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Michelin, an e2open customer evaluated Oracle Transportation Management

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Paradigm Housing Group Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Case Management Solutions Group Legacy CMSG REACT Case Management Case Management ERP Services and Operations n/a 2023 2023
In 2023, Paradigm Housing Group implemented CMSG REACT Case Management, deploying a Case Management solution to support community safety and estate management workflows across its housing stock in England. The deployment centers on structured incident intake for anti social behaviour and noise nuisance, aligning resident reporting with operational casework in a single Case Management record. The implementation emphasizes multimedia evidence capture and streamlined case logging, using modules for incident reporting, evidence attachment ingestion, case creation, and investigation workflow orchestration consistent with Case Management capabilities. CMSG REACT Case Management is used to consolidate photos, videos, sound clips and incident logs submitted via the ASB App into case records, enabling caseworkers to sequence triage and investigation tasks within the application. Operationally the integration connects resident-facing reporting through the ASB App with back office community safety and estate management teams, centralizing incident intake across Paradigm Housing Group properties in England. Governance and process changes include resident guidance to use the ASB App for reporting and internal routing rules to ensure submitted multimedia and incident logs are captured directly into CMSG REACT Case Management, improving evidence capture and case logging to speed investigations.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
8x8, Inc. Legacy 8x8 Contact Center Call Center CRM n/a 2024 2024
Marketing Automation CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
IT Decision Makers and Key Stakeholders at Paradigm Housing Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Paradigm Housing Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Paradigm Housing Group Technographics

Paradigm Housing Group is a Construction and Real Estate organization based in United Kingdom, with around 404 employees and annual revenues of $208.7 million.

Paradigm Housing Group operates a diverse technology stack with applications such as CMSG REACT Case Management, Microsoft 365 and 8x8 Contact Center, covering areas like Case Management, Collaboration and Call Center.

Paradigm Housing Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Case Management Solutions Group, Microsoft and 8x8, Inc..

Paradigm Housing Group recently adopted applications including 8x8 Contact Center in 2024, CMSG REACT Case Management in 2023 and Atlassian Jira Service Desk in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Paradigm Housing Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Paradigm Housing Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Paradigm Housing Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.