Madrid, 28011,
Spain
Parques Reunidos Servicios Centrales Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Parques Reunidos Servicios Centrales and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 84 Parques Reunidos Servicios Centrales employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Parques Reunidos Servicios Centrales has purchased the following applications: Microsoft 365 for Collaboration in 2017, Lumoa Platform for Customer Experience in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Parques Reunidos Servicios Centrales is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Lumoa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Parques Reunidos Servicios Centrales revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Parques Reunidos Servicios Centrales intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lumoa | Legacy | Lumoa Platform | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Parques Reunidos Servicios Centrales deployed the Lumoa Platform to analyze NPS, reviews and complaints across its approximately 60 parks. The deployment targeted Customer Experience and operations across Europe and beyond, centralizing text analytics and NPS tracking to surface weekly actionable insights and enable rapid, localized decisions.
The implementation configured the Lumoa Platform to ingest feedback streams, apply sentiment and topic analysis, and produce park level dashboards and weekly insight reports. Functional capabilities included NPS trend monitoring, review and complaint categorization, alerting for emergent issues, and role based views for park managers and central CX teams.
Operational rollout began with a handful of users in 2021 and expanded to hundreds by 2022, extending platform access to park operations and customer experience owners. As a result the Lumoa Platform supported broader CX ownership at the park level and contributed to reported improvements in service and sales at individual parks, while establishing a weekly governance cadence for decision making and issue resolution.
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2022 | 2022 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||