Merrimack, 3054, NH,
United States
PC Connection Technographics
PC Connection Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PC Connection and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2685 PC Connection employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
PC Connection has purchased the following applications: UKG Pro Learning (ex Ultipro Learning) for Learning and Development in 2017, OnitX ELM for Legal Practice Management in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PC Connection is running and its propensity to invest more and deepen its relationship with UKG , Onit , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PC Connection revenues, which have grown to $3.12 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PC Connection intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PC Connection Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Learning (ex Ultipro Learning) | Learning and Development | HCM | n/a | 2017 | 2017 |
PC Connection selected and deployed UKG Pro Learning (ex UltiPro Learning) in 2017 to replace a legacy learning system. The implementation focuses on core Learning and Development functionality: LMS administration for user set‑ups and provisioning, quiz and assessment configuration and administration, content management, and usage tracking/reporting. Operational ownership centers on UltiPro Learning administrators who perform user setup, enrollment management, quiz setup and scoring, content lifecycle tasks, and ongoing usage monitoring. The deployment establishes UKG Pro Learning as the organization’s Learning and Development application for managing training content and assessment workflows.
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Onit | Legacy | OnitX ELM | Legal Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, PC Connection implemented OnitX ELM as its enterprise Legal Practice Management platform to centralize legal operations for the companys internal legal and compliance functions. The deployment focused on establishing a single system of record for matter intake and lifecycle management while standardizing legal workflows across the United States organization.
OnitX ELM was configured to support core Legal Practice Management capabilities typical for the category, including matter management, document repository and versioning, e-billing intake and review workflows, and automated approval orchestration for legal service requests. Configuration emphasized role based access controls and audit trails to align with corporate governance and attorney privilege handling requirements.
Operational governance centered on formalizing intake and triage processes, redefining matter assignment rules, and instituting centralized reporting for legal spend and matter status. The rollout prioritized legal and compliance teams, embedding workflow automation and case lifecycle management into existing legal operations to improve consistency and institutional knowledge capture.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, PC Connection deployed Cisco Webex Meetings on its public website to enable synchronous customer engagement and remote collaboration. PC Connection uses Cisco Webex Meetings, an Audio Video and Web Conferencing application, to deliver browser join capability for external customers while supporting internal meeting workflows for staff and partners.
The implementation leverages standard Audio Video and Web Conferencing capabilities such as scheduled meeting management, HD video and audio, screen sharing, recording, and meeting participant controls. Cisco Webex Meetings was configured to support web-embedded meeting entry points and hosted conferencing sessions, aligning meeting management with the company website experience.
Operationally the deployment supports customer-facing interactions and internal collaboration across service delivery and support functions, with administrative controls provisioned for corporate user accounts and meeting moderation. Governance focused on applying meeting controls and access policies through the Cisco Webex Meetings administration console, and on embedding meeting entry and scheduling links within the website to centralize customer engagement touchpoints.
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Event Management | Collaboration |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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S&OP | SCM |
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2014 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Analytics | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2018 | 2018 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2015 | 2015 |
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Sales Performance Management | SPM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at PC Connection
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by PC Connection Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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