AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Payliance Tech Stack and Enterprise Applications

Payliance ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2011 2011
In 2011, Payliance implemented Oracle NetSuite ERP to centralize core finance operations. The implementation addressed ERP Financial requirements for the 50-employee banking and financial services firm, provisioning Oracle NetSuite ERP as a cloud-based financial management backbone to support accounting and billing workflows. The rollout focused on configuring the chart of accounts, fiscal calendars, and role-based security for finance users. Functional modules deployed aligned with typical ERP Financial deployments, including general ledger, accounts payable, accounts receivable, billing and invoicing, bank reconciliation, and period close automation, with financial reporting and audit trail capabilities enabled. Operational scope concentrated on finance and accounting departments, consolidating transactional bookkeeping and month-end workflows and establishing approval workflows and segregation of duties controls. The deployment used Oracle NetSuite ERP's cloud-native configuration model to centralize configuration, data model governance, and user access for ongoing financial operations.
Payliance AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Payliance implemented Hubspot Live Chat on its public website to provide a conversational entry point for prospects and customers. The deployment is categorized as Chatbots and Conversational AI and functions as the primary web messaging layer for inbound engagement. The Hubspot Live Chat implementation includes a lightweight, embedded chat widget configured for real-time messaging and lead capture. Configurations emphasize conversational routing, canned responses, automated welcome messages, and transcript logging, consistent with Chatbots and Conversational AI functional workflows. Operational coverage is limited to the corporate website and targets customer service and sales intake workflows, with chat sessions captured into HubSpot records for follow up. Routing rules and contact property mapping were defined to assign conversations to sales or support queues, and chat transcripts are persisted for compliance and follow up. Governance is focused on conversational playbooks and routing policies, with defined ownership by sales and support teams and rules for live agent escalation. The implementation narrative centers on Hubspot Live Chat as the integrated conversational channel for Payliance, aligned to web engagement and CRM record capture.
Payliance Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, Payliance deployed Microsoft 365 as its Collaboration platform. Microsoft 365 is deployed as a cloud-hosted SaaS tenant and provides core Collaboration capabilities including Exchange Online for email, SharePoint Online and OneDrive for document collaboration and storage, and Microsoft Teams for real-time communication and meetings. Payliance Microsoft 365 Collaboration supports corporate email, file sharing, meeting workflows and external client communications for its banking and financial services operations at the company scale of roughly 50 employees. Administration and governance are handled through a tenant administration model using Azure Active Directory for identity and access management, with policy controls applied to mail, document sharing, and collaboration settings consistent with the Collaboration category. The public site reference to Microsoft 365 indicates surface integration of Microsoft hosted services into customer facing pages or web-managed content, while internal use likely spans operations, finance, and customer service functions. Configuration focus for a small financial services firm typically centers on secure identity, access controls, and document lifecycle policies to align Microsoft 365 Collaboration with regulatory and operational needs.
Payliance Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2011 2011
Payliance CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2021 2021
CRM CRM 2017 2017
Digital Advertising Platform CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Payliance IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Payliance CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Payliance

First Name Last Name Title Function Department Email Phone
Co-Founder and EVP CXO Finance
Chief Operating Officer CXO Finance
CEO CXO Finance

Apps Being Evaluated by Payliance Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Payliance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Payliance digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Payliance Technographics
Payliance is a Banking and Financial Services organization based in United States, with around 50 employees and annual revenues of $5.0 million.
Payliance operates a diverse technology stack with applications such as Oracle NetSuite ERP, Hubspot Live Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Payliance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, HubSpot and Microsoft.
Payliance recently adopted applications including Hubspot Live Chat in 2021, Microsoft 365 in 2021 and Zoominfo Platform in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Payliance’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Payliance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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