and improved emergency medical coordination via mobile data access.
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Government ERP | ERP Services and Operations |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AudioEye | Legacy | AudioEye | Web Content Management | Content Management | n/a | 2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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