List of DearDoc AI Smartchat Customers
New York, 10004, NY,
United States
Since 2010, our global team of researchers has been studying DearDoc AI Smartchat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DearDoc AI Smartchat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DearDoc AI Smartchat for Chatbots and Conversational AI include: Golden State Dermatology, a United States based Healthcare organisation with 475 employees and revenues of $120.0 million, Concurrent Technologies Corporation, a United States based Professional Services organisation with 450 employees and revenues of $100.0 million, Southwest Oncology Ctr, a United States based Healthcare organisation with 525 employees and revenues of $65.0 million, Integrated Behavioral Health, a United States based Healthcare organisation with 200 employees and revenues of $35.0 million, Santa Monica Eye Medical Group, a United States based Healthcare organisation with 250 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using DearDoc AI Smartchat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DearDoc AI Smartchat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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2020 Optometry Of Silicon Valley | Healthcare | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2021 | n/a | In 2021, 2020 Optometry Of Silicon Valley implemented DearDoc AI Smartchat. DearDoc AI Smartchat is a Chatbots and Conversational AI application deployed on the practice website to provide patient-facing conversational workflows, using scripted decision trees to capture appointment requests, basic patient intake information, and triage-style prompts aligned to optometry service lines. The deployment was scoped to the website channel and configured for front-office and patient engagement business functions, with conversational scripts maintained by clinic staff. 2020 Optometry Of Silicon Valley uses DearDoc AI Smartchat, a Chatbots and Conversational AI solution, as the primary online conversational touchpoint for patient interactions and online appointment handling. | |
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7 Day Dental Office Of Dr Le | Healthcare | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2021 | n/a | In 2021, 7 Day Dental Office Of Dr Le deployed DearDoc AI Smartchat on its public website. DearDoc AI Smartchat, a Chatbots and Conversational AI application, is embedded as a customer-facing web chat widget to capture patient leads and handle routine inquiries. The implementation targets front-office automation for appointment requests and basic clinical triage, reducing manual handling of common questions and routing more complex cases to staff. Configuration emphasized conversational flows for appointment scheduling, FAQs about services and insurance, and pre-visit screening, with DearDoc AI Smartchat providing scripted dialogue management and intent recognition. Operational responsibility sits with front-desk and intake staff who monitor chat interactions and escalate conversations to human agents for booking confirmation and clinical judgment, with ongoing maintenance of conversation scripts and operating procedures. The deployment is scoped to the single United States practice and is focused on streamlining patient engagement and intake workflows via the website. | |
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A Basic Computer Sales & Svc | Professional Services | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2016 | n/a | In 2016, A Basic Computer Sales & Svc implemented DearDoc AI Smartchat on its website. The deployment uses DearDoc AI Smartchat in the Chatbots and Conversational AI category to provide a customer facing web chat widget embedded on the company site, handling inbound support and sales inquiries. A Basic Computer Sales & Svc DearDoc AI Smartchat Chatbots and Conversational AI customer service relationship is focused on front line engagement and automated response handling rather than backend ERP or CRM replacement. Configuration and architecture follow a lightweight SaaS model with a client side JavaScript snippet delivering the DearDoc AI Smartchat widget and server side conversational processing for intent recognition and dialog management. Functional capabilities implemented include scripted FAQ flows, intent routing, knowledge retrieval for product and service answers, and automated escalation to human contact channels, with content and conversation scripts managed internally by the small operations team. Governance centers on an internal owner responsible for iterative script updates and escalation rules, and rollout was limited to the public website as the operational scope for customer support and lead capture. | |
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Healthcare | 26 | $2M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2022 | n/a |
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Healthcare | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2022 | n/a |
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Manufacturing | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2008 | n/a |
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Retail | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2022 | n/a |
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Healthcare | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2022 | n/a |
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Healthcare | 11 | $2M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2022 | n/a |
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Healthcare | 10 | $1M | United States | DearDoc | DearDoc AI Smartchat | Chatbots and Conversational AI | 2021 | n/a |
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Buyer Intent: Companies Evaluating DearDoc AI Smartchat
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