Pain Physicians NY
780 8th Ave #201,
New York, 10036, NY,
United States
New York, 10036, NY,
United States
1 212-757-0222
Healthcare
Pain Physicians NY Technographics
Pain Physicians NY Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pain Physicians NY and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Pain Physicians NY employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pain Physicians NY has purchased the following applications: MDLand iClinic for Electronic Health Record in 2016, DearDoc AI Smartchat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pain Physicians NY is running and its propensity to invest more and deepen its relationship with MDLand , Tebra Technologies , DearDoc or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pain Physicians NY revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pain Physicians NY intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pain Physicians NY Tech Stack and Enterprise Applications
Pain Physicians NY ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MDLand | Legacy | MDLand iClinic | Electronic Health Record | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Pain Physicians NY implemented MDLand iClinic Electronic Health Record to centralize patient charting, appointment scheduling, and authorization tracking for its specialty pain clinic. The deployment positioned MDLand iClinic as the primary clinical application supporting front desk reception and medical records functions for a 40 employee practice.
Configured capabilities of MDLand iClinic included patient scheduling, clinical charting, document management for attorney requests, and workflows for mediation and authorization tracking. Staff activities documented in MDLand iClinic cover appointment booking, updating and maintaining patient charts, recording follow-up calls pre and post surgery, and assisting four physicians directly with patient care coordination.
Operational coverage for MDLand iClinic spans front desk reception, the medical records function, and physician-facing clinical workflows, with explicit use cases for preparing and delivering medical records to attorneys for commercial, no fault, and workers compensation matters. Front desk staff proficiency includes multi-line phone handling and scheduling, combined with practical knowledge of MDLand iClinic medical system interfaces for record retrieval and chart maintenance.
Governance and workflow emphasis centers on frontline user ownership of chart updates, authorization processing, and legal documentation handling within MDLand iClinic, with receptionists and clinical staff maintaining responsibility for scheduling and medical record accuracy. Training and day to day operations reflect ongoing use of MDLand iClinic alongside established recordkeeping practices and attorney coordination protocols.
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Medical Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Pain Physicians NY AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DearDoc | Legacy | DearDoc AI Smartchat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Pain Physicians NY implemented DearDoc AI Smartchat on its public website to provide conversational patient engagement. The deployment embeds DearDoc AI Smartchat as a web chat interface aligned with the Chatbots and Conversational AI category, serving as the practice front door for inbound patient queries.
Configuration centered on a website chat widget with scripted triage flows and structured intake capture. Functional modules implemented include natural language patient intake, appointment request capture, templated triage dialogues, and escalation rules to route inquiries to front-desk staff for human follow up. DearDoc AI Smartchat captures contact details and visit reasons in a structured format that reception staff review before confirming appointments.
Operational scope covered patient engagement and front-desk workflows for the single US clinic, with governance focused on script configuration, escalation thresholds, and staff procedures for validating bot-captured intake. The implementation narrative ties the organization and application explicitly, Pain Physicians NY DearDoc AI Smartchat Chatbots and Conversational AI supporting patient intake and engagement workflows.
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Pain Physicians NY Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Pain Physicians NY implemented Microsoft 365 as its Collaboration platform. The deployment used a cloud-hosted Microsoft 365 tenancy and is observable on the organization website, delivering core collaboration capabilities including Exchange Online email and calendaring, SharePoint Online document collaboration, OneDrive for Business file storage, and Microsoft Teams for internal communications. Pain Physicians NY Microsoft 365 Collaboration supports clinical coordination and administrative workflows across the practice.
Implementation scope covered a small practice environment of about 40 employees, targeting administrative staff, scheduling, billing, and clinician communications. Governance centered on tenant-level account provisioning, role-based access to mailboxes and document libraries, and centralized content management workflows aligned with Collaboration category practices. The public website presence of Microsoft 365 assets indicates use of Microsoft 365 services in patient-facing web flows and external communication channels.
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Pain Physicians NY CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Pain Physicians NY ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Pain Physicians NY IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Pain Physicians NY
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pain Physicians NY Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pain Physicians NY IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pain Physicians NY digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pain Physicians NY Technographics
Pain Physicians NY is a Healthcare organization based in United States,
with around 40 employees and annual revenues of $4.0 million.
Pain Physicians NY operates a diverse technology stack with applications such as
MDLand iClinic, DearDoc AI Smartchat and Microsoft 365,
covering areas like Electronic Health Record, Chatbots and Conversational AI and Collaboration.
Pain Physicians NY has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MDLand, DearDoc and Microsoft.
Pain Physicians NY recently adopted applications including
DearDoc AI Smartchat in 2022, Invoca Call Tracking in 2022 and Datadog APM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pain Physicians NY’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pain Physicians NY’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pain Physicians NY technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.