List of DearDoc AI Smartchat Customers
DearDoc
75 Broad St, Unit 1010,
New York, 10004, NY,
United States
New York, 10004, NY,
United States
1 646-751-8317
Professional Services
130
$13M
Since 2010, our global team of researchers has been studying DearDoc AI Smartchat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DearDoc AI Smartchat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DearDoc AI Smartchat for Chatbots and Conversational AI include: Golden State Dermatology, a United States based Healthcare organisation with 475 employees and revenues of $120.0 million, Concurrent Technologies Corporation, a United States based Professional Services organisation with 450 employees and revenues of $100.0 million, Southwest Oncology Ctr, a United States based Healthcare organisation with 525 employees and revenues of $65.0 million, Integrated Behavioral Health, a United States based Healthcare organisation with 200 employees and revenues of $35.0 million, Santa Monica Eye Medical Group, a United States based Healthcare organisation with 250 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using DearDoc AI Smartchat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DearDoc AI Smartchat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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2020 Optometry Of Silicon Valley | Healthcare | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, 2020 Optometry Of Silicon Valley implemented DearDoc AI Smartchat. DearDoc AI Smartchat is a Chatbots and Conversational AI application deployed on the practice website to provide patient-facing conversational workflows, using scripted decision trees to capture appointment requests, basic patient intake information, and triage-style prompts aligned to optometry service lines.
The deployment was scoped to the website channel and configured for front-office and patient engagement business functions, with conversational scripts maintained by clinic staff. 2020 Optometry Of Silicon Valley uses DearDoc AI Smartchat, a Chatbots and Conversational AI solution, as the primary online conversational touchpoint for patient interactions and online appointment handling.
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7 Day Dental Office Of Dr Le | Healthcare | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, 7 Day Dental Office Of Dr Le deployed DearDoc AI Smartchat on its public website. DearDoc AI Smartchat, a Chatbots and Conversational AI application, is embedded as a customer-facing web chat widget to capture patient leads and handle routine inquiries. The implementation targets front-office automation for appointment requests and basic clinical triage, reducing manual handling of common questions and routing more complex cases to staff.
Configuration emphasized conversational flows for appointment scheduling, FAQs about services and insurance, and pre-visit screening, with DearDoc AI Smartchat providing scripted dialogue management and intent recognition. Operational responsibility sits with front-desk and intake staff who monitor chat interactions and escalate conversations to human agents for booking confirmation and clinical judgment, with ongoing maintenance of conversation scripts and operating procedures. The deployment is scoped to the single United States practice and is focused on streamlining patient engagement and intake workflows via the website.
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A Basic Computer Sales & Svc | Professional Services | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2016 | n/a |
In 2016, A Basic Computer Sales & Svc implemented DearDoc AI Smartchat on its website. The deployment uses DearDoc AI Smartchat in the Chatbots and Conversational AI category to provide a customer facing web chat widget embedded on the company site, handling inbound support and sales inquiries. A Basic Computer Sales & Svc DearDoc AI Smartchat Chatbots and Conversational AI customer service relationship is focused on front line engagement and automated response handling rather than backend ERP or CRM replacement.
Configuration and architecture follow a lightweight SaaS model with a client side JavaScript snippet delivering the DearDoc AI Smartchat widget and server side conversational processing for intent recognition and dialog management. Functional capabilities implemented include scripted FAQ flows, intent routing, knowledge retrieval for product and service answers, and automated escalation to human contact channels, with content and conversation scripts managed internally by the small operations team. Governance centers on an internal owner responsible for iterative script updates and escalation rules, and rollout was limited to the public website as the operational scope for customer support and lead capture.
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Absolute Vision Care | Healthcare | 26 | $2M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2022 | n/a |
In 2022 Absolute Vision Care deployed DearDoc AI Smartchat on its public website, installing a patient-facing conversational layer to handle first-contact interactions. The implementation uses DearDoc AI Smartchat within the Chatbots and Conversational AI category to extend patient access through an embedded web chat experience.
DearDoc AI Smartchat was configured to support conversational triage and structured intake workflows, using scripted dialogs to capture appointment requests, basic symptom information, and common frequently asked questions. Configuration focused on modular conversation flows and form capture elements typical of chatbots, enabling conditional branching and handoff triggers when a human follow up is required.
Deployment is executed as a web-embedded widget backed by a cloud conversational engine, placing the application on the public site and routing captured interaction data into clinic workflows. Operational coverage is patient facing, with the system designed to augment front-desk intake and patient access processes rather than replace internal scheduling systems.
Governance emphasized lightweight configuration controls and content editability suitable for a 26 person healthcare practice, with conversation templates and escalation rules maintained by clinic administrators. Rollout centered on embedding the DearDoc AI Smartchat widget on patient entry pages and aligning conversational flows to existing front-desk procedures.
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Absolute Vision Care | Healthcare | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2022 | n/a |
In 2022 Absolute Vision Care deployed DearDoc AI Smartchat on its public website. The implementation uses DearDoc AI Smartchat, a Chatbots and Conversational AI application, as the primary web facing conversational intake and patient engagement interface for the practice.
The configuration emphasizes conversational intake flows, automated FAQ resolution, and appointment request capture, leveraging natural language routing and form capture capabilities typical of Chatbots and Conversational AI. For a small 10 person practice the architecture is a lightweight, cloud hosted widget embedded in website pages, with administrative access to the vendor console for content tuning and conversation script updates. The implementation focuses on scripted triage and intake templates rather than deep back office orchestration.
Operational scope covers front office patient engagement on Absolute Vision Care's website in the United States, affecting patient intake, scheduling inquiries, and marketing lead capture workflows. Governance and rollout were managed by clinic leadership and the practice manager, who maintain conversation scripts, operating hours, and response templates through the DearDoc AI Smartchat console. No external system integrations are documented in the source, so the deployment centers on web channel automation and administrator led content governance.
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Manufacturing | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2008 | n/a |
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Retail | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2022 | n/a |
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Healthcare | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2022 | n/a |
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Healthcare | 11 | $2M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2022 | n/a |
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Healthcare | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2021 | n/a |
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Showing 1 to 10 of 325 entries
Buyer Intent: Companies Evaluating DearDoc AI Smartchat
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FAQ - APPS RUN THE WORLD DearDoc AI Smartchat Coverage
DearDoc AI Smartchat is a Chatbots and Conversational AI solution from DearDoc.
Companies worldwide use DearDoc AI Smartchat, from small firms to large enterprises across 21+ industries.
Organizations such as Golden State Dermatology, Concurrent Technologies Corporation, Southwest Oncology Ctr, Integrated Behavioral Health and Santa Monica Eye Medical Group are recorded users of
DearDoc AI Smartchat for Chatbots and Conversational AI.
Companies using DearDoc AI Smartchat are most concentrated in Healthcare and Professional Services, with adoption spanning over 21 industries.
Companies using DearDoc AI Smartchat are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of DearDoc AI Smartchat across Americas, EMEA, and APAC.
Companies using DearDoc AI Smartchat range from small businesses with 0-100 employees - 96.92%, to mid-sized firms with 101-1,000 employees - 3.08%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of DearDoc AI Smartchat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified DearDoc AI Smartchat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.