Peak-Ryzex
10330 Old Columbia Rd,
Columbia, 21046, MD,
United States
Columbia, 21046, MD,
United States
888-492-6346
Professional Services
Peak-Ryzex Technographics
Peak-Ryzex Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Peak-Ryzex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 612 Peak-Ryzex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Peak-Ryzex has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2010, LiveChat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Peak-Ryzex is running and its propensity to invest more and deepen its relationship with SAP , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Peak-Ryzex revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Peak-Ryzex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Peak-Ryzex Tech Stack and Enterprise Applications
Peak-Ryzex ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Epicor ERP | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Peak-Ryzex implemented SAP ERP ECC 6.0 as its ERP Financial platform, consolidating core finance processes and inventory control under a single system. The deployment included a targeted migration of ERP inventory data from Epicor BackOffice into SAP ERP ECC 6.0 to align transactional inventory records with financial postings.
Configuration and functional scope focused on core ERP Financial capabilities, including General Ledger, Accounts Payable, Accounts Receivable, and Inventory Management modules. Workstreams emphasized chart of accounts harmonization, master data cleansing, transactional posting rule alignment, and inventory valuation configuration to ensure consistent financial reporting in SAP ERP ECC 6.0.
The migration used staged extract, transform, and load processes to convert Epicor ERP inventory records into SAP data structures while preserving audit trails and transactional history. Operational coverage centered on finance, procurement, and inventory control functions within Peak-Ryzex professional services operations in the United States, with data reconciliation and validation checkpoints built into cutover sequencing.
Governance changes instituted centralized master data ownership, role based access controls for ledger and inventory transactions, and formal cutover reconciliation workflows to validate balances and inventory integrity after the Epicor to SAP ERP ECC 6.0 migration. Ongoing operational processes were adjusted to reflect SAP ERP ECC 6.0 transaction flows and to maintain alignment between inventory management and financial accounting.
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Expense Management | ERP |
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2008 | 2008 |
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Peak-Ryzex AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Peak-Ryzex implemented LiveChat on its corporate website, deploying LiveChat as part of its Chatbots and Conversational AI footprint. The deployment centered on embedding the LiveChat web widget to capture and manage inbound visitor interactions for a professional services audience.
The LiveChat implementation included core conversational capabilities typical of the Chatbots and Conversational AI category, including real time messaging, canned responses, visitor tracking, chat transcripts and offline message capture. Configuration work focused on agent role mapping, chat routing rules and scripted response flows to support pre sales inquiries and client support triage.
Operational coverage was web facing, instrumented across customer facing pages on the Peak-Ryzex website, and used by sales, client engagement and support functions. Governance emphasized response protocols and transcript retention to maintain consistent customer handling, with ongoing script and routing refinement as chat usage patterns evolved.
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Peak-Ryzex Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Peak-Ryzex deployed Microsoft 365 as its primary Collaboration platform for the US based professional services firm. The implementation is positioned to support corporate collaboration, document authoring, email, and team communication for an organization of roughly 612 employees, and Peak-Ryzex's public website references Microsoft 365 in its technology footprint.
The Microsoft 365 deployment emphasizes Collaboration capabilities including Exchange Online email, SharePoint Online content management, Microsoft Teams communications, OneDrive file synchronization, and Office productivity applications, with identity and access typically managed through Azure Active Directory as part of Microsoft 365 configurations. Functional coverage targets standard collaboration workflows such as shared document authoring, team chat and meeting orchestration, and centralized intranet content to support consulting delivery and internal operations across business functions.
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Peak-Ryzex eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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Peak-Ryzex CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Peak-Ryzex ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Peak-Ryzex PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Peak-Ryzex IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Peak-Ryzex CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Peak-Ryzex
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Vice President, Business Development, Mobility Solutions | VP | Sales | |
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Regional Vice President Of Sales, Peak- Ryzex | VP | Finance | |
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Regional Vice President of Sales, Peak-Ryzex | VP | Finance | |
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Vice President Field Sales | VP | Sales | |
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VP, Global Printer and Media Solutions / Sales Operations | VP | Sales | |
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CIO & SVP of Operations | VP | IT | |
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President and CEO | CXO | Finance | |
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Director of Human Resources | Director | HR | |
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Vice President - Service Sales | VP | Sales | |
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Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by Peak-Ryzex Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Peak-Ryzex IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Peak-Ryzex digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Peak-Ryzex Technographics
Peak-Ryzex is a Professional Services organization based in United States,
with around 612 employees and annual revenues of $200.0 million.
Peak-Ryzex operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Peak-Ryzex has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, LiveChat, Inc. and Microsoft.
Peak-Ryzex recently adopted applications including
Pathwire Mailgun in 2020, Atlassian Jira Service Desk in 2019 and Microsoft Azure Cloud Services in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Peak-Ryzex’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Peak-Ryzex’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Peak-Ryzex technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.