Paul Hartmann AG
Paul-Hartmann-Strasse 12,
Heidenheim, 89522,
Germany
Heidenheim, 89522,
Germany
49 7321 360
Life Sciences
Paul Hartmann AG Technographics
Paul Hartmann AG Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Paul Hartmann AG and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10290 Paul Hartmann AG employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paul Hartmann AG has purchased the following applications: Serrala FinanceSuite for AP Automation in 2012, SAP SuccessFactors Compensation for Compensation Management in 2019, D-ID AI Agents for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paul Hartmann AG is running and its propensity to invest more and deepen its relationship with Serrala , SAP , tts or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paul Hartmann AG revenues, which have grown to $2.52 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paul Hartmann AG intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Paul Hartmann AG Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Paul Hartmann AG implemented Serrala FinanceSuite as an AP Automation initiative to strengthen accounts receivable and cash handling processes. The Serrala FinanceSuite deployment was positioned to manage invoice processing, cash application workflows and finance orchestration across the corporate finance function.
The implementation encompassed configuration and operationalization of dispute management, collection and credit management capabilities, integrated advice note processing, Autobank connectivity and ASM functionality. Project activities explicitly included SEPA enablement and a Financial Supply Chain Management rollout, alongside change of credit insurance and continuous improvement programs.
Interfaces were built to support AR to Fibu and AR to SD to ensure accounting and sales master data flows into core financial accounting, preserving transactional consistency between receivables and finance systems. The deployment leveraged bank integration for payments and reconciliation through Autobank, and tied collection workflows into the broader FSCM scope.
Governance and operational scope centered on a dedicated accounts receivable organization with personnel responsibility for 13 employees, centralized project management of SEPA and FSCM related workstreams, and the introduction of formal dispute, collection and credit management processes. Ongoing CIP activities were part of the rollout to institutionalize workflow ownership and governance for AR within the AP Automation program.
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ERP Financial | ERP Financial Management |
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2019 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2019 | 2019 |
In 2019, Paul Hartmann AG implemented SAP SuccessFactors Compensation to centralize Compensation Management across its global HR organization. The deployment positioned SAP SuccessFactors Compensation as the primary tool for managing salary reviews, variable pay projects, and structured compensation processes across the company.
The implementation included SAP SuccessFactors Goals & Performance and the SAP SuccessFactors Compensation module, with explicit module responsibility assigned to the internal compensation team. Functional capabilities implemented encompassed global position grading using Mercer IPE methodology, global benchmarking and compensation data analysis, execution of yearly salary review processes, and end to end responsibility for bonus processes from target setting to target achievement and bonus calculation and payout using SAP SuccessFactors Compensation.
Operational coverage was global, supporting Compensation and Benefits teams and HR Business Partners on a worldwide basis, with SAP SuccessFactors Compensation used as the system of record for variable pay and salary review workflows. The program emphasized data analysis of HR related data and the consolidation of compensation processes on a global basis, with stakeholder management embedded into the rollout and operational cadence.
Governance changes included conceptualizing career paths and job architectures to align with the new compensation workflows, module level ownership for Goals & Performance and Compensation, and project lead roles for variable pay and for implementing SAP SuccessFactors Compensation for salary reviews. The rollout focused on global streamlining of compensation processes, advisory support to HR Business Partners, and establishing centralized responsibility for the implemented modules.
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Core HR | HCM |
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2017 | 2017 |
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Digital Adoption | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| D-ID | Legacy | D-ID AI Agents | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Paul Hartmann AG deployed D-ID AI Agents through a visual AI agent named Eva to support healthcare professionals and administrators in Germany. The D-ID AI Agents implementation is categorized under Chatbots and Conversational AI and was embedded across Hartmann digital channels to answer product questions, suggest resources, and direct users to contact or information request forms.
The deployment centers on a visual conversational interface, with configuration focused on intent handling, resource suggestion flows, and form routing to capture requests within customer experience workflows. Public write-ups indicate Eva is integrated into Hartmann’s website presence and there is inferred CRM linkage to route and record interactions, aligning the D-ID AI Agents application with customer experience and CRM functions and operational coverage for external healthcare professional and administrator audiences in Germany. Public reporting cites improved self-service and facilitated access to resources as outcomes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2023 | 2023 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2008 | 2008 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Electronic Data Interchange (EDI) | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Paul Hartmann AG
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Paul Hartmann AG Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Paul Hartmann AG Technographics
Paul Hartmann AG is a Life Sciences organization based in Germany,
with around 10290 employees and annual revenues of $2.52 billion.
Paul Hartmann AG operates a diverse technology stack with applications such as
Serrala FinanceSuite, SAP SuccessFactors Compensation and D-ID AI Agents,
covering areas like AP Automation, Compensation Management and Chatbots and Conversational AI.
Paul Hartmann AG has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, SAP and D-ID.
Paul Hartmann AG recently adopted applications including
D-ID AI Agents in 2024, Atlassian Jira Service Desk in 2023 and SEEBURGER EDI in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Paul Hartmann AG’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Paul Hartmann AG’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Paul Hartmann AG technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.