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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Pentas Satu Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
HyosungITX Legacy HyosungITX RingCloud Customer Support CRM n/a 2023 2023 In 2023 Pentas Satu deployed HyosungITX RingCloud as its Customer Support solution on the company website. HyosungITX RingCloud is implemented as a web-hosted support layer embedded into the site to capture customer inquiries and route them into a centralized support console, aligning the application, Customer Support, and front-line service functions. Configuration and deployment were scoped for a 10 employee manufacturing firm, with the HyosungITX RingCloud widget instrumenting site interactions and consolidating inbound messages into a single web-based inbox. Operational coverage is limited to customer-facing activity on the Malaysia website, affecting customer service workflows and order and technical inquiry handling, while administration and day-to-day governance are structured for a small internal support team to manage routing, ticketing, and response workflows.
IT Decision Makers and Key Stakeholders at Pentas Satu
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pentas Satu Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Pentas Satu Technographics

Pentas Satu is a Manufacturing organization based in Malaysia, with around 10 employees and annual revenues of $2.0 million.

Pentas Satu operates a diverse technology stack with applications such as HyosungITX RingCloud, covering areas like Customer Support.

Pentas Satu has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HyosungITX.

Pentas Satu recently adopted applications including HyosungITX RingCloud in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Pentas Satu’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Pentas Satu’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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