Pampered Chef
One Pampered Chef Lane,
Addison, 60101-5630, IL,
United States
Addison, 60101-5630, IL,
United States
1 888-687-2433
Retail
Pampered Chef Technographics
Pampered Chef Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pampered Chef and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Pampered Chef employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pampered Chef has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2020, ADP Enterprise eTIME (OEM Kronos Workforce Central) for Time and Attendance in 2010, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pampered Chef is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pampered Chef revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pampered Chef intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pampered Chef Tech Stack and Enterprise Applications
Pampered Chef ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Pampered Chef implemented Oracle E-Business Suite as its ERP Financial platform, deploying Oracle E-Business Suite R12 12.2.8 with Oracle 12c and 19c database support. The implementation instantiated core financial and supply chain modules including Payables, Receivables, Cash Management, Subledger Accounting, General Ledger, Order Management, Inventory, Purchasing, Shipping, Pricing, TCA, AME, iProcurement, iSupplier, Workflow, and reporting technologies such as Reports 11g, Forms 11g and BI Publisher.
The technical implementation used Oracle E-Business Suite facilities for data conversion and interfacing, including TCA Customer Conversion APIs and Vendor Conversion API to populate AR and supplier tables, AP Unmatched Invoice Conversion to ingest prior invoices into base tables, and a PO interface to load purchase orders from flat files into PO base tables. Custom development included PL/SQL packages to support cycle counts across item revisions, outbound interface programs to extract invoice payment and bank details as well as hold invoices, extensions to iProcurement and iExpenses OAF pages, and creation of XML and BI Publisher reports registered in the application.
Operational coverage centered on Procure to Pay and Order to Cash business flows supporting finance and procurement functions with development activity based in Addison, IL. Governance and rollout artifacts included creation of migration files using FNDLOAD and preparation of migration lists for application objects, documentation deliverables such as MD070 and TE020 for each deliverable, and customization of Payables approvals workflow. Performance tuning work was performed through SQL optimization and OAF page development to stabilize response times and support day to day transaction processing.
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Expense Management | ERP |
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2018 | 2018 |
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Pampered Chef HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Enterprise eTIME (OEM Kronos Workforce Central) | Time and Attendance | HCM | n/a | 2010 | 2010 |
In 2010, Pampered Chef deployed ADP Enterprise eTIME (OEM Kronos Workforce Central) for Time and Attendance. The implementation was applied to departmental payroll processing and standardized time capture, scheduling, and approvals across office operations.
ADP Enterprise eTIME (OEM Kronos Workforce Central) was configured to handle time collection and timecard processing, payroll export workflows, and supervisor approval routing. Operational use included processing the department payroll through ADP eTime and fielding employee questions about benefits and open enrollment, linking time and attendance data to HR and payroll workflows. The system supported administrative tasks including confidential personnel documentation, appointment schedules, and monthly expense variance reporting used by managers.
Operational scope was department level for Pampered Chef, supporting a team structure where staff co managed a group of 14 employees and participated in training and onboarding tied to timekeeping policies. Parallel operational systems included a preventative maintenance database Mapcon and inventory databases that were maintained alongside time and attendance processes, improving parts location time and inventory accuracy through procedural alignment.
Governance centered on formalizing time approval and payroll processing cadence, with staff notifying management when the team was falling behind to enable resource reallocation, an outcome described as cost reduction and improved resource deployment. The deployment established ADP Enterprise eTIME as the primary Time and Attendance application for payroll and workforce scheduling within Pampered Chef office operations.
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Pampered Chef Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Pampered Chef implemented Zoom for Audio Video and Web Conferencing on its public website to support live interactive sessions and customer-facing virtual events. The deployment surfaces Zoom meeting and webinar capabilities directly in browser sessions, enabling scheduled joins, real time audio and video, screen sharing, and session recording to be accessed from site pages.
Zoom is configured to provide synchronous video meetings, webinar style broadcasts, participant audio controls, and recording playback, aligning functional workflows for event scheduling, attendee admission, and moderated Q and A. The integration emphasizes web embedded meeting flows and browser based join experiences consistent with Audio Video and Web Conferencing requirements.
Operational governance focuses on centralized administration for meeting scheduling, access permissions, and moderation controls, with configuration and rollout responsibilities concentrated in web and customer engagement teams. Controls include session management and recording access workflows to support hosted demonstrations and customer interactions, keeping the implementation scoped to the website channel rather than broader enterprise system replacements.
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Collaboration | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2024 | 2024 |
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Pampered Chef SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2020 | 2020 |
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Pampered Chef CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Pampered Chef ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Pampered Chef Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2020 |
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Sourcing | Procurement |
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2020 | 2020 |
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Pampered Chef IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Pampered Chef CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pampered Chef
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pampered Chef Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pampered Chef IT executives and key decision makers. This section highlights Pampered Chef's latest recorded technology evaluations, including NCR Voyix Aloha POS for Point Of Sale on 2025-03-09 and Shift4 POSitouch POS for Point Of Sale on 2025-03-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pampered Chef digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pampered Chef Technographics
Pampered Chef is a Retail organization based in United States,
with around 450 employees and annual revenues of $300.0 million.
Pampered Chef operates a diverse technology stack with applications such as
Oracle E-Business Suite, ADP Enterprise eTIME (OEM Kronos Workforce Central) and Zoom,
covering areas like ERP Financial, Time and Attendance and Audio Video and Web Conferencing.
Pampered Chef has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, ADP and Zoom Video Communications.
Pampered Chef recently adopted applications including
PlaybookUX Surveys in 2024, Akamai mPulse in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pampered Chef’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pampered Chef’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pampered Chef technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.