Parkson
Level 5, Klang Parade, 2112, Jalan Meru,
Klang, 41050,
Malaysia
Klang, 41050,
Malaysia
60 1300 88 0828
Retail
Parkson Technographics
Parkson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Parkson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Parkson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Parkson has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2016, UKG Great Place to Work Emprising for Employee Experience, Employee Engagement in 2021, Viewpoint Vista for Construction ERP in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Parkson is running and its propensity to invest more and deepen its relationship with Microsoft , UKG , Viewpoint Construction or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Parkson revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Parkson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Parkson Tech Stack and Enterprise Applications
Parkson ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Parkson deployed Microsoft Dynamics GP to support core accounting and outlet-level sales reporting across its Malaysian retail operations. Microsoft Dynamics GP served as the ERP Financial platform used to record and perform month-to-month accounting functions and to generate day-to-day sales reports for every Daphne outlet.
Configuration emphasized financial modules consistent with an ERP Financial implementation, including general ledger activity, accounts receivable and payable workflows, transactional posting and month-end close processes to handle the full spectrum of account and finance responsibilities. The Microsoft Dynamics GP environment was used for routine accounting entries and for producing consolidated and outlet-level sales reporting that fed corporate accounting processes.
Operational coverage focused on outlet sales reporting and corporate finance, with procedures and documentation practices established to ensure records were completed and organized for external auditing. Parkson personnel acquired proficiency in Microsoft Dynamics GP to sustain recurring accounting operations and audit readiness.
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Parkson HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Great Place to Work Emprising | Employee Experience, Employee Engagement | HCM | n/a | 2021 | 2021 |
In 2021, Parkson deployed UKG Great Place to Work Emprising. The deployment exposes UKG Great Place to Work Emprising on Parkson's corporate website in Malaysia and aligns with the Employee Experience,Employee Engagement application category.
The implementation focuses on employee engagement capabilities typical of the Employee Experience,Employee Engagement category, including web delivered survey and pulse workflows, engagement analytics and reporting, and action planning functionality. Parkson configured UKG Great Place to Work Emprising to surface engagement content and survey access via its public web presence, enabling web based delivery of engagement programs and communications.
Operational ownership is centered in Human Resources and People Operations, covering Parkson's approximately 500 employees in Malaysia. The application provides HR led program administration, manager facing dashboards for team level insight, and centralized engagement measurement across the organization.
Governance and administration are structured within HR with role based access for program managers and reporting users, and a rollout oriented to web based access rather than on premise installations. The overall architecture is a web embedded deployment of UKG Great Place to Work Emprising delivering core employee experience and engagement workflows.
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Parkson ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Viewpoint Construction | Legacy | Viewpoint Vista | Construction ERP | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Parkson implemented Viewpoint Vista as its Construction ERP and is listed as a customer in Viewpoint Construction's Customer Success section. The implementation is recorded publicly in Viewpoint materials and positions Viewpoint Vista as the core system for construction project financials and operational control at Parkson.
The Viewpoint Vista deployment emphasized standard Construction ERP capabilities, including project accounting, job cost control, procurement and contract management, timesheet capture and payroll module support, and document control for project documentation. Configuration work focused on job level cost tracking, progress billing and contract change order workflows, aligning financial transaction flows with project milestones.
Operational coverage targeted Parkson's construction and facilities management functions supporting retail store projects in Malaysia, and extended to finance and project management teams responsible for capital project accounting. The implementation centralized project cost visibility and instituted common job cost ledgers and reporting schemas typical of Construction ERP rollouts.
Governance changes included standardized approval workflows for procurement and change orders, role based access for project and finance users, and consolidated project accounting controls to support auditability. The implementation is presented as a customer success reference for Viewpoint Vista, indicating Parkson's adoption of the application within its construction and facilities program.
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Point Of Sale | ERP Services and Operations |
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2018 | 2018 |
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Parkson Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Parkson CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Parkson IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Parkson CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Parkson
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Operating Officer | CXO | Finance | |
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Project Manager | Manager | Finance | |
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Project Manager | Manager | Finance | |
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Project Manager | Manager | Finance | |
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Project Manager | Manager | Finance | |
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President and Chief Executive Officer | CXO | Finance | |
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HR Executive | CXO | HR | |
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IT Manager | Manager | IT | |
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Apps Being Evaluated by Parkson Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Parkson IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Parkson digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Parkson Technographics
Parkson is a Retail organization based in Malaysia,
with around 500 employees and annual revenues of $100.0 million.
Parkson operates a diverse technology stack with applications such as
Microsoft Dynamics GP, UKG Great Place to Work Emprising and Viewpoint Vista,
covering areas like ERP Financial, Employee Experience, Employee Engagement and Construction ERP.
Parkson has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, UKG and Viewpoint Construction.
Parkson recently adopted applications including
UKG Great Place to Work Emprising in 2021, Salesforce Sales Cloud in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Parkson’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Parkson’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Parkson technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.