Surfers Paradise, 4217, QLD,
Australia
Paradise Resort Gold Coast Technographics
Paradise Resort Gold Coast Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Paradise Resort Gold Coast and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Paradise Resort Gold Coast employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paradise Resort Gold Coast has purchased the following applications: Humanforce Rostering and Scheduling for Workforce Scheduling in 2018, Valsoft CMS Hospitality Guestcentrix for Hotel Property Management in 2017, Revinate CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paradise Resort Gold Coast is running and its propensity to invest more and deepen its relationship with Humanforce , Valsoft Corporation , Revinate or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paradise Resort Gold Coast revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paradise Resort Gold Coast intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Paradise Resort Gold Coast Tech Stack and Enterprise Applications
Paradise Resort Gold Coast HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Humanforce | Legacy | Humanforce Rostering and Scheduling | Workforce Scheduling | HCM | n/a | 2018 | 2018 |
In 2018 Paradise Resort Gold Coast implemented Humanforce Rostering and Scheduling as its Workforce Scheduling solution to centralize shift planning across a high transit leisure venue. The deployment targeted hospitality operations that include two full service restaurants and a broader employee base of approximately 200 staff, with day to day roster ownership and payroll oversight carried by the F&B management team responsible for more than 40 frontline employees.
The implementation focused on Workforce Scheduling capabilities such as shift templates, roster publishing, time and attendance alignment, and labor budgeting controls to enforce staffing budgets maintained by restaurant management. Humanforce Rostering and Scheduling was configured to support restaurant level schedule patterns, recurring shift templates, and manager driven roster edits, replacing prior use of TimeTarget for daily scheduling activities.
Operational coverage emphasized front of house and back of house F&B functions, with schedule outputs designed to feed existing payroll workflows and to reflect edits made at POS terminals by restaurant supervisors. The solution supported compliance activities relevant to the venue, including rostering practices that interface with safety and regulatory oversight managed by the operations leadership team on site in Gold Coast, Australia.
Governance changes centralized roster approval and publication through the resorts management chain, enabling tighter budget control and daily alignment between the F&B manager, the general manager, and the CEO on staffing and sales targets. Configuration and process work preserved existing Excel based reporting and balance sheet checks used by managers, while shifting roster authoring and distribution into the Humanforce Rostering and Scheduling system to standardize scheduling workflows.
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Paradise Resort Gold Coast ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Valsoft Corporation | Legacy | Valsoft CMS Hospitality Guestcentrix | Hotel Property Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Paradise Resort Gold Coast deployed Valsoft CMS Hospitality Guestcentrix as its Hotel Property Management solution to centralize front-desk reservations and housekeeping processes across the resort. Valsoft CMS Hospitality Guestcentrix was implemented at the property level to operate core guest management functions, providing a single system of record for room inventory, reservations and room status visibility. The deployment emphasized front office and housekeeping workflows, including reservation handling, room status updates, and task assignment for housekeeping staff, leveraging Guestcentrix functionality to coordinate check-in/check-out and room-turn sequencing. The property integrated Guestcentrix with OPTii through the OPTii interface to improve housekeeping scheduling and room-turn efficiency, exchanging room status and task assignment information between systems to sequence cleaning priorities and optimize staff assignment. Operational scope covered the resort operations in Australia, with process and workflow alignment between front desk and housekeeping teams to use scheduled outputs from the integration, and governance focused on property-level operational procedures and shift-level task orchestration to enforce consistent room-turn workflows and handoff policies.
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Paradise Resort Gold Coast CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Revinate | Legacy | Revinate CRM | CRM | CRM | n/a | 2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Paradise Resort Gold Coast Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Paradise Resort Gold Coast IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Paradise Resort Gold Coast
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Human Resources Coordinator | Manager | HR | ||||
| Operations Manager | Manager | Finance |
Apps Being Evaluated by Paradise Resort Gold Coast Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||