Scottsdale, 85256, AZ,
United States
Payroll Experts Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Payroll Experts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 Payroll Experts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Payroll Experts has purchased the following applications: Symmetry Payroll Point for Payroll in 2010, Zoho SalesIQ for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Payroll Experts is running and its propensity to invest more and deepen its relationship with Symmetry Software , Zoho Corp. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Payroll Experts revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Payroll Experts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Symmetry Software | Legacy | Symmetry Payroll Point | Payroll | HCM | n/a | 2010 | 2010 |
In 2010, Payroll Experts implemented Symmetry Payroll Point. Payroll Experts implemented Symmetry Payroll Point to consolidate core Payroll functions for its United States professional services firm of 45 employees.
Symmetry Payroll Point was configured to support end to end payroll processing, automated tax calculation and filing workflows, withholding management, payroll reporting and employee payroll recordkeeping. Implementation focused on standard Payroll functional modules and rule-based tax compliance capabilities, aligning pay calculation and filing schedules with federal and state requirements.
Operationally the deployment centralized payroll workflows within finance and HR, establishing standardized approval and record retention processes. Founder and President Jason Roth reports that the Symmetry Software tools materially changed how the company approaches tax compliance, stating that tax compliance has become manageable and even enjoyable with the tools provided by Symmetry Payroll Point.
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Payroll | HCM |
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2010 | 2010 |
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Payroll | HCM |
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2010 | 2010 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Payroll Experts implemented Zoho SalesIQ on its public website, deploying the application as a customer-facing engagement layer in the Chatbots and Conversational AI category. The deployment at the 45 employee professional services firm centered on embedding the Zoho SalesIQ web chat widget to capture prospect and client inquiries and to provide real-time visitor engagement. Zoho SalesIQ operates as the primary conversational touchpoint on the Payroll Experts website for incoming client communications.
Configuration reflects core Chatbots and Conversational AI capabilities, including a web chat widget, automated chat workflows, proactive greeting rules, visitor tracking, and lead capture mechanisms that align with typical conversational platform functionality. Operational coverage is focused on client facing functions such as sales and client services, where chat routing and agent availability schedules have been configured to direct inquiries to designated staff. Governance was organized around process level controls, with agent triage workflows and rule based routing to ensure consistent handling of conversations via Zoho SalesIQ.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Payroll Experts implemented Microsoft 365. The Microsoft 365 deployment established a Collaboration platform for the 45 person professional services firm headquartered in the United States.
Configuration centered on core Microsoft 365 capabilities, including Exchange Online for email, SharePoint Online for document management and intranet, OneDrive for personal file storage, Microsoft Teams for messaging and meetings, and the Office desktop and web productivity applications. The deployment used a single Microsoft 365 tenant model with centralized administration and role based access controls to manage user provisioning and permissions.
The firm references Microsoft 365 on its public website and the service supports business functions across client services, finance and administrative operations. As a Collaboration implementation, Microsoft 365 provided integrated document collaboration, shared calendaring, and group communication tools typical for professional services workflows. The scope of use aligns with small business operational requirements, keeping architecture relatively simple.
Governance focused on mailbox and content governance settings, basic security controls and administrative delegation suitable for a 45 person organization, with configuration maintained through the Microsoft 365 admin console. Microsoft 365 is the primary Collaboration application for Payroll Experts and continues to underpin internal collaboration and external communication channels referenced on the company website.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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