Dandenong, 3175, VIC,
Australia
Paperlinx Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Paperlinx and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4620 Paperlinx employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paperlinx has purchased the following applications: Hupport for Online Meeting Scheduling in 2020, Zendesk Service for Customer Support in 2017, Amazon EC2 for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paperlinx is running and its propensity to invest more and deepen its relationship with Hupport , Zendesk , Campaign Monitor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paperlinx revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paperlinx intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hupport | Legacy | Hupport | Online Meeting Scheduling | Collaboration | n/a | 2020 | 2020 |
In 2020, Paperlinx implemented Hupport, deploying the Hupport Online Meeting Scheduling application to centralize meeting bookings across customer-facing and internal teams. The deployment is described on the vendor site as a customer implementation, positioning Hupport as the primary Online Meeting Scheduling tool for sales engagement, customer service coordination, and operational meeting workflows.
The Hupport implementation emphasized configuration of core scheduling capabilities common to the Online Meeting Scheduling category, including configurable booking pages, meeting type templates, availability rules, time zone handling, and automated confirmation and reminder messaging. Role-based administrative controls and user provisioning were configured to support departmental owners of scheduling templates and to standardize booking policies across units.
Architecturally the deployment aligns with cloud-hosted scheduling services, with Hupport configured to operate as the centralized booking layer for Paperlinx staff. Governance focused on scheduling policy enforcement, template management, and access controls to ensure consistent meeting intake processes across sales, support, and operations without naming specific integrations or third-party systems.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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