Delray Beach, 33445, FL,
United States
personal physician care Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by personal physician care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 personal physician care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that personal physician care has purchased the following applications: CGM Medisoft for Medical Practice Management in 2015, Zoom for Audio Video and Web Conferencing in 2020, SharpSpring Marketing Automation for Marketing Automation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems personal physician care is running and its propensity to invest more and deepen its relationship with CompuGroup Medical , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing personal physician care revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for personal physician care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CompuGroup Medical | Legacy | CGM Medisoft | Medical Practice Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, personal physician care implemented CGM Medisoft as its Medical Practice Management system. The deployment positioned CGM Medisoft as the central administrative platform for patient intake, scheduling, billing, and revenue cycle coordination across the 90-employee outpatient practice in the United States.
CGM Medisoft was configured to support front-desk scheduling, patient demographics and eligibility checks, claims processing, and core revenue cycle activities including collections. Payment processing was connected to Crossover Payments to handle patient payments and reconciliation, and telephone call workflows were formalized to support appointment reminders and patient outreach.
Operational coverage included front office administration, billing and collections, and clinical administrative support, with practice staff leveraging existing knowledge of eMDs to align administrative workflows and terminology. The Medical Practice Management deployment emphasized practice-oriented capabilities such as appointment management, insurance verification, claims adjudication, and accounts receivable handling.
Rollout followed function-based phases with role-specific training for billing and front-desk personnel, documented collections procedures, and an assigned billing owner responsible for collections workflow oversight and payment posting controls. Governance focused on standardized telephone outreach protocols, reconciliation between the practice ledger and Crossover Payments, and operational handoffs between scheduling, clinical administration, and billing teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, personal physician care implemented Zoom, provided by Zoom Video Communications, to enable remote patient consultations and staff collaboration. The deployment leverages Audio Video and Web Conferencing capabilities to support live video visits, screen sharing, and in-session chat as the primary method for virtual clinical encounters.
The implementation is a vendor-hosted cloud SaaS deployment with Zoom sessions surfaced directly on the company website so patients can initiate visits from the site. Configuration focused on meeting session hosting, waiting room controls, and meeting scheduling workflows typical of telehealth use, with administrative controls provisioned for clinicians and front-desk staff.
Operational scope centers on clinical staff conducting patient consultations and administrative teams coordinating appointments, with the Zoom application integrated into patient intake and appointment workflows via website access. Governance activities documented at rollout included user access provisioning for clinicians, session protocol definitions, and procedural changes to support virtual visit orchestration and patient handoffs.
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SharpSpring | Legacy | SharpSpring Marketing Automation | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, personal physician care deployed SharpSpring Marketing Automation on its public website. The SharpSpring Marketing Automation deployment is implemented through site-level instrumentation to capture visitor behavior and inbound leads on ppcare.net, aligning the application with the companys Marketing Automation needs.
Configuration centered on web tracking scripts, embedded forms, landing page assets, email campaign orchestration, contact segmentation, and behavioral automation flows. These functional capabilities are consistent with Marketing Automation practice, enabling automated nurture sequences and campaign templates to support ongoing patient engagement and marketing outreach.
Integrations are focused on website embedding of SharpSpring Marketing Automation assets, including tracking and form capture, with operational ownership concentrated in marketing and patient outreach functions. Governance and operational controls were organized to manage contact segmentation, consent handling, and campaign approvals, reflecting the compliance and communication controls typical for healthcare-facing communications.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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