Lake Success, 11042, NY,
United States
Personal Touch Home Care Technographics
Personal Touch Home Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Personal Touch Home Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Personal Touch Home Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Personal Touch Home Care has purchased the following applications: ADP Workforce Now for Core HR in 2015, Inovalon ABILITY EASE Medicare for Revenue Cycle Management in 2018, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Personal Touch Home Care is running and its propensity to invest more and deepen its relationship with ADP , Inovalon , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Personal Touch Home Care revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Personal Touch Home Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Personal Touch Home Care Tech Stack and Enterprise Applications
Personal Touch Home Care HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Personal Touch Home Care implemented ADP Workforce Now. The ADP Workforce Now deployment serves as the company's Core HR platform to centralize employee records and HR administration across its United States operations supporting about 2,500 employees.
The implementation configured ADP Workforce Now for standard Core HR capabilities including centralized employee lifecycle management, onboarding workflows, payroll processing interfaces, benefits administration, and HR reporting for compliance. Configuration emphasized establishing and maintaining employee master records and capturing onboarding data to populate HR and payroll processes.
Operationally new hires are entered into multiple systems including ADP Workforce Now, creating parallel data entry paths that involve recruiting, HR, and payroll teams. The deployment included role based access controls and reconciliation routines to govern employee status, compensation, and benefits data across systems.
Integration posture positions ADP Workforce Now as the primary Core HR system of record while other internal systems consume or duplicate onboarding records, requiring ongoing data governance and coordinated workflows across HR, payroll, and recruiting functions. ADP Workforce Now is documented as the central Core HR application for Personal Touch Home Care HR operations.
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Personal Touch Home Care ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inovalon | Legacy | Inovalon ABILITY EASE Medicare | Revenue Cycle Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Personal Touch Home Care implemented Inovalon ABILITY EASE Medicare for Revenue Cycle Management. The deployment centralized case planning and billing workflows, configuring Inovalon ABILITY EASE Medicare to support case plan creation, billing configuration, and eligibility verification across clinical intake and revenue cycle teams. Implementation work focused on mapping intake to billing handoffs and enabling daily operational reporting for frontline supervisors and billing staff.
Operational processes were developed to create and analyze daily reports on referrals and admissions received from hospitals, facilities, and vendors, leveraging the platform reporting capabilities to drive admission routing and billing readiness. The organization oversaw verification of clients financial options toward coverage for services through Epaces and Ease Medicare, and managed care portals as part of intake and utilization workflows. Governance changes formalized roles for referral intake, billing reconciliation, and care coordination to align platform outputs with operational decision making.
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Personal Touch Home Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Personal Touch Home Care implemented Microsoft 365 as its Collaboration platform. The deployment supports a 2,500 employee healthcare organization headquartered in the United States and is explicitly referenced on the corporate website as using Microsoft 365, indicating integration of Microsoft collaboration services into the public web presence.
The Microsoft 365 implementation centers on standard Collaboration capabilities, including cloud email, document management, file sync and real time communications. Configuration work focused on Exchange Online for corporate email, SharePoint Online for intranet and document libraries, OneDrive for Business for user file storage, and Microsoft Teams for synchronous and asynchronous team communications, collaboration, and meetings.
Operational coverage spans clinical coordination, administrative functions, human resources, and finance, using Microsoft 365 to unify messaging and document workflows across office and field teams. The presence of Microsoft 365 on the website suggests public facing integration points and tenant level provisioning of services used by both internal users and web‑facing assets.
Governance was organized around centralized tenant administration and identity management with Azure Active Directory based access controls, role based access provisioning, and compliance oriented settings configured to support healthcare data handling requirements. Rollout followed a phased approach with governance, user provisioning, and training processes designed to align Collaboration tooling with clinical and back office workflows.
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Personal Touch Home Care Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Personal Touch Home Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Personal Touch Home Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Personal Touch Home Care CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Personal Touch Home Care
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP of IT Services and Support | VP | IT | ||||
| Regional Director of Human Resources | Director | HR | ||||
| HR Manager | Manager | HR | ||||
| HR/Payroll Manager | Manager | HR |
Apps Being Evaluated by Personal Touch Home Care Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||