Los Angeles, 90010, CA,
United States
Pcb Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pcb Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 270 Pcb Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pcb Bank has purchased the following applications: Bottomline ePay for Payment Processing in 2022, NCR Voyix D3 for Digital Banking in 2022, Mitel Unified Communicator Advanced for Audio Video and Web Conferencing in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pcb Bank is running and its propensity to invest more and deepen its relationship with Bottomline Technologies , NCR Voyix , Mitel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pcb Bank revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pcb Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bottomline Technologies | Legacy | Bottomline ePay | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix D3 | Digital Banking | ERP Services and Operations | n/a | 2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel Unified Communicator Advanced | Audio Video and Web Conferencing | Collaboration | n/a | 2010 | 2010 |
In 2010, Pcb Bank implemented Mitel Unified Communicator Advanced to centralize communications across its branch network in the United States. The deployment leveraged Audio Video and Web Conferencing capabilities to align real-time voice, presence and conferencing with branch customer service workflows.
The implementation combined Mitel Dynamic Extension and Mitel Communications Director to provide centralized call control, extension mobility and unified endpoint management while integrating voice and data on the bank network. Mitel Unified Communicator Advanced was configured to support category-aligned functionality such as presence, softphone capabilities and multi-modal conferencing tied to branch operator and teller workflows. The architecture emphasized centralized telephony control with distributed endpoints to preserve continuity across sites.
Operational coverage targeted retail banking and customer service functions across branches, with governance centered on centralized communications administration and standardized call handling processes. The deployment produced integrated voice and data, improved first-contact resolution, operational savings and in-house disaster recovery capabilities as reported by the bank. Rollout prioritized branch centralization and continuity of service within the United States finance and banking environment.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Digital Signing | Content Management |
|
2024 | 2024 |
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Web Content Management | Content Management |
|
2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Tag Management | CRM |
|
2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2023 | 2023 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
|
2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
|
2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2022 | 2022 |
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