Philadelphia, 19116, PA,
United States
PEI Genesis Technographics
PEI Genesis Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PEI Genesis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 PEI Genesis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PEI Genesis has purchased the following applications: Iptor IBS ERP for ERP Financial in 2013, LiveChat for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PEI Genesis is running and its propensity to invest more and deepen its relationship with Iptor , LiveChat, Inc. , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PEI Genesis revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PEI Genesis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PEI Genesis Tech Stack and Enterprise Applications
PEI Genesis ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Iptor | Legacy | Iptor IBS ERP | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, PEI Genesis implemented Iptor IBS ERP as its ERP Financial platform to centralize finance and core accounting workflows. The project was executed with support from an in-house Software Development Team based in Folsom CA, which performs ongoing development and maintenance of ASW/IBS Enterprise alongside standard Iptor IBS ERP deployments.
Configuration centered on Iptor IBS ERP financial modules, including general ledger, accounts payable, accounts receivable, fixed asset tracking and financial reporting, which were tailored to consumer packaged goods accounting workflows. Governance and operational ownership are retained by PEI Genesis finance and accounting teams, with the Software Development Team responsible for application lifecycle management, configuration control, bespoke extensions and ongoing maintenance of the ASW/IBS Enterprise instance. The deployment positions PEI Genesis Iptor IBS ERP ERP Financial as the companys financial backbone, supported by internal development-driven integration and modular financial controls.
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PEI Genesis AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 PEI Genesis implemented LiveChat on its corporate website to add a real-time conversational layer. The LiveChat deployment is a web-embedded customer messaging solution aligned to the Chatbots and Conversational AI category, providing a live chat interface for customer service, online order inquiries, and lead capture across public site touchpoints.
Configuration reflects typical LiveChat capabilities such as a client-side chat widget, canned responses, and conversational workflows for inquiry triage and routing, applied to support customer service and e-commerce functions. The implementation focuses on site-level engagement under the Chatbots and Conversational AI category, instrumenting website conversations to connect site visitors with support teams and sales channels.
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PEI Genesis Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, PEI Genesis implemented Cisco Webex Meetings. The implementation embeds Cisco Webex Meetings on the corporate website to provide external facing and internal Audio Video and Web Conferencing capabilities for customer interactions and team collaboration.
Cisco Webex Meetings was configured to support core conferencing workflows including scheduled meetings, on-demand web sessions, real-time audio and video, screen sharing, recording, and participant management. Implementation work concentrated on web-based meeting initiation and attendee join flows using the Cisco Webex Meetings application to ensure seamless browser access.
Operational coverage targets customer engagement channels and internal collaboration across commercial and support functions, with the website-based deployment enabling direct customer access to live sessions and vendor led demonstrations. The deployment architecture centers on embedding the Cisco Webex Meetings client in public web pages and orchestrating meeting sessions through Webex control plane services.
Governance emphasized standard Audio Video and Web Conferencing practices such as access controls, meeting scheduling policies, and recording retention rules to manage external sessions and internal usage. Cisco Webex Meetings serves as the principal conferencing platform for PEI Genesis.
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Collaboration | Collaboration |
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2016 | 2016 |
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PEI Genesis CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PEI Genesis IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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PEI Genesis CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at PEI Genesis
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by PEI Genesis Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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