Pender County, NC
805 S. Walker St,
Burgaw, 28425, NC,
United States
Burgaw, 28425, NC,
United States
1 910-259-1200
Government
Pender County, NC Technographics
Pender County, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pender County, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Pender County, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pender County, NC has purchased the following applications: Tyler Munis HCM for Core HR in 2019, Tyler Munis ERP for Government ERP in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pender County, NC is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Microsoft , IONOS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pender County, NC revenues, which have grown to $122.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pender County, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pender County, NC Tech Stack and Enterprise Applications
Pender County, NC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis HCM | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Pender County, NC implemented Tyler Munis HCM to extend its existing Tyler footprint and centralize human capital management. Pender County already utilized Tyler’s Munis Financials and Payroll/HR, and EnerGov applications, and the county selected Tyler’s NC Tax Billing and Collections and Appraisal solution with CAMA import along with several Tyler Productivity Tools to unify functionality and data access across financial, tax, appraisal, document management and citizen-facing services.
Tyler Munis HCM was configured to deliver Core HR functions including centralized employee records, position control, benefits administration, and employee self-service, with configuration aligned to county HR workflows and compliance requirements. The deployment included standard Core HR automation such as onboarding, position budgeting, and time and attendance interfacing, while preserving interoperability with the county’s Munis Payroll/HR component.
Integrations were implemented to create seamless data flows between Tyler Munis HCM and Munis Financials, Munis Payroll/HR, EnerGov, the NC Tax Billing and Collections and Appraisal solution with CAMA import, as well as document management and citizen-facing modules, enabling unified access to personnel and service records across departments. Operational scope covered county departments and administrative users, and extended accessibility to residents and vendors through Tyler’s integrated service applications, with governance focused on configurable access controls and standardized data capture processes to ensure accurate and secure information sharing. Pender County positioned Tyler Munis HCM to provide staff the information they need in an easy to use configurable Core HR solution, while creating tighter integration with the county’s broader Tyler ecosystem.
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Pender County, NC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Pender County, NC implemented Tyler Munis ERP as part of a consolidated Government ERP rollout to centralize financials, payroll, HR, tax and appraisal workflows. The deployment is positioned as a Total Tyler solution that extends existing Tyler applications to meet county objectives for data capture, secure access, and citizen service responsiveness.
The implementation includes Tyler Munis Financials and Payroll and HR modules, alongside EnerGov for permitting and land management, and the NC Tax Billing and Collections and Appraisal solution with CAMA import. Several of Tyler s Productivity Tools and document management capabilities were configured to support record capture, electronic document routing, and citizen-facing service portals.
Integration work focused on creating seamless data flows between Tyler Munis ERP, EnerGov, the appraisal and CAMA import process, and Tyler s document management and self-service applications. The architecture emphasizes integrated information exchange across finance, tax billing and collections, appraisal, payroll and HR, and citizen services, enabling county users, residents, and vendors to access consistent records and transactions.
Governance and operational changes were framed around standardized capture and configuration, secure access controls, and streamlined response workflows to citizen requests. The configurable nature of Tyler Munis ERP was used to align department level processes with county-wide policies, with rollout activities oriented to unify record access and reduce friction between fiscal and service functions.
Pender County documented expected outcomes during selection, including improved efficiency and accuracy of data capture, broader access to needed information for staff, and expanded resident and vendor self-service through integrated applications. The county stated that the consolidated Tyler solution would enable users to be more efficient and effective and to do more with less while providing timely, secure access to services.
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Pender County, NC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Pender County, NC implemented Microsoft 365 as its central Collaboration platform. The county deployed Microsoft 365 across its roughly 400 employees to consolidate email, document collaboration, and real-time communication for county government operations.
Pender County configured core Microsoft 365 capabilities including Exchange Online mail, Microsoft Teams for chat and meetings, SharePoint Online as an intranet and document library, OneDrive for business file sync, and Office desktop and web applications. These modules were used to support Collaboration workflows such as email and calendaring, shared document editing, and synchronous meetings.
The county integrated Microsoft 365 with centralized identity and administrative controls to manage user provisioning, access policies, and tenant-level security settings. Pender County's public website references the use of Microsoft 365, indicating organizational reliance on the Microsoft 365 tenant for employee-facing services and content management.
Governance was enacted through Microsoft 365 administrative tooling to enforce role-based access, records retention, and mailbox and file retention policies consistent with local government needs. Operational coverage spans county departments, aligning Collaboration capabilities with administrative, financial, public works, and citizen-facing business functions.
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Pender County, NC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2019 | 2019 |
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Pender County, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2009 | 2009 |
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Pender County, NC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Pender County, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pender County, NC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pender County, NC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pender County, NC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Pender County, NC Technographics
Pender County, NC is a Government organization based in United States,
with around 400 employees and annual revenues of $122.0 million.
Pender County, NC operates a diverse technology stack with applications such as
Tyler Munis HCM, Tyler Munis ERP and Microsoft 365,
covering areas like Core HR, Government ERP and Collaboration.
Pender County, NC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tyler Technologies and Microsoft.
Pender County, NC recently adopted applications including
Tyler Munis HCM in 2019, Tyler Munis ERP in 2019 and Tyler Munis Citizen Self Service in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pender County, NC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pender County, NC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pender County, NC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.