Parkway Pantai
TripleOne Somerset 111 Somerset Road #15-01,
Singapore, 238164,
Singapore
Singapore, 238164,
Singapore
65 6307 7880
Healthcare
Parkway Pantai Technographics
Parkway Pantai Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Parkway Pantai and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19000 Parkway Pantai employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Parkway Pantai has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2018, Unit4 Prosoft HRMS for Core HR in 2015, Microsoft Power BI for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Parkway Pantai is running and its propensity to invest more and deepen its relationship with SAP , UNIT4 , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Parkway Pantai revenues, which have grown to $1.55 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Parkway Pantai intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Parkway Pantai Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Parkway Pantai deployed SAP ERP ECC 6.0 as an ERP Financial initiative focused on bill estimation, bed charging, and electronic payment workflows across its hospitals in Singapore. The implementation targeted integration of a machine learning based billing estimation capability with the SAP R/3 ECC 6.0 environment to support clinical billing and patient accounting processes.
The engagement implemented a machine learning based bill estimation module that performed analysis of training data, identification of dependent and independent variables, data preparation, model training, and iterative testing and fine tuning. Configuration work included redesign and enhancement of the pricing schema to incorporate special discount rates for various bed charges, and the design and development of electronic payment processing for self pay and corporate customers with PDF encryption of statements of account.
Integration work centered on REST based API services to exchange bill estimation data between Parkway systems and external systems, enabling the SAP ERP ECC 6.0 billing layer to receive estimated charges from the ML service and to publish encrypted customer statements. The technical architecture retained SAP R/3 ECC 6.0 as the transactional backbone and used API orchestration to bridge the ML estimation service and SAP billing transactions.
Governance and delivery were organized under an SAP RCM Team Lead, with responsibilities spanning model lifecycle management, training data analysis, test plan execution, and pricing schema governance. Project activities included specification of data feeds for model training, test and validation cycles for estimation accuracy, and configuration controls for discount tiers and payment document encryption.
Operationally the work impacted billing, revenue cycle management, finance, patient accounting, and corporate billing across Parkway Pantai hospitals in Singapore, and ran as a discrete project from June 2018 to January 2019 within the SAP R/3 ECC 6.0 environment. SAP ERP ECC 6.0 served as the central ERP Financial system for the integrated billing and payment workflows.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Prosoft HRMS | Core HR | HCM | n/a | 2015 | 2018 |
In 2015, Parkway Pantai implemented Unit4 Prosoft HRMS to manage Core HR functions. The initial deployment concentrated on centralizing staff training administration and scholarship recordkeeping within the hospital groups HR organization.
Unit4 Prosoft HRMS was configured to capture and update staff learning and training records and to maintain scholarship records. Configuration emphasized a centralized employee record store, learning record management capabilities, role based access controls, and workflow based approval steps for updates to training and scholarship information.
Operational coverage included HR administrators and talent development teams responsible for training compliance and scholarship management, who used Unit4 Prosoft HRMS to consolidate and maintain authoritative records. Governance practices were aligned to HR data stewardship, with formalized update workflows and permissioned editing to control changes to training and scholarship records.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2014 | 2015 |
In 2014, Parkway Pantai implemented Microsoft Power BI for Analytics and BI to centralize and standardize monthly management reporting and executive dashboards. The deployment focused on delivering monthly management decks with narrative commentary on key trends, financial risks and opportunities, progress of key initiatives and variance analysis for senior stakeholders, aligning reporting outputs to the division’s planning and forecasting cycles.
Microsoft Power BI was configured to support financial modeling, scenario analysis and variance workflows, producing interactive dashboards and templated management decks. Functional capabilities implemented included comparative analyses against historical, budget and forecast results, ad hoc report generation for credit review and expenditure request evaluation, and automation of recurring project reports using Power BI visualization and data modeling features.
Operational coverage emphasized the finance and operations functions and regular engagement with senior management through forecast processes, operation reviews and the annual budget cycle. Reports and models consumed divisional performance inputs to present results against strategic planning targets, enabling scenario presentation and recommendation of actions by data interpretation and comparative study.
Governance and process integration instituted a monthly reporting cadence and a structured role for Power BI outputs in forecast and budget governance. The implementation positioned Microsoft Power BI as the primary Analytics and BI platform used to facilitate decision making toward the achievement of budget and strategic plan objectives, and to provide timely, relevant and accurate reporting and analysis to stakeholders.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Parkway Pantai
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Parkway Pantai Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Parkway Pantai Technographics
Parkway Pantai is a Healthcare organization based in Singapore,
with around 19000 employees and annual revenues of $1.55 billion.
Parkway Pantai operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Unit4 Prosoft HRMS and Microsoft Power BI,
covering areas like ERP Financial, Core HR and Analytics and BI.
Parkway Pantai has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UNIT4 and Microsoft.
Parkway Pantai recently adopted applications including
Swiftype in 2021, Hotjar in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Parkway Pantai’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Parkway Pantai’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Parkway Pantai technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.