Paradise Resort Gold Coast
122 Ferny Ave,
Surfers Paradise, 4217, QLD,
Australia
Surfers Paradise, 4217, QLD,
Australia
61 7 5579 4444
Leisure and Hospitality
Paradise Resort Gold Coast Technographics
Paradise Resort Gold Coast Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Paradise Resort Gold Coast and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Paradise Resort Gold Coast employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paradise Resort Gold Coast has purchased the following applications: Humanforce Rostering and Scheduling for Workforce Scheduling in 2018, Valsoft CMS Hospitality Guestcentrix for Hotel Property Management in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paradise Resort Gold Coast is running and its propensity to invest more and deepen its relationship with Humanforce , Valsoft Corporation , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paradise Resort Gold Coast revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paradise Resort Gold Coast intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Paradise Resort Gold Coast Tech Stack and Enterprise Applications
Paradise Resort Gold Coast HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Humanforce | Legacy | Humanforce Rostering and Scheduling | Workforce Scheduling | HCM | n/a | 2018 | 2018 |
In 2018 Paradise Resort Gold Coast implemented Humanforce Rostering and Scheduling as its Workforce Scheduling solution to centralize shift planning across a high transit leisure venue. The deployment targeted hospitality operations that include two full service restaurants and a broader employee base of approximately 200 staff, with day to day roster ownership and payroll oversight carried by the F&B management team responsible for more than 40 frontline employees.
The implementation focused on Workforce Scheduling capabilities such as shift templates, roster publishing, time and attendance alignment, and labor budgeting controls to enforce staffing budgets maintained by restaurant management. Humanforce Rostering and Scheduling was configured to support restaurant level schedule patterns, recurring shift templates, and manager driven roster edits, replacing prior use of TimeTarget for daily scheduling activities.
Operational coverage emphasized front of house and back of house F&B functions, with schedule outputs designed to feed existing payroll workflows and to reflect edits made at POS terminals by restaurant supervisors. The solution supported compliance activities relevant to the venue, including rostering practices that interface with safety and regulatory oversight managed by the operations leadership team on site in Gold Coast, Australia.
Governance changes centralized roster approval and publication through the resorts management chain, enabling tighter budget control and daily alignment between the F&B manager, the general manager, and the CEO on staffing and sales targets. Configuration and process work preserved existing Excel based reporting and balance sheet checks used by managers, while shifting roster authoring and distribution into the Humanforce Rostering and Scheduling system to standardize scheduling workflows.
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Paradise Resort Gold Coast ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Valsoft Corporation | Legacy | Valsoft CMS Hospitality Guestcentrix | Hotel Property Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Paradise Resort Gold Coast deployed Valsoft CMS Hospitality Guestcentrix as its Hotel Property Management solution to centralize front-desk reservations and housekeeping processes across the resort. Valsoft CMS Hospitality Guestcentrix was implemented at the property level to operate core guest management functions, providing a single system of record for room inventory, reservations and room status visibility. The deployment emphasized front office and housekeeping workflows, including reservation handling, room status updates, and task assignment for housekeeping staff, leveraging Guestcentrix functionality to coordinate check-in/check-out and room-turn sequencing. The property integrated Guestcentrix with OPTii through the OPTii interface to improve housekeeping scheduling and room-turn efficiency, exchanging room status and task assignment information between systems to sequence cleaning priorities and optimize staff assignment. Operational scope covered the resort operations in Australia, with process and workflow alignment between front desk and housekeeping teams to use scheduled outputs from the integration, and governance focused on property-level operational procedures and shift-level task orchestration to enforce consistent room-turn workflows and handoff policies.
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Paradise Resort Gold Coast Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Paradise Resort Gold Coast implemented Microsoft 365. The deployment is visible in website source references showing Microsoft 365 assets on the public site, and the application is actively used by the midsize Australian hospitality operator. Microsoft 365 is deployed as the primary Collaboration platform, providing hosted Exchange Online mail, Teams chat and meetings, SharePoint Online intranet and document libraries, and OneDrive for Business for user file storage, which are typical modules within the Collaboration category.
Paradise Resort Gold Coast Microsoft 365 Collaboration supports core business functions including guest communications, reservations coordination, marketing content management and corporate administrative workflows. Governance and operational controls align with Microsoft 365 tenant administration and Azure Active Directory identity and access management to manage user provisioning and permissions across Teams and SharePoint sites. The implementation narrative centers on centralizing communications and document collaboration across front office and back office functions for a 200 employee resort in Australia.
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Paradise Resort Gold Coast CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Paradise Resort Gold Coast IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Paradise Resort Gold Coast
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Human Resources Coordinator | Manager | HR | |
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Operations Manager | Manager | Finance | |
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Apps Being Evaluated by Paradise Resort Gold Coast Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Paradise Resort Gold Coast IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Paradise Resort Gold Coast digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Paradise Resort Gold Coast Technographics
Paradise Resort Gold Coast is a Leisure and Hospitality organization based in Australia,
with around 200 employees and annual revenues of $20.0 million.
Paradise Resort Gold Coast operates a diverse technology stack with applications such as
Humanforce Rostering and Scheduling, Valsoft CMS Hospitality Guestcentrix and Microsoft 365,
covering areas like Workforce Scheduling, Hotel Property Management and Collaboration.
Paradise Resort Gold Coast has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Humanforce, Valsoft Corporation and Microsoft.
Paradise Resort Gold Coast recently adopted applications including
Userguest in 2021, Newfold Digital Hostopia Australia in 2021 and Revinate CRM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Paradise Resort Gold Coast’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Paradise Resort Gold Coast’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Paradise Resort Gold Coast technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.