Patronbase UK Partners
Chapter Art Centre,
Cardiff, CF5 1QE,
United Kingdom
Cardiff, CF5 1QE,
United Kingdom
44 29 2000-3490
Professional Services
Patronbase UK Partners Technographics
Patronbase UK Partners Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Patronbase UK Partners and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7 Patronbase UK Partners employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Patronbase UK Partners has purchased the following applications: SignalZen Live Chat for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, FreshDesk Customer Support for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Patronbase UK Partners is running and its propensity to invest more and deepen its relationship with SignalZen , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Patronbase UK Partners revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Patronbase UK Partners intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Patronbase UK Partners Tech Stack and Enterprise Applications
Patronbase UK Partners AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SignalZen | Legacy | SignalZen Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Patronbase UK Partners deployed SignalZen Live Chat on their public website. SignalZen Live Chat is implemented as a Chatbots and Conversational AI web widget to handle real-time visitor engagement and customer support interactions on the Patronbase site.
The deployment follows a SaaS widget architecture, embedding the SignalZen Live Chat interface into site pages to surface real-time messaging and an agent console. Configuration aligns with category-typical functional modules such as real-time chat, canned responses for agents, and transcript capture for recordkeeping. Implementation and operational ownership are internal to Patronbase, covering customer support and sales-facing touchpoints on the website, and the SignalZen Live Chat application name appears directly in the site implementation.
|
Patronbase UK Partners Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Patronbase UK Partners implemented Google Workspace (Formerly Google G-Suite). The deployment is a Collaboration platform and is referenced on the company website, indicating active use of Google Workspace on their website. The implementation covers the small professional services firm with seven employees and supports core business functions including corporate email and team collaboration.
Configuration aligns with standard Google Workspace capabilities, including hosted Gmail, Google Calendar, Google Drive for document storage, and shared Docs and Sheets for collaborative content creation. Administrative configuration was handled through the Google Workspace admin console for account provisioning, group management, and access controls consistent with a small-team operational model.
Operational scope is organization-wide across Patronbase UK Partners, supporting collaboration, document management, and scheduling workflows for client-facing and internal teams. The presence of Google Workspace (Formerly Google G-Suite) in the site source points to its role in communications and productivity flows, with governance centered on centralized user provisioning and group-based access policies.
|
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Patronbase UK Partners CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2020 | 2020 |
Patronbase UK Partners implemented FreshDesk Customer Support in 2020 to manage customer-facing service on its website. The seven person professional services firm uses FreshDesk Customer Support in the Customer Support category to centralize inbound queries from the website, route email requests into tickets, and provide an embedded support interface for end users. The implementation is web centric with the application instrumented directly on the corporate site to capture and track support interactions at point of contact.
The deployment focuses on core Customer Support capabilities including ticketing, email to ticket conversion, a knowledge base for self service, and automation rules for ticket routing and basic SLA enforcement. Configuration emphasizes lightweight role based agent assignments and straightforward escalation rules suited to a small team, with workflow templates for triage and response handoffs between customer support and account management. Operational coverage is scoped to the companys UK customer base and run by internal staff through the FreshDesk Customer Support console, with the website widget and email channels as the primary intake integrations. Governance centers on documented ticket handling procedures and automation driven routing to keep operational complexity aligned with the firms headcount.
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
Patronbase UK Partners ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2021 | 2021 |
|
Patronbase UK Partners IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Patronbase UK Partners
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Patronbase UK Partners Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Patronbase UK Partners IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Patronbase UK Partners digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Patronbase UK Partners Technographics
Patronbase UK Partners is a Professional Services organization based in United Kingdom,
with around 7 employees and annual revenues of $1.0 million.
Patronbase UK Partners operates a diverse technology stack with applications such as
SignalZen Live Chat, Google Workspace (Formerly Google G-Suite) and FreshDesk Customer Support,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Support.
Patronbase UK Partners has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SignalZen, Google and Freshworks.
Patronbase UK Partners recently adopted applications including
SignalZen Live Chat in 2022, Host Europe in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Patronbase UK Partners’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Patronbase UK Partners’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Patronbase UK Partners technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.