George Town, 10000,
Malaysia
Penang Water Supply Corporation Technographics
Penang Water Supply Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Penang Water Supply Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Penang Water Supply Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Penang Water Supply Corporation has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, SocketLabs Email APIs for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Penang Water Supply Corporation is running and its propensity to invest more and deepen its relationship with Oracle , SocketLabs or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Penang Water Supply Corporation revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Penang Water Supply Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Penang Water Supply Corporation Tech Stack and Enterprise Applications
Penang Water Supply Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013 Penang Water Supply Corporation implemented Oracle E-Business Suite to address core ERP Financial requirements across its finance and operational support functions. The Oracle E-Business Suite implementation for ERP Financial covered a full cycle deployment and included targeted upgrade exercises to Oracle R12.2.6 from earlier R11i and R12.1.3 stream releases.
The implementation centered on Oracle E-Business Suite modules with primary emphasis on Oracle Financials General Ledger as the main consultant responsibility, executing record to report workflows. Support coverage included procure to pay capabilities with iProcurement, Purchasing and Payables, order to cash functions through Order Management and Receivables, as well as Oracle EBS Inventory, Oracle EBS Asset and SCM related inventory controls. The project also included a Malaysia EBTAX GST compliance build out within Oracle Financials.
Project execution was led by a team lead who managed functional and technical consultants, provided training and mentoring, and resolved daily reporting issues to keep the team operational. Delivery tasks included leading user requirement studies and preparing URS documents, producing As-Is and To-Be process documentation, performing gap analysis, assessing change and enhancement requests, conducting user acceptance testing for released application builds, and preparing user manuals and training sessions. Implementation monitoring emphasized adherence to timeline and budget and the development team was steered to complete the project within those constraints.
Operational impact concentrated on finance, procurement, receivables, inventory and asset management business functions and on statutory tax compliance for Malaysia GST. The engagement for Perbadanan Bekalan Air Pulau Pinang was part of a portfolio of Oracle E-Business Suite financial and upgrade projects delivered for Malaysian utilities and corporations, demonstrating repeatable full cycle financial implementation and upgrade practices using Oracle E-Business Suite for ERP Financial.
|
Penang Water Supply Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SocketLabs | Legacy | SocketLabs Email APIs | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Penang Water Supply Corporation implemented SocketLabs Email APIs to provide Transactional Email capabilities on its corporate website. Penang Water Supply Corporation uses SocketLabs Email APIs for Transactional Email to support website driven customer communications and operational notifications.
The implementation is centered on direct API integration into the website application layer, leveraging SocketLabs Email APIs for programmatic message submission, template rendering, and delivery event streams. Configuration aligns with common transactional email functional modules, including templating, delivery controls, bounce and suppression handling, and event webhook processing for delivery and engagement events.
Operational coverage focuses on customer facing workflows such as billing notices, service alerts, authentication and account notifications sent from the website, with technical ownership residing in the IT application team and operational inputs from customer service. Governance includes standard transactional email controls such as DNS authentication, template versioning, suppression list management, and event logging to support compliance and ongoing operational management.
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IT Decision Makers and Key Stakeholders at Penang Water Supply Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CFO | CXO | Finance | ||||
| Head of Department, Information Technology | Director | IT | ||||
| CEO | CXO | Finance | ||||
| Head of Department, Operations | Director | Finance |
Apps Being Evaluated by Penang Water Supply Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-02 | Penang Water Supply Corporation | Evaluated | Zuellig Pharma | Zuellig Pharma eZRx | eCommerce | eCommerce |