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Panasonic Appliances Air-Conditioning Europe
Location
Hagenauer Str. 43,
Wiesbaden, 65203,
Germany
Website
https://www.aircon.panasonic.eu/
Phone
49 611 2350
Artw industry
Manufacturing
Employee
Revenue

Panasonic Appliances Air-Conditioning Europe Technographics

Panasonic Appliances Air-Conditioning Europe Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Panasonic Appliances Air-Conditioning Europe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Panasonic Appliances Air-Conditioning Europe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Panasonic Appliances Air-Conditioning Europe has purchased the following applications: IFS Remote Assistance for Field Service Management in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2021, Adobe Connect for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Panasonic Appliances Air-Conditioning Europe is running and its propensity to invest more and deepen its relationship with IFS , Drift , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Panasonic Appliances Air-Conditioning Europe revenues, which have grown to $8.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Panasonic Appliances Air-Conditioning Europe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Panasonic Appliances Air-Conditioning Europe Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IFS Legacy IFS Remote Assistance Field Service Management ERP Services and Operations n/a 2020 2020
In 2020, Panasonic Appliances Air-Conditioning Europe implemented IFS Remote Assistance as a Field Service Management solution to centralize remote product support across its European service organization. The deployment aligned with a company-wide strategic shift toward a servitized, subscription-based business model and targeted installers, field technicians, engineers, sales, support, and technical service staff across Europe. IFS Remote Assistance was deployed as a merged-reality solution to enable field actors and customers to share real-life situational context with remote product experts, allowing visual demonstration of hands-on service and repair instructions. Functional capabilities implemented include remote diagnosis, real-time knowledge sharing, and visual collaboration workflows that enable remote experts to guide on-site personnel through repair and troubleshooting sequences. The implementation emphasizes Field Service Management functional terminology such as remote troubleshooting, real-time collaboration, and service orchestration. Operational coverage was Europe-wide within Panasonic Heating and Cooling Solutions, with the solution acting as a central software layer to ensure consistency of service experience across sales, support, and technical service functions. The platform captured real-time performance data to support continuous improvement of field operations and enabled the organization to reduce or eliminate site visits where appropriate, lowering travel and environmental impact. The rollout focused on enabling faster repair cycles, noting the capability to diagnose issues remotely and materially speed up repair timelines that were typically seven days. Governance and process transformation accompanied the technical deployment, with leadership positioning the IFS Remote Assistance implementation as part of maturing the service organization and shifting the company mindset from product-centric to service-centric. The program emphasized workforce enablement through state-of-the-art remote collaboration tools, standardized remote support workflows, and using performance telemetry to gauge and improve service delivery. Panasonic Appliances Air-Conditioning Europe positioned IFS Remote Assistance to improve safety, consistency, and customer experience across its Field Service Management operations.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2018 2018
Audio Video and Web Conferencing Collaboration 2018 2018
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Data Management Platform CRM 2023 2023
Data Management Platform CRM 2023 2023
Data Management Platform CRM 2023 2023
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2023 2023
Digital Advertising Platform CRM 2023 2023
Digital Advertising Platform CRM 2023 2023
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2020 2020
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2014 2014
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Panasonic Appliances Air-Conditioning Europe

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Panasonic Appliances Air-Conditioning Europe Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Panasonic Appliances Air-Conditioning Europe IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Panasonic Appliances Air-Conditioning Europe digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Panasonic Appliances Air-Conditioning Europe Technographics
Panasonic Appliances Air-Conditioning Europe is a Manufacturing organization based in Germany, with around 8000 employees and annual revenues of $8.80 billion.
Panasonic Appliances Air-Conditioning Europe operates a diverse technology stack with applications such as IFS Remote Assistance, Drift AI Chatbot and Adobe Connect, covering areas like Field Service Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Panasonic Appliances Air-Conditioning Europe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IFS, Drift and Adobe Systems.
Panasonic Appliances Air-Conditioning Europe recently adopted applications including Telstra Cloud Infrastructure in 2024, Salesforce Audience Studio in 2023 and Adobe Audience Manager in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Panasonic Appliances Air-Conditioning Europe’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Panasonic Appliances Air-Conditioning Europe’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Panasonic Appliances Air-Conditioning Europe technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.