PCS Wireless
11 Vreeland Road,
Florham Park, 7932, NJ,
United States
Florham Park, 7932, NJ,
United States
1 973-805-7400
Communications
PCS Wireless Technographics
PCS Wireless Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PCS Wireless and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 PCS Wireless employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PCS Wireless has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2010, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PCS Wireless is running and its propensity to invest more and deepen its relationship with Intuit , Oracle , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PCS Wireless revenues, which have grown to $36.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PCS Wireless intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PCS Wireless Tech Stack and Enterprise Applications
PCS Wireless ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2010 | 2010 |
In 2010, PCS Wireless implemented Intuit Quickbooks Enterprise. The implementation deployed Intuit Quickbooks Enterprise as their ERP Financial platform to centralize accounting and financial management for the company.
The deployment focused on core accounting modules typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, invoicing and billing, inventory valuation and financial reporting. Configuration emphasized a standardized chart of accounts, role based access controls and bookkeeping workflows to support consistent month end close procedures. The installation was provisioned as a consolidated application instance supporting distributed teams, and operational scope centered on finance with transactional interfaces extending into sales order processing and procurement workflows. Governance included documented accounting procedures and user permission frameworks to improve auditability and operational control, with Intuit Quickbooks Enterprise designated as the central ERP Financial application for PCS Wireless.
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ERP Financial | ERP |
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2020 | 2020 |
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PCS Wireless AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, PCS Wireless deployed Hubspot Live Chat on its public website to enable on-site conversational engagement. The implementation uses Hubspot Live Chat within the Chatbots and Conversational AI category to support real-time visitor messaging and web-based lead capture for customer-facing interactions.
The Hubspot Live Chat deployment centers on a website-embedded chat widget, configured to present targeted greetings, capture visitor contact data, and persist chat transcripts for follow up. Functional capabilities implemented reflect common Chatbots and Conversational AI patterns, including real-time messaging, automated routing to agent queues, canned response templates, and session handoff workflows, and Hubspot Live Chat is provisioned to serve customer support and sales intake functions. Governance and operational coverage focus on web channel ownership by customer support and sales teams, standardized response scripts, and chat handling procedures to ensure consistent handling of inbound website conversations.
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PCS Wireless Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, PCS Wireless implemented Microsoft 365 as its Collaboration platform. The deployment established Microsoft 365 as the primary productivity and communications suite for the 350-employee communications company.
The Microsoft 365 implementation incorporated standard Collaboration capabilities, using Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document management, OneDrive for file sync, and Office desktop and web applications for end user productivity. Configuration followed tenant-level administration patterns with role-based user provisioning and centralized identity and access control consistent with Microsoft 365 operational models.
Operational coverage targeted corporate functions including IT, sales and operations, with governance focused on tenant administration, user lifecycle management, security policy enforcement and device and data sharing controls. PCS Wireless publicly references Microsoft 365 on its website, indicating the platform is part of the company technology footprint and supports internal communication and document collaboration.
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PCS Wireless CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PCS Wireless PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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PCS Wireless IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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PCS Wireless CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at PCS Wireless
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Operating Officer | CXO | Finance | |
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VP of International Business Development | VP | Sales | |
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Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by PCS Wireless Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PCS Wireless IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PCS Wireless digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD PCS Wireless Technographics
PCS Wireless is a Communications organization based in United States,
with around 350 employees and annual revenues of $36.0 million.
PCS Wireless operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Hubspot Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
PCS Wireless has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, HubSpot and Microsoft.
PCS Wireless recently adopted applications including
Hubspot Marketing Automation in 2021, Oracle NetSuite ERP in 2020 and Hubspot Live Chat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PCS Wireless’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PCS Wireless’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PCS Wireless technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.