Panasonic Group of companies in Malaysia
Lot 10, Jalan 13/2,,
Petaling Jaya, 46200,
Malaysia
Petaling Jaya, 46200,
Malaysia
603-7809 7888
Manufacturing
Panasonic Group of companies in Malaysia Technographics
Panasonic Group of companies in Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Panasonic Group of companies in Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 Panasonic Group of companies in Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Panasonic Group of companies in Malaysia has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, Ramco HCM for Core HR in 2017, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Panasonic Group of companies in Malaysia is running and its propensity to invest more and deepen its relationship with SAP , Ramco Systems , Jobstreet or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Panasonic Group of companies in Malaysia revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Panasonic Group of companies in Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Panasonic Group of companies in Malaysia Tech Stack and Enterprise Applications
Panasonic Group of companies in Malaysia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2016 | 2018 |
In 2016, Panasonic Group of companies in Malaysia implemented SAP ERP ECC 6.0 as its ERP Financial platform to centralize financial transaction processing across its Malaysia entities. The implementation identified SAP ERP ECC 6.0 as the core system for financial accounting and controlling, positioning SAP as the vendor and focusing deployment on the group finance organization.
The project centered on SAP FICO as the primary configuration domain, with core modules configured for General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Controlling including Cost Center Accounting and Profit Center Accounting, and period end financial closing processes. Configuration work referenced standard FICO workflows for transactional posting, intercompany accounting and statutory reporting, and a SAP FICO Consultant was engaged to configure chart of accounts structures, master data governance and validation rules.
Operationally the SAP ERP ECC 6.0 deployment served as a centralized finance backbone for the Panasonic Group of companies in Malaysia, enabling unified ledgers and consolidated financial processes across group entities. The implementation emphasized standardized accounting policies, consolidated financial close orchestration and audit ready postings consistent with ERP Financial system practices.
Governance changes included establishing centralized finance process ownership, role based access controls within SAP ERP ECC 6.0 and formalized change control for master data and finance configuration. The engagement focused on embedding SAP FICO best practices into month end and statutory workflows, with consultant led configuration and handover to internal finance governance teams.
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Panasonic Group of companies in Malaysia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ramco Systems | Legacy | Ramco HCM | Core HR | HCM | n/a | 2017 | 2019 |
In 2017, Panasonic Group of companies in Malaysia implemented Ramco HCM to standardize Core HR across its Malaysia operations. The cloud-hosted deployment covered nearly 20,000 employees across 21 entities nationwide and was positioned as a unified HR and payroll platform for the group.
The Ramco HCM suite was configured to deliver Core HR, Time & Attendance, Talent Management, Recruitment, Planning & Analytics, and Payroll. Configuration work focused on unified employee records, automated time capture and payroll processing, recruitment workflow orchestration, and embedded reporting and analytics to support HR planning.
Ramco HCM was integrated with multiple enterprise applications and finance systems within individual companies to satisfy statutory reporting and payroll requirements. The architecture leveraged cloud hosting to centralize HR services while interfacing with local finance systems for statutory filings and payroll feeds, supporting HR and payroll operations across Panasonic Group of companies in Malaysia.
Governance and process changes accompanied the rollout to shift HR activities from administrative tasks toward more strategic and transformation oriented roles, using the Reporting and Analytical capabilities of Ramco HCM. Employees were enabled with self-service features to apply leave, manage claims, and retrieve pay slips on smartphones, tablets and desktops, simplifying and automating routine HR processes.
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Talent Sourcing | HCM |
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2014 | 2018 |
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Panasonic Group of companies in Malaysia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Panasonic Group of companies in Malaysia implemented Salesforce Chat, formerly Salesforce Live Agent, as a Chatbots and Conversational AI capability on its public Panasonic Malaysia website. The deployment addressed customer service and digital engagement use cases for Panasonic's Malaysian operations and was provisioned through the Salesforce chat product set.
Configuration centered on a web chat widget and the Salesforce agent console, leveraging category typical capabilities such as real time chat routing, queue management, canned responses, session handoff workflows, and chat transcript capture. Salesforce Chat was configured to surface session metadata and transcripts into Salesforce records to provide agent context and support auditing and case continuity.
Operational coverage targeted the public website in Malaysia and supported customer service teams handling online inquiries. Governance focused on chat queue definitions, agent workflow rules, transcript retention policies within the Salesforce platform, and front end widget placement and availability windows, implemented through configuration and administrative controls rather than bespoke code.
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Panasonic Group of companies in Malaysia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Panasonic Group of companies in Malaysia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2013 | 2013 |
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Panasonic Group of companies in Malaysia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Panasonic Group of companies in Malaysia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Panasonic Group of companies in Malaysia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Panasonic Group of companies in Malaysia
| First Name | Last Name | Title | Function | Department | Phone | |
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Regional HR Manager | Manager | HR | |
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Human Capital Manager | Manager | Finance | |
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Managing Director | Director | Finance | |
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Apps Being Evaluated by Panasonic Group of companies in Malaysia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Panasonic Group of companies in Malaysia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Panasonic Group of companies in Malaysia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Panasonic Group of companies in Malaysia Technographics
Panasonic Group of companies in Malaysia is a Manufacturing organization based in Malaysia,
with around 20000 employees and annual revenues of $4.00 billion.
Panasonic Group of companies in Malaysia operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Ramco HCM and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Panasonic Group of companies in Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Ramco Systems and Salesforce.
Panasonic Group of companies in Malaysia recently adopted applications including
Salesforce Sales Cloud in 2021, NTT Enterprise Cloud in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Panasonic Group of companies in Malaysia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Panasonic Group of companies in Malaysia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Panasonic Group of companies in Malaysia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.