List of Document Genetics Customers
Sywell, NN6 0BN,
United Kingdom
Since 2010, our global team of researchers has been studying Document Genetics customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Document Genetics for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Document Genetics for Document Management include: Spar UK, a United Kingdom based Retail organisation with 40000 employees and revenues of $4.02 billion, Medigold Health, a United Kingdom based Healthcare organisation with 530 employees and revenues of $115.0 million, PCM, a France based Manufacturing organisation with 630 employees and revenues of $109.0 million, Jersey Water, a Jersey based Utilities organisation with 95 employees and revenues of $22.0 million and many others.
Contact us if you need a completed and verified list of companies using Document Genetics, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Document Genetics customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Jersey Water | Utilities | 95 | $22M | Jersey | Document Genetics | Document Genetics | Document Management | 2019 | Document Genetics |
In 2019, Jersey Water implemented Document Genetics Formate eVo to take control of the design and delivery for quarterly customer bills. The deployment used Document Genetics in the Document Management category to replace pre printed stationery with plain paper and digital email fulfilment for customer billing.
Configuration emphasized document composition and output management, with inferred module usage consistent with document composition, template design, conditional content rendering, and channel specific output formatting. Automation of batch composition and routing to print and email channels supported recurring quarterly billing runs, while template libraries and composition rules were centralized to increase billing flexibility.
Operational scope focused on billing and customer communications at Jersey Water, with document production orchestrated for quarterly invoices and related correspondence. Source notes did not specify named system integrations, so the implementation narrative does not claim specific ERP or customer care connections, instead consolidating invoice generation, plain paper print output, and email fulfillment into a single Document Management workflow.
Document Genetics supplied the Formate eVo solution and acted as the implementation partner for the rollout. The change transferred control of bill design and delivery to Jersey Water billing operations, increased billing flexibility, and reduced print and postage costs.
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Medigold Health | Healthcare | 530 | $115M | United Kingdom | Document Genetics | Document Genetics | Document Management | 2012 | Document Genetics |
In 2012, Medigold Health implemented Document Genetics in the United Kingdom, procuring the Document Genetics application as its core Document Management platform. Document Genetics served as both vendor and implementation partner and worked with Medigold Health’s technical team to deliver a customised solution branded as MediDocs.
The MediDocs implementation was configured as an electronic document repository built on infoRouter to manage patient records and clinician referrals. The deployment emphasized indexed storage and retrieval workflows for clinical content, with configuration to support role based access and clinician-facing record retrieval processes consistent with Document Management and clinical records handling.
Functional scope centered on document management and clinical records capabilities, inferred module usage includes DMS and clinical records access, referral intake workflow support, and document indexing for rapid retrieval. The Document Genetics Document Management deployment was organized to support clinician workflows and referral processing, aligning repository structure with clinical document types and access roles.
Governance and rollout were executed in collaboration with Medigold Health’s internal technical team, and the solution was later scaled to approximately 550 users. The scaled MediDocs environment improved clinician access and retrieval of patient records and referrals, reflecting operational adoption across clinical functions at Medigold Health.
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PCM | Manufacturing | 630 | $109M | France | Document Genetics | Document Genetics | Document Management | 2018 | Document Genetics |
In 2018, PCM implemented Document Genetics as its Document Management solution across PCM UK operations. The deployment used infoRouter EDMS alongside a dedicated scanning workstation to digitise and index thirty years of job and contract files, creating a central searchable repository for historical records.
The implementation configured EDMS functionality with optical character recognition capture and automated indexing to convert paper archives into metadata rich electronic records. Document Genetics acted as the implementer and provisioned the scanning workstation, capture workflows, and repository configuration to support records management, full text search, and retention tagging.
Rollout focused on UK operational sites and contract management workflows, with process changes to scanning, indexing, and access governance to support compliance and disaster recovery objectives. The project delivered improved document retrieval, strengthened compliance and disaster recovery capabilities, and achieved over 20 hours saved per month with an under six month payback.
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Retail | 40000 | $4.0B | United Kingdom | Document Genetics | Document Genetics | Document Management | 2018 | n/a |
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