Pekin Insurance
2505 Court St,,
Pekin, 61558, IL,
United States
Pekin, 61558, IL,
United States
1 800-322-0160
Insurance
Pekin Insurance Technographics
Pekin Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pekin Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Pekin Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pekin Insurance has purchased the following applications: UKG Pro Learning (ex Ultipro Learning) for Learning and Development in 2018, Guidewire BillingCenter for Insurance Billing Administration in 2020, Guidewire Analytics for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pekin Insurance is running and its propensity to invest more and deepen its relationship with UKG , Guidewire , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pekin Insurance revenues, which have grown to $197.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pekin Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pekin Insurance Tech Stack and Enterprise Applications
Pekin Insurance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Learning (ex Ultipro Learning) | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, Pekin Insurance implemented UKG Pro Learning (ex Ultipro Learning) to centralize its Learning and Development capability across the enterprise. Pekin Insurance, an Ultimate Software customer since 2011, deployed the application as part of a broader technology and employee experience initiative covering its multistate operations across 21 U.S. states and roughly 1,000 employees.
The UKG Pro Learning implementation emphasized web based training assignment and completion tracking, course management, and administrative reporting typical of a learning management system. Administrators used UKG Pro Learning to assign mandatory development courses, schedule e learning, and monitor learner progress through completion status and reporting dashboards. These functional modules supported HR and talent development workflows for skills maintenance and compliance.
Governance for the rollout included enterprise wide mandatory course assignments, reflecting the program requirement that half of the company’s employees must take development courses to keep skills current. Operational scope included HR, learning and development, and employee experience functions, with the application supporting centralized assignment and tracking of web based training. The project was positioned to improve the digital experience for agents, policyholders, and employees as part of the stated transformation.
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Pekin Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire BillingCenter | Insurance Billing Administration | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Pekin Insurance implemented Guidewire BillingCenter under the Insurance Billing Administration category to centralize and modernize billing operations across its multistate footprint. Guidewire BillingCenter was configured to deliver billing orchestration, invoice presentment, payment processing, accounts receivable workflows, and flexible billing rules that align billing events to policy lifecycle data.
The implementation was integrated into Pekin's broader Guidewire platform stack, including Guidewire core policy systems, Guidewire Live Predict for predictive pricing models, and Cyence for Small Business to improve workers compensation underwriting. Pekin also leveraged Guidewire PartnerConnect ecosystem components such as SmartComm for document presentment and Hyland OnBase for content management, creating an end to end billing and customer communication flow.
Operational coverage extended across Pekin's operations in 22 states and supported underwriting, actuarial, pricing, and billing teams as well as agency and agent interactions through centralized billing records. Configuration work emphasized rule based rate and billing adjustments to improve speed to market for regional rate changes, and billing workflows were aligned to policy and claims data to enable more accurate risk selection and faster billing cycles.
Governance and rollout built on Pekin's ongoing PIVOT strategic program initiated in 2015, and the company planned a move to Guidewire Cloud to simplify business process management and remain current with Guidewire updates. Reported business outcomes tied to the broader Guidewire platform adoption included a reversal in auto loss ratio by 15 to 20 percent in the first year after predictive pricing implementation, improved data driven decisions by underwriters and actuaries, and accelerated speed to market for rate changes.
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Insurance Claims Management | ERP Services and Operations |
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2015 | 2015 |
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Insurance Policy Administration | ERP Services and Operations |
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2015 | 2015 |
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Pekin Insurance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire Analytics | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021 Pekin Insurance implemented Guidewire Analytics as part of a core modernization program, positioning analytics at the center of its Analytics and BI strategy. Guidewire Analytics was deployed to support enterprise reporting, dashboarding, and analytical modeling to accelerate decision cycles for distribution and customer engagement.
The implementation was executed alongside an enterprise-scale customer communications management platform, integrating Guidewire Analytics with Guidewire InsuranceSuite and Guidewire Predictive Analytics, and operating in conjunction with Smart Communications, Cyence, and Hyland OnBase as explicit components of the solution landscape. Architecturally the deployment emphasizes a centralized analytics layer to consume policy and exposure data from core systems, enable operational reporting, and surface insights to distribution and channel workflows.
Operational scope covered Pekin Insurance business lines in the United States including personal lines, commercial lines, and workers compensation, with a focus on agent and direct-to-consumer distribution channels. Governance and rollout prioritized alignment of analytics outputs with distribution processes and customer communications, embedding Guidewire Analytics into underwriting and distribution decision loops to shorten time to market.
The combined Guidewire Analytics and customer communications implementation is described as improving speed to market and helping Pekin improve distribution efforts, reflecting an enterprise effort to instrument analytics for channel engagement and product distribution. Guidewire Analytics continues to act as the central Analytics and BI capability linking policy systems, predictive models, and communication workflows.
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Pekin Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Pekin Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Pekin Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Pekin Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Pekin Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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Pekin Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Pekin Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Pekin Insurance Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hybrid & Public Cloud MSP, Infrastructure & Network MSP | Managed Services Provider (MSP) |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Pekin Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pekin Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pekin Insurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pekin Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pekin Insurance Technographics
Pekin Insurance is a Insurance organization based in United States,
with around 1000 employees and annual revenues of $197.0 million.
Pekin Insurance operates a diverse technology stack with applications such as
UKG Pro Learning (ex Ultipro Learning), Guidewire BillingCenter and Guidewire Analytics,
covering areas like Learning and Development, Insurance Billing Administration and Analytics and BI.
Pekin Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG and Guidewire.
Pekin Insurance recently adopted applications including
Ensono Managed Services in 2025, Guidewire Analytics in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pekin Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pekin Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pekin Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.