PCM Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by PCM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 630 PCM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PCM has purchased the following applications: Microsoft 365 for Collaboration in 2016, Document Genetics for Document Management in 2018, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PCM is running and its propensity to invest more and deepen its relationship with Microsoft , Document Genetics , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PCM revenues, which have grown to $109.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PCM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Document Genetics | Legacy | Document Genetics | Document Management | Content Management | Document Genetics | 2018 | 2018 |
In 2018, PCM implemented Document Genetics as its Document Management solution across PCM UK operations. The deployment used infoRouter EDMS alongside a dedicated scanning workstation to digitise and index thirty years of job and contract files, creating a central searchable repository for historical records.
The implementation configured EDMS functionality with optical character recognition capture and automated indexing to convert paper archives into metadata rich electronic records. Document Genetics acted as the implementer and provisioned the scanning workstation, capture workflows, and repository configuration to support records management, full text search, and retention tagging.
Rollout focused on UK operational sites and contract management workflows, with process changes to scanning, indexing, and access governance to support compliance and disaster recovery objectives. The project delivered improved document retrieval, strengthened compliance and disaster recovery capabilities, and achieved over 20 hours saved per month with an under six month payback.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
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Tag Management | CRM |
|
2016 | 2016 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2012 | 2012 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2024 | 2024 |
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|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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| Date | Company | Status | Vendor | Product | Category | Market |
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